Summary We're looking for an Academic Counselor who are extremely customer centric and are excited by the challenges of a new emerging business environment. As an Academic Counselor you will be responsible for developing new leads, communicating with customers/Students, understanding their needs, and ensuring a smooth sales process. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales. Roles and Responsibilities Responsible for admission process of students Follow up on leads generated through various sources Explain admission procedures and courses offered by the institute to the prospective students Responsible for admission process of students Follow up on leads generated through various sources Explain admission procedures and courses offered by the institute to the prospective students Providing in-depth information to prospective learners, this includes counselling through phone, email, chat and social media. Identifying references through the existing customer base to increase the sales pipeline Details pertaining to lead discussions and conversion should be updated for the manager. Responsible for adherence of the inside sales process, tools and data management. Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments. Handle Objections and Price Negotiation in order to generate Sales Revenue. Maintain effective communication till the time learner is onboarded Job Type: Full-time Pay: From ₹180,000.00 per year Benefits: Cell phone reimbursement Commuter assistance Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Language: English (Preferred) Work Location: In person

Summary We're looking for an Academic Counselor who are extremely customer centric and are excited by the challenges of a new emerging business environment. As an Academic Counselor you will be responsible for developing new leads, communicating with customers/Students, understanding their needs, and ensuring a smooth sales process. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales. Roles and Responsibilities Responsible for admission process of students Follow up on leads generated through various sources Explain admission procedures and courses offered by the institute to the prospective students Responsible for admission process of students Follow up on leads generated through various sources Explain admission procedures and courses offered by the institute to the prospective students Providing in-depth information to prospective learners, this includes counselling through phone, email, chat and social media. Identifying references through the existing customer base to increase the sales pipeline Details pertaining to lead discussions and conversion should be updated for the manager. Responsible for adherence of the inside sales process, tools and data management. Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments. Handle Objections and Price Negotiation in order to generate Sales Revenue. Maintain effective communication till the time learner is onboarded Job Type: Full-time Pay: From ₹180,000.00 per year Benefits: Cell phone reimbursement Commuter assistance Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Language: English (Preferred) Work Location: In person

Company Overview: Techbyheart Academy is a leader in cybersecurity education and research, committed to holistic student growth and support. Job Description: Manage branch operations, schedule classes, coordinate across branches, and create student batches. Provide guidance, foster a positive environment, and ensure smooth communication with trainers and students. Key Responsibilities: Administrative support: calls, emails, records. Event coordination: workshops, seminars. Schedule batches and maintain timely communication. Coordinate across all branches Qualifications: Bachelor’s/Master’s preferred. Experience in administration or counselling. Strong communication and organizational skills. Keywords Student Support, Administration, Branch Management, Educational Institution. Mandatory Key Skills (atleast 1) Admin Support, Student Counselling, Communication, Event Coordination, Multitasking. Work Experience Required 1to 2yrs CTC offered *Starting 15000 to 20000 Job Location(s) Bus Stand - Trade City Rd, above KSFE & MDC bank, Kottakkal, Kerala 676503 Industry Type IT/EducationFunctional AreaAdministration, Student Support Qualification Bachelors/Masters degree Contact us [email protected] 8660286932 Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Work Location: In person

Company Overview: Techbyheart Academy is a leader in cybersecurity education and research, committed to holistic student growth and support. Job Description: Manage branch operations, schedule classes, coordinate across branches, and create student batches. Provide guidance, foster a positive environment, and ensure smooth communication with trainers and students. Key Responsibilities: Administrative support: calls, emails, records. Event coordination: workshops, seminars. Schedule batches and maintain timely communication. Coordinate across all branches Qualifications: Bachelor’s/Master’s preferred. Experience in administration or counselling. Strong communication and organizational skills. Keywords Student Support, Administration, Branch Management, Educational Institution. Mandatory Key Skills (atleast 1) Admin Support, Student Counselling, Communication, Event Coordination, Multitasking. Work Experience Required 1to 2yrs CTC offered *Starting 15000 to 20000 Job Location(s) Bus Stand - Trade City Rd, above KSFE & MDC bank, Kottakkal, Kerala 676503 Industry Type IT/EducationFunctional AreaAdministration, Student Support Qualification Bachelors/Masters degree Contact us hrm@techbyheart.in 8660286932 Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Work Location: In person

Company Overview: Techbyheart Academy is a leader in cybersecurity education and research, committed to holistic student growth and support. Job Description: Manage branch operations, schedule classes, coordinate across branches, and create student batches. Provide guidance, foster a positive environment, and ensure smooth communication with trainers and students. Key Responsibilities: Administrative support: calls, emails, records. Event coordination: workshops, seminars. Schedule batches and maintain timely communication. Coordinate across all branches Qualifications: Bachelor’s/Master’s preferred. Experience in administration or counselling. Strong communication and organizational skills. Keywords Student Support, Administration, Branch Management, Educational Institution. Mandatory Key Skills (atleast 1) Admin Support, Student Counselling, Communication, Event Coordination, Multitasking. Work Experience Required 1to 2yrs CTC offered *Starting 15000 to 20000 Job Location(s) Bus Stand - Trade City Rd, above KSFE & MDC bank, Kottakkal, Kerala 676503 Industry Type IT/EducationFunctional AreaAdministration, Student Support Qualification Bachelors/Masters degree Contact us hrm@techbyheart.in 8660286932 Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Work Location: In person

Job Summary The Cybersecurity Analyst Cum Trainer at Techbyheart Academy is responsible for delivering expert-level training on cybersecurity concepts, tools, and practices to students. This role involves designing and conducting lectures, hands-on labs, and assessments to equip learners with the necessary skills to excel in the cybersecurity field. The ideal candidate will combine technical expertise with a passion for teaching and a strong ability to develop and present engaging educational content. Key Responsibilities Cybersecurity Training: Design and deliver comprehensive training sessions on cybersecurity topics, including threat analysis, network security, risk management, and incident response. Curriculum Development: Create and update training materials, including presentations, practical exercises, and assessments. Engagement: Use modern teaching techniques and web-based platforms to ensure effective learning and engagement. Evaluation & Improvement: Assess the effectiveness of each training session, gather feedback, and refine the learning process for continuous improvement. Policy Review & Training: Collaborate with internal teams to review and update company cybersecurity policies. Conduct regular cybersecurity awareness sessions across the organization. Required Qualifications & Skills Education: Any degree or diploma in IT, Computer Science, or related fields. Certifications : CEH (Certified Ethical Hacker) qualification is mandatory. Experience : 1-2 years of experience in cybersecurity training or related IT training roles. Technical Skills : Knowledge of cybersecurity tools and practices, including network security, malware analysis, and threat detection. Course Design : Experience in designing technical training content and assessments. Communication : Strong written and verbal communication skills, with the ability to explain complex concepts in a clear and engaging manner. Learning Platforms: Familiarity with web-based learning platforms and digital training tools. Qualification Degree/Diploma with strong cybersecurity knowledge. Job responses on (email id ) careers@techbyheart.in 8660286932 Job Type: Full-time Pay: From ₹240,000.00 per year Benefits: Cell phone reimbursement Commuter assistance Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Work Location: In person

A Center Manager typically oversees the daily operations of a physical center—such as an educational institute, training center, co-working space, healthcare unit, or branch office. Here's a comprehensive job role description for a Center Manager in an education/training institute context (like Techbyheart or SkillPod): Job Role & Responsibilities: Operations Oversight: Ensure smooth functioning of daily center activities including class schedules, instructor coordination, and student services. Team Management: Supervise front office staff, counselors, faculty, and housekeeping; assign tasks and monitor performance. Student Experience: Maintain a welcoming and efficient environment for students and visitors; handle grievances and feedback promptly. Sales & Enrollments: Collaborate with the sales/admissions team to achieve monthly enrollment targets; conduct walk-in counseling when needed. Facility Management: Ensure upkeep of infrastructure—classrooms, labs, devices, utilities—and escalate technical issues timely. Inventory & Logistics: Maintain records of center assets (like laptops, routers, marketing materials), and ensure availability of consumables. Reporting & Documentation: Submit regular MIS reports (daily/weekly/monthly) on footfalls, conversions, and operational efficiency. Compliance & Safety: Ensure the center adheres to legal, academic, and brand compliance guidelines—including attendance, hygiene, and fire safety norms. Community Building: Organize student engagement activities, workshops, and parent interaction events as per the calendar. Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Work Location: In person

Job Summary The Cybersecurity Analyst Cum Trainer at Techbyheart Academy is responsible for delivering expert-level training on cybersecurity concepts, tools, and practices to students. This role involves designing and conducting lectures, hands-on labs, and assessments to equip learners with the necessary skills to excel in the cybersecurity field. The ideal candidate will combine technical expertise with a passion for teaching and a strong ability to develop and present engaging educational content. Key Responsibilities Cybersecurity Training: Design and deliver comprehensive training sessions on cybersecurity topics, including threat analysis, network security, risk management, and incident response. Curriculum Development: Create and update training materials, including presentations, practical exercises, and assessments. Engagement: Use modern teaching techniques and web-based platforms to ensure effective learning and engagement. Evaluation & Improvement: Assess the effectiveness of each training session, gather feedback, and refine the learning process for continuous improvement. Policy Review & Training: Collaborate with internal teams to review and update company cybersecurity policies. Conduct regular cybersecurity awareness sessions across the organization. Documentation: Prepare and maintain technical guidelines, manuals, and training documentation in simple language for easy understanding. Required Qualifications & Skills Education: Any degree or diploma in IT, Computer Science, or related fields. Certifications: CEH (Certified Ethical Hacker) qualification is mandatory. Experience: 1-2 years of experience in cybersecurity training or related IT training roles. Technical Skills: Knowledge of cybersecurity tools and practices, including network security, malware analysis, and threat detection. Course Design: Experience in designing technical training content and assessments. Communication: Strong written and verbal communication skills, with the ability to explain complex concepts in a clear and engaging manner. Learning Platforms: Familiarity with web-based learning platforms and digital training tools. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Chennai, Tamil Nadu: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Application Question(s): Are you ready to relocate to Kochi for training? Language: Tamil (Required) English (Required) Willingness to travel: 100% (Required) Work Location: In person