Account Communications & Executive Assistant

Key Responsibilities

Executive Support

• Manage complex calendars and schedule appointments, meetings, and travel arrangements
• Screen and prioritize incoming calls, emails, and correspondence
• Prepare and edit documents, presentations, and reports
• Coordinate and organize meetings, conferences, and events
• Maintain confidential files and records
• Anticipate executive needs and proactively resolve issues

Account Communication Management

• Serve as the primary point of contact for assigned client account, managing day-to-day communications and relationships
• Develop and implement tailored communication strategies for Internal Stakeholders, client, aligning with their goals and brand identity
• Create and deliver high-quality written content including press releases, newsletters, social media posts, and marketing materials
• Monitor industry trends and provide strategic communication advice to clients
• Organize and conduct client meetings, presentations, and status updates
• Coordinate with media outlets and manage public relations efforts for clients
• Analyse the effectiveness of communication strategies and provide regular reports

Cross-Functional Responsibilities

• Serve as a liaison between executives, internal teams, and external stakeholders
• Research and compile information for executive and client decision-making
• Handle sensitive information with discretion and confidentiality
• Contribute to new business pitches and proposal development
• Provide general administrative support as needed

Qualifications

• Bachelors degree in communications, Business Administration, or related field preferred
• 3-5 years of experience in executive administrative support and/or account management
• Exceptional organizational and time management skills
• Strong written and verbal communication abilities
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience with calendar management, travel coordination, and client relationship management
• Knowledge of various communication channels and current industry trends
• Ability to handle confidential information with discretion
• Problem-solving skills and attention to detail
• Ability to work independently and prioritize multiple tasks

Desired Skills

• Familiarity with data analytics and reporting tools
• Crisis communication experience
• Additional language skills

Personal Attributes

• High degree of professionalism and confidentiality
• Proactive and solution-oriented mindset
• Strong interpersonal skills and emotional intelligence
• Adaptable to changing priorities and deadlines
• Ability to work effectively under pressure
• Creative problem-solver with a strategic mindset
• Self-motivated with a proactive approach to work.