Account Delivery Head (ADH)

15 - 21 years

35 - 70 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Account Delivery Head

Total Exp : 15-20 Years Exp

Work Mode: Onsite ( 2:00PM-9:00PM-(1:00AM)

Responsibility Area:

  • Client Satisfaction & Retention
  • Delivery Excellence & SLA Adherence
  • Financial Performance Management
  • Talent Management & Team Growth
  • Account Growth & Cross-Sell/Upsell

IT Services Delivery & Account Management

managing SLAs, project/program delivery, and service excellence

account P&L, revenue growth, and profitability

CXO/VP-level engagement

cross-sell/upsell and expanding existing client relationships

hiring, managing, and developing account teams

Strong executive presence, stakeholder management, and negotiation skills.

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