Accounts Receivable Executive

The Accounts Receivable & Billing Analyst is responsible for managing customer accounts, ensuring accurate invoicing, timely collections, and maintaining the overall health of the accounts receivable portfolio. The role requires attention to detail, collaboration with cross-functional teams, and the ability to resolve billing or payment discrepancies efficiently.

Key Responsibilities

• Manage and maintain a portfolio of 100+ customer accounts, ensuring timely invoicing and payment collection.
• Process incoming payments and apply them accurately in accounting/ERP systems.
• Prepare and send customer invoices while ensuring accuracy and compliance with contractual and company policies.
• Reconcile daily, weekly, and monthly financial transactions; identify discrepancies and resolve issues promptly.
• Monitor accounts receivable aging reports and follow up on overdue payments to improve collection performance.
• Collaborate with sales, customer service, and finance teams to resolve billing issues and enhance customer satisfaction.
• Generate weekly and monthly A/R reports for senior leadership, highlighting trends in collections and outstanding balances.
• Oversee the complete Order-to-Cash (O2C) process, including order entry, billing, cash application, and reconciliation.
• Execute daily cash application activities, ensuring accurate posting of payments and addressing unmatched or on-account items.
• Perform remittance research to reconcile payments and clear matched invoices.
• Prepare and distribute monthly customer statements and coordinate collection efforts for overdue accounts.
• Support month-end and year-end closing activities through accurate record-keeping and financial reporting.
• Assist in generating aging reports and conducting follow-up actions to ensure timely collections.
• Maintain detailed records of transactions, correspondence, and customer account updates.
• Ensure all post-correspondence updates are completed, including up-to-date aging, applied payments and credits, documentation of uncollectible amounts, and resolution of disputes.
• Review customer contracts for billing accuracy and maintain customer master data.
• Align with sales teams across multiple locations regarding existing and upcoming customer accounts.
• Maintain required documentation for audits and compliance reporting.

Required Skills & Qualifications

• 25 years of experience in Accounts Receivable, Billing, or Order-to-Cash processes.
• Hands-on experience with accounting/ERP systems (e.g., SAP, Oracle, NetSuite, or similar).
• Strong Excel skills, including formulas, VLOOKUP, pivot tables, and data analysis.
• Excellent communication and stakeholder management skills.
• Attention to detail and ability to resolve discrepancies efficiently.
• Knowledge of billing, collections, cash application, and reconciliation processes.
• Ability to work independently and manage multiple priorities in a fast-paced environment.