Academic Counselor

Key Responsibilities:

• Serve as the primary advisor for prospective students, providing comprehensive insights into program offerings, academic pathways, and career prospects.
• Conduct personalized counseling sessions through calls, emails, or live chats to identify students’ goals, interests, and qualifications.
• Assist applicants through every stage of the admissions cycle — from eligibility assessment and document collection to application tracking and enrollment completion.
• Ensure all student interactions and progress updates are accurately captured and maintained in the CRM system.
• Consistently work toward achieving defined enrollment goals while upholding quality and integrity in student guidance.
• Stay updated with institutional offerings, academic policies, and emerging education trends to provide accurate and up-to-date information.
• Contribute to process improvement by sharing student feedback and insights to enhance the overall counseling experience.

Qualifications & Skills:

• Bachelor’s or Master's degree in any discipline (Education, Psychology, or Business preferred).
• 0–2 years of relevant experience in academic counseling, student engagement, admissions, or customer relationship roles.
• Fresh graduates with strong communication and people skills are encouraged to apply.
• Experience in EdTech, higher education, or consulting will be considered an advantage.
• Excellent verbal and written communication skills with the ability to build rapport and trust.

Job Types: Full-time, Permanent

Pay: ₹23,000.00 - ₹29,000.00 per month

Benefits:

• Cell phone reimbursement

Ability to commute/relocate:

• Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Language:

• English (Required)

Location:

• Noida, Uttar Pradesh (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person