2 - 6 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a candidate for this role, your main responsibility will be to identify the needs of new and current customers effectively to support their success in using our product. You will achieve this by establishing strong communication with clients and internal team members to address and resolve any potential issues customers might encounter. Key Responsibilities: - Collaborate across different departments within the company to engage with all stakeholders involved in customers" success - Establish and nurture relationships with customers to comprehend and fulfill their requirements - Conduct visits to customers to discover opportunities for expansion on our platform - Handle all reporting concerning the status of customers" accounts Qualifications: - Prior experience in account management - Effective communication skills and comfortable in a client-facing position - Willingness and capability to travel for customer visits,

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