The ideal candidate will appropriately identify the needs of both new and current customers to support their success using the product. This involves establishing effective communication with clients and internal team members to comprehend and address any challenges customers encounter. Responsibilities: - Collaborate across functions to engage with all stakeholders involved in customers" success - Build and nurture customer relationships to comprehend and fulfill their requirements - Conduct customer visits to explore growth opportunities within the platform - Handle all account health reporting Qualifications: - Previous experience in account management - Skilled in client-facing roles with effective communication - Willingness and ability to travel,
**Job Description:** As an ideal candidate for this role, you will be responsible for appropriately identifying the needs of both new and current customers to help them succeed in using our product. Your key focus will be on developing effective communication with clients and internal team members to understand and address any challenges customers may encounter. **Key Responsibilities:** - Collaborate cross-functionally within the company to engage with all stakeholders involved in customers' success. - Establish and nurture relationships with customers to comprehend and fulfill their requirements effectively. - Conduct visits to customers to discover opportunities for enhancing growth on our platform. - Manage all aspects of reporting on the status of customers' accounts. **Qualifications:** - Prior experience in account management. - Proficient in articulation and comfortable in a client-facing role. - Willingness and capability to travel as needed. **Job Description:** As an ideal candidate for this role, you will be responsible for appropriately identifying the needs of both new and current customers to help them succeed in using our product. Your key focus will be on developing effective communication with clients and internal team members to understand and address any challenges customers may encounter. **Key Responsibilities:** - Collaborate cross-functionally within the company to engage with all stakeholders involved in customers' success. - Establish and nurture relationships with customers to comprehend and fulfill their requirements effectively. - Conduct visits to customers to discover opportunities for enhancing growth on our platform. - Manage all aspects of reporting on the status of customers' accounts. **Qualifications:** - Prior experience in account management. - Proficient in articulation and comfortable in a client-facing role. - Willingness and capability to travel as needed.