Job
Description
A Center Manager typically oversees the daily operations of a physical center—such as an educational institute, training center, co-working space, healthcare unit, or branch office. Here's a comprehensive job role description for a Center Manager in an education/training institute context (like Techbyheart or SkillPod): Job Role & Responsibilities: Operations Oversight: Ensure smooth functioning of daily center activities including class schedules, instructor coordination, and student services. Team Management: Supervise front office staff, counselors, faculty, and housekeeping; assign tasks and monitor performance. Student Experience: Maintain a welcoming and efficient environment for students and visitors; handle grievances and feedback promptly. Sales & Enrollments: Collaborate with the sales/admissions team to achieve monthly enrollment targets; conduct walk-in counseling when needed. Facility Management: Ensure upkeep of infrastructure—classrooms, labs, devices, utilities—and escalate technical issues timely. Inventory & Logistics: Maintain records of center assets (like laptops, routers, marketing materials), and ensure availability of consumables. Reporting & Documentation: Submit regular MIS reports (daily/weekly/monthly) on footfalls, conversions, and operational efficiency. Compliance & Safety: Ensure the center adheres to legal, academic, and brand compliance guidelines—including attendance, hygiene, and fire safety norms. Community Building: Organize student engagement activities, workshops, and parent interaction events as per the calendar. Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Work Location: In person
