2 - 6 years

0 Lacs

Posted:5 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As an ideal candidate for this position, your main responsibility will be to identify the needs of both new and current customers in order to support their success with the product. Effective communication with clients and internal team members is essential for understanding and addressing any challenges customers may face. Key Responsibilities: - Collaborate across functions to engage with all stakeholders involved in customers" success. - Build and nurture relationships with customers to understand and fulfill their requirements. - Conduct onsite visits to customers to explore opportunities for platform growth. - Maintain accurate reporting on customers" account health. Qualifications: - Prior experience in account management. - Strong communication skills and comfortable in a client-facing capacity. - Willingness and ability to travel as required.,

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