Posted:3 days ago| Platform: Shine logo

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Job Type

Full Time

Job Description

The ideal candidate will appropriately identify the needs of both new and current customers to support their success using the product. This involves establishing effective communication with clients and internal team members to comprehend and address any challenges customers encounter. Responsibilities: - Collaborate across functions to engage with all stakeholders involved in customers" success - Build and nurture customer relationships to comprehend and fulfill their requirements - Conduct customer visits to explore growth opportunities within the platform - Handle all account health reporting Qualifications: - Previous experience in account management - Skilled in client-facing roles with effective communication - Willingness and ability to travel,

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