Accounts Receivable Specialist

Job Description

When you join Accurate Background, you re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions. As a key member of the accounting department, the primary role of the Accounts Receivable Specialist is to be responsible for client billing, payment collections and applications support, new accounts set-up, and respond to client inquiries. This position will interface with Customer Service, Operations and Account Management/Sales departments. The Accounts Receivable Specialist will support the Accounting Team with Excel reporting, audit requests, data analysis, database management, and other tasks as needed. They will possess great organizational skills, the ability to prioritize, meet deadlines and multi-task while maintaining data input accuracy. Accurate Background is a fast-growing organization, focused on providing employment background screenings and building trustful relationships with our clients. Accurate Background continues to exceed expectations by offering an array of innovative and cutting-edge background check and credentialing products to meet the needs of human resource, loss prevention, and security/legal professionals in employment screening and vendor certification. Role and Responsibilities Process monthly billing, creation and distribution of invoices to clients according to invoice instructions in client Portals like Coupa, Ariba, Taulia etc. Process daily bank and cash application by applying payments accurately in Netsuite. Following up the clients for application of unapplied payments through email and calls. Responsible for the accuracy and timely setup of new customer accounts in Netsuite by reviewing the contracts in Salesforce. Actioning Accounts Receivable Email box for customer inquiries, follow-ups, and collections of past due balance. Writing off accounts to Bad debts as per the response of collection agency. Handling AR calls relating to invoicing, payment updating, payment processing, billing, account status, account updating, client enquiries etc. Handling collection through calls and following up with the clients for payments. Creation of Credit memo and customer refunds to the clients in Netsuite. Skills Commitment to high quality standards of accounting work. Strong organizational skills. Proficient in Excel, Word, and Outlook. Experience in NetSuite Accounting software, Salesforce, Tableau is a plus. Excellent interpersonal and communication skills (oral and written). Must be detailed-oriented. Highly motivated self-starter with analytical skills. Ability to interact with employees and vendors in a professional manner. Ability to prioritize and multi-task. Ability to meet deadlines and follow up on pending issues. Ability to work in a team environment. Must have good and impactful communication skills. Strong people and customer service skills, advocate positive working relationships among internal and external customers. Collaborate internally to ensure queries are timely resolved. Effective Support to the AR team. Experience in handling Accounts Receivable calls or some exposure in handling client calls. Experience in handling clients queries through Emai Qualifications Bachelor s degree in accounting. Minimum 3 - 5 years of work experience in Accounting or Finance Role. The Accurate Way: We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles - Take Ownership, Be Open, Stay Curious, Work as One - core values that dictate what we stand for, and how we behave. Take ownership. Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it s what s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best. Be open. Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences. Stay curious. Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve. Work as one. Work together to create the best customer and workplace experience. Put our customers and employees first before individual or departmental agendas. Make sure they get the help they need to succeed. About Accurate Background: Special Notice: Accurate is aware of schemes involving fraudulent job postings/offers and/or individuals or entities claiming to be employees of Accurate. Those involved are offering fabricated employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of Accurate, please contact humanresources@accurate.com . - Please be advised that all legitimate correspondence from an Accurate employee will come from "@accurate.com" email accounts. - Accurate will not interview candidates via text or email. Our interviews are conducted by recruiters and leaders via the phone, Zoom/Teams or in an in-person format. - Accurate will never ask candidates to make any type of personal financial investment related to gaining employment with the Company.