Accounts Receivable Specialist I

1 - 3 years

2 - 5 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Recurring reporting to Manager on collection activities/correspondence and updating of past due customer accounts with collection activities
Must communicate and follow up effectively with larger Accounts Receivable team regarding questions on customer accounts on a timely basis
Sort cases in Salesforce AR queue daily
Send customers credit memo copies as issued
Send customer statements
Post and apply cash receipts and assist with cash application projects as needed
Assist with system messaging for past due invoices
Draft, send and track disruption of service notifications
Prepare and send other notices to customers as required
Participate in team planning meetings
Establish and maintain effective and cooperative working relationships with customers and sales
Meet defined team goals and activity metrics
Provide excellent and considerate customer service to customers and sales personnel
Perform other assigned tasks and duties necessary
  • REQUIRED SKILLS

Knowledge of Billing and Collections procedures
Experience working in Accounts Receivable in an ERP
Enthusiasm to be a team player and assist others when necessary
Ability to escalate out of the ordinary problems and assist in resolution
Strong attention to detail and must be goal oriented
Commitment to excellent customer service
Excellent written and verbal communication abilities
Ability to prioritize and manage multiple responsibilities
MS Excel, Word and Outlook

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