Account Assistant

We are looking for a detail-oriented and proactive Accounts Support Executive to join our finance team. The role involves supporting the accounting function with day-to-day tasks, with a strong focus on calling clients/customers for pending payments and ensuring timely collections. The ideal candidate should have good communication skills, a basic understanding of accounting processes, and the ability to manage follow-ups effectively. Key Responsibilities Follow up with clients/customers via phone and email for pending and overdue payments. Maintain accurate records of payment follow-ups, promises-to-pay, and collection status. Coordinate with the accounts team to update payment receipts and reconcile outstanding balances. Support in preparing reports related to accounts receivable and payment collections. Assist with invoice generation, sharing payment reminders, and resolving client queries regarding billing. Escalate cases of delayed or disputed payments to the senior accounts/finance team. Maintain healthy client relationships while ensuring timely collections. Provide general support to the accounts team for documentation, filing, and data entry as required. Skills & Qualifications Graduate in Commerce, Finance, Accounting, or related field (preferred). 1–2 years of experience in accounts, collections, or customer support (freshers with strong communication skills may also apply). Basic knowledge of accounting principles and MS Excel. Knowledge of Microsoft Power BI / AI tools will be an added advantage. Strong communication and negotiation skills. Ability to handle client interactions with professionalism and persistence. Attention to detail and good record-keeping abilities. Key Attributes Target-driven and self-motivated. Ability to work under pressure and meet deadlines. Positive attitude and team player.