Account Relationship Manager

Company Description

CarMitra, a division of Dclario Technologies India Pvt Ltd, provides premium car care services including car washing, detailing, ceramic coating, and B2B solutions. Our offerings include waterless cleansing, foam washes, steam treatments, wax polishing, interior and exterior refurbishment, ceramic coating, rodent abatement, and engine revitalization. We serve OE car workshops and esteemed automotive brands with unparalleled convenience, quality, and expertise. Join us in setting a new standard of automotive excellence.

Role Description

This is a full-time role for an Account Relationship Manager based in Jodhpur, The Account Relationship Manager will oversee managing and cultivating client relationships, ensuring customer satisfaction, and addressing client queries and concerns. Additional responsibilities include understanding client needs, coordinating with internal teams for service delivery, and identifying opportunities for business growth. The role involves regular interaction with B2B clients, attending meetings, and providing reports on account activities.

Qualifications

• Strong communication and interpersonal skills
• Experience in customer relationship management and account management
• Ability to understand and address client needs and concerns
• Strong problem-solving and conflict-resolution skills
• Knowledge of the automotive industry and car care services is a plus
• Work independently and collaboratively within a team
• Strong organizational and multitasking skills