Accounts Assistant (Back Office, Customer Calling & Documentation)

Location: Focal point , Ludhiana
Job Type: Full time
Department: Accounts Assistant (Back Office, Customer Calling & Documentation)
Reporting To: Accounts Manager / Finance Head

Job Summary:

We are looking for a proactive and detail-oriented Accounts Assistant to support our finance team in day-to-day accounting, customer communication, and documentation. This role involves managing routine accounting tasks, maintaining accurate records, coordinating with customers over calls for payments and document follow-ups, and ensuring proper filing of all financial and operational paperwork.

Key Responsibilities:1. Accounting Support:

• Record daily transactions in accounting software (Tally/Zoho/QuickBooks).
• Prepare and process invoices, receipts, and vouchers.
• Assist in bank reconciliations and petty cash management.
• Track and update accounts receivable and payable.
• Support in GST, TDS, and other statutory compliance filing.
• Export/Import Documentation

2. Customer Coordination:

• Call and follow up with customers regarding outstanding payments.
• Confirm invoice receipt and resolve basic billing queries.
• Maintain a follow-up log and share payment status updates.
• Handle customer documentation requirements or escalate issues as needed.

Qualifications:

• Bachelor’s degree in Commerce, Accounting, or a related field.
• 1–3 years of experience in accounting and back office support roles.
• Proficiency in MS Excel and accounting software (Tally, Zoho, QuickBooks).
• Good communication skills for customer interaction (both verbal and written).
• Attention to detail and strong organizational abilities.

Preferred Skills:

• Experience in customer support or follow-up calling.
• Understanding of basic taxation (GST, TDS) and invoice structure.
• Familiarity with document management and filing systems.

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Schedule:

• Day shift

Work Location: In person