Account Delivery Executive - Capital Markets & Insurance

The Associate Delivery Executive (ADE) role is a pivotal position where you will serve as the client's trusted advisor, ensuring the successful delivery of IT projects and initiatives across service lines. Your primary responsibility will be to drive delivery-led growth within the account, working in tandem with the Global Account Executive in a 2-in-a-box positioning. This strategic role demands a unique blend of client management, technical expertise, project management skills, and business development acumen to deliver customer delight. Your focus will not only be on successful account management but also on ensuring an elevated delivery experience for the client across service lines, with a key emphasis on providing the right delivery solutions in a profitable manner. In this role, you will be expected to: - Ensure delivery excellence by providing solution assurance and proposing the right solutions for profitable delivery. - Collaborate closely with the Global Account Executive to develop new transformation agendas for the client. - Institutionalize a delivery approach across service lines within the account. - Support and enable delivery excellence programs and initiatives to drive superior margins and client satisfaction. As the Client Trusted Advisor, you will be responsible for engaging with C-level executives from an execution standpoint, leading cross-selling and upselling services, and driving delivery-led growth by leveraging Wipro's capabilities. You will also play a crucial role in managing key customer relationships, deep diving into customer feedback, and facilitating the resolution of delivery escalations. Additionally, you will: - Represent One Wipro Delivery view to the customer and the Global Account Executive, taking end-to-end accountability for customer transformation and program outcomes. - Lead and manage overall delivery for the account in collaboration with Delivery Managers and delivery leads of service lines. - Drive account-level forecasts, workforce strategy planning, and execution. Qualifications: - Educational Background: Bachelor of Engineering (minimum), MBA is desirable. - Specialization & Work Experience: 15+ years of experience, with expertise in managing large multi-disciplined delivery globally. Experience in at least one or two Service Line offerings (Apps, Infra, Engineering) is preferred. - Key Engagements Led/Supported: Managed execution of large transformation programs for global clients, experienced in at least one or two Service Line offerings. Join us in this challenging and rewarding role where you will play a critical part in driving delivery excellence, fostering client relationships, and contributing to the growth and success of our organization.,