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Description
8 am – 5 pm PST or 08:30 pm to -5:30 am IST, Monday to Friday Position Overview We are hiring a strong, sharp, and dependable AR Specialist to manage all aspects of accounts receivable, billing follow-up, and collections. This person must have the confidence to follow up consistently and professionally while maintaining great relationships with our customers. Key Responsibilities Follow up on outstanding invoices DAILY – no overdue invoice should be ignored. Communicate professionally, persistently, and respectfully with contractors and clients until payment is received. Send timely invoices, confirmations, and payment reminders. Track due dates and escalate issues when payments are not made on time. Work closely with our billing department to verify invoice accuracy and make adjustments when needed. Maintain clear documentation of all follow-up communication in our tracking system. Monitor and report weekly collection status and flag any red alerts. Be proactive – not reactive – when dealing with payment issues. Complete any task required to help the company get paid. Requirements Experience in accounts receivable, collections, or billing follow-up, preferably in a U.S.-based logistics, construction, or trucking company. Strong written and verbal English communication skills. Ability to be firm and polite at the same time – soft when needed, tough when necessary. High attention to detail and strong sense of accountability. Ability to work California (PST) hours. Tech-savvy – must be comfortable with Excel, email follow-ups, and using tracking tools. Self-motivated, organized, and reliable. About Company: BJS is constantly striving to deliver the best two-man home delivery service in the UK. Our journey started in 2009 with, quite literally, a one-man-and-a-van and an ambition to become the best two-man, home delivery company in the UK. Working towards improving our standard of service at every stage of the customer experience, all our delivery teams are trained at our on-site training academy, right here in Wednesbury, with regular refreshers. Our bespoke training covers product handling, product assembly, driving skills, and, of course, face-to-face customer service as ambassadors of our retail clients' brands. We started our team in India in 2016 in Chandigarh and are now in Gurugram. Today, we remain an independently-owned, hard-working, and energetically-run, family business with many more vans, many more square feet of warehouse, and, most importantly, much more skilled staff but still striving to deliver the best two-man home-delivery service in the UK. Show more Show less
