Academic Counselor

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About CareerFly HigherEd

At CareerFly HigherEd, we are passionately dedicated to developing essential skills in modern professionals. We provide advanced digital learning experiences across Management, Technology, Leadership, and Marketing programs. Through partnerships with top universities and institutions, we deliver interactive, Live Project Based e-learning that helps individuals upskill and accelerate their careers.

We’re more than just an edtech company — we’re a mission-driven team that thrives on innovation, impact, and inclusive growth.

Role Overview

Academic Counselor

Key Responsibilities

• Counsel prospective learners via phone, email, and video calls to help them understand CareerFly’s programs and offerings
• Guide students in selecting courses aligned with their career goals
• Convert leads into enrollments by providing timely follow-ups and building trusted relationships
• Maintain accurate records of student interactions using CRM tools
• Collaborate with internal teams to provide feedback and improve student experience
• Stay up-to-date on course offerings, industry trends, and learner needs

Skills and Qualifications

• Bachelor’s degree in any discipline (Education, Management, Psychology preferred)
• 0–2 years of experience in academic counseling, sales, customer support, or related fields
• Excellent communication and interpersonal skills
• Strong persuasion and problem-solving abilities
• Self-motivated and target-oriented attitude
• Ability to manage time and multitask effectively in a fast-paced environment
• Proficiency in MS Office, Zoom, and CRM tools
• Must have a personal laptop and stable internet connection