Account Management - RPO

Role & responsibilities

• Lead P&L of the entire project.
• Develop strong and constructive relationships with business stakeholders, TA leadership, key

HR contacts.

• Ensure efficient delivery of the solution, in line with contractual obligations and client service

levels.

• Contribute to the commercial success of the account through the achievement of monthly

and annual targets.

• Develop end-to-end recruitment campaign strategies to meet longer term client

requirements.

• Developing an effective Talent Pool framework for all Business units to include job

segmentation, defined sourcing strategies, and articulated engagement plan per role type.

• Work effectively with the sourcing and operations team to ensure a smooth client and

candidate experience.

• Team Management-Mentor / guide members of the sourcing and recruitment team on best

practice approaches, client culture and support them in achieving success in their roles.

• Ensure all client systems are updated in a correct and timely manner.
• Producing timely and accurate activity and management information reporting
• Managing workload allocation within the teams both onsite and offshore, including volume

forecasting, headcount planning, and leave management.

Essential Requirements

• B. Tech + preferably an MBA (HR)
• A high level of 8 plus years of experience working in a lead recruitment delivery or Account

Manager Role, ideally within the RPO environment.

• Ability to handle a variety of position types/business groups/geographies effectively and

independently.

Desirable Requirements

• Ability to lead large teams and work directly with the teams on their day-to-day conversions.
• Should be able to drive and lead large customers independently thus increasing client wallet

share.

• Thorough understanding of the end-to-end recruitment process within the staffing industry

or RPO

• Experience in developing and maintaining positive relationships with key stakeholders.
• Successful experience managing multiple searches, and stakeholders, at different stages of

the recruitment lifecycle at the same time worked in a team environment that emphasized

group contributions Skills.

• Leadership skills and ability to drive results in a matrix environment.
• Strong written and verbal presentation skills
• Ability to give presentations to clients ranging in group size of one to fifteen.
• Proven ability to perform under pressure and under tight deadlines.
• Analytical oriented Market trends orientation Data analysis & trending Influencing skills.
• Needs to be flexible based on changing client needs and workload allocation.