6 Academic Consulting Jobs

We are looking for dynamic and goal-oriented Academic Counsellor to join our team. The role involves guiding prospective students through the counselling & admission process, addressing their queries, and achieving enrolment targets. Candidates with an experience in the Ed-Tech or Tele-Sales sector are preferred. Key Responsibilities Conduct outbound calls to prospective learners and guide them through the Universities courses & admission process. Counsel and convert leads into enrolments for various educational programs. Maintain clear and effective follow-up communication. Ensure daily, weekly and monthly achievements of calling and conversion targets. Maintain soft copy records and update the CRM. Communicating the learners details and reporting to the authorised management after completing the given task. Work towards achieving monthly sales targets and contributing to overall team goals. Handle inquiries professionally and provide accurate information about courses, fees, and admission procedures.

The Student Support Admission Officer (SSAO) is responsible for counselling, enrolling, onboarding and offering overall delightful journey to the students. As an SSAO, you are expected to: Contribute towards revenue generation by working on the sales targets, by selling/up selling/cross-selling the company's exclusive range of educational courses to the existing and prospective students and parents through personal counselling, telephone calls and emails and other means of communication. Ensure collection of outstanding fee from parents within the specified time. Ensure a smooth student journey from start to end at Institute by taking care of associated administrative activities. Ensure a delightful customer service experience by developing a strong rapport with the Student & Parents and, addressing their concerns by offering a quick resolution. Ensure adherence to internal processes and compliances. To be successful in the SSAO role you are required to have: An ability to handle students and parents in a calm, empathic & patient manner, along with strong sales persuasion skills. Proficiency in Microsoft Office and writing emails, & comfortable while working on software related to Sales & Services. Fluency in communication of English and Regional language. Must have Attitude: Customer Orientation Sense of Ownership and Accountability. Result orientation Emotional intelligence for working in a Team. Qualification: Must have bachelors degree. Preferred BTech / MBA /Masters in Psychology, Education etc. Experience: Previous experience in counselling of educational services. Previous experience of Business to Customer (B2C) sales across industries. Key Interactions: External o Students, Parents & Schools Representatives. Internal o Branchs Academic & Non-Academic teams. o Regional Student Support Centre. o Regional Sales & Operations Team

Company Overview: Join a dynamic and innovative EdTech company at the forefront of online learning. We specialize in providing high-quality courses, accessible to learners globally through our cutting-edge platform. Position Objective: This position will be responsible for Admission Officer function of the Executive Education business vertical within the organization. People who perform strongly in this role will provide academic and career counseling advice to Senior and mid-level working professionals with preliminary interest in taking up Executive Education Programs. Role Responsibilities: Counsel professionals on various programs sold by various top Indian & International Institutions. Telephonically interact with Senior and Mid-level working professionals in a consultative manner. Check and build participation interest in various Executive education programs. Counsel individuals to understand their personal and social challenges affecting their career progression and advise them on how to succeed through education Win above industry standard rewards and incentives by achieving set target of enrolments in various programs Shortlist and schedule appointment for a discussion via Phone. Assist the leads on all information actively till closures. Provide correct and authentic information to the prospective participant. Record all information and interactions in CRM software on an ongoing basis. Follow policies and procedures for smooth and seamless operations. Attend all trainings and learning sessions for self-development. Contribute to team goals. Desired skillsets Ability to connect with about 100-120working professionals, and counsel them telephonically. Has a solid track record of 2 to 3years in selling and marketing high value programs or executive search or training and development experience A pleasing personality with excellent communication skills, good listening skills, strong persuasion and consultative selling skills Enjoy the education sector and believe in the immense potential that it holds in the future Personality traits Pleasant and happy demeanour, positive and confident attitude, strong sense of integrity and ethical behaviour, willingness to learn and adapt, respectful, co-operative, helpful and punctual behaviour. Please share your CVs on prutha @socialhrindia.com or on WhatsApp on 9860786676 .

Responsibilities & Duties Understand the career goals of potential learners and recommend appropriate programs to support their aspirations. Conduct in-person career counseling sessions, building strong rapport and trust with prospective students. Customize program recommendations based on the learners educational background, work experience, and future goals using a data-driven approach. Drive course enrollments and meet revenue targets through effective follow-ups and personalized counseling. Manage the complete sales cycle for assigned leads from initial contact and product demonstrations to closing sales and maintaining post-enrollment engagement. Maintain detailed records of lead interactions in the CRM system and provide ongoing feedback to the marketing team to help improve lead quality. Preference will be given to candidates with experience handling high-ticket sales or working with premium customer segments. Skills Strong written and verbal communication skills, along with excellent interpersonal and presentation abilities. Active listening skills with the ability to build trust, demonstrate empathy, and engage meaningfully with potential learners. Persuasive and ethical in guiding learners toward course enrollment, aligning with their goals.

RESPONSIBILITIES & DUTIES Understand learners' career aspirations and recommend suitable programs. Conduct in-person career counselling sessions, building rapport and trust with prospects. Tailor counseling discussions based on the learners education background, professional experience, and future career aspirations, providing program recommendations that are customized, and data driven. Close enrolments and achieve revenue targets through effective follow-ups and counselling. Manage the complete sales lifecycle for assigned leads, including initiating contact, conducting product demonstrations, closing sales, and nurturing post-sales relationships. Maintain a comprehensive database of lead interactions within the CRM system, offering continual feedback to the marketing team to enhance lead quality. Candidates with a track record of handling high RPU or affluent customer segments are preferred. BASIC ELIGIBILITY CRITERIA Minimum of 2 to 5 years of B2C sales experience, Prior experience in field sales [Preferred]. *Minimum graduation or above, with qualifications from relevant backgrounds preferred: o For Data/Tech/AI programs: Engineering, Computer Science, BCA. o For Management programs: BBA, Management, BSc, BCom & any other graduation program. Currently working in the capacity of an individual contributor. *Note: Graduation is a requirement for the role, but exceptions may be made for candidates unable to complete their degree due to specific circumstances, provided they meet all other required criteria. SKILLS Excellent written and verbal communication skills, including strong interpersonal and presentation abilities.2 Ability to listen effectively, build trust with potential learners, and approach situations with patience and empathy. Ability to persuade learners towards enrolling in courses while ethically influencing their decisions. Basic proficiency in MS Office Suite & CRM management for administrative tasks and reporting requirements. KEY PERFORMANCE INDICATORS Number of walk-ins handled and conversion rate. Daily face to face counselling sessions (average 35 sessions/day). Achievement of weekly revenue and enrolment targets. Timeliness and accuracy of CRM updates and feedback logs.

Key Responsibilities: Conduct outbound calls to new prospects and maintain regular follow-up with previously contacted leads to achieve sales objectives. Engage with candidates through telecalls, online demos, trial sessions, emails, and chats, providing them with a compelling learning experience. Develop impactful and engaging discussions with prospective candidates, ensuring their enrollment in our learning programs. Employ data-driven sales management techniques, effectively managing the entire sales funnel and leveraging CRM tools such as Salesforce, Lead Squared, and NoPaperForms. Emphasize high-quality sales practices and adhere to strong sales processes, driving results and meeting targets consistently. Requirements: Possess 3 -7 years of experience in a B2C sales environment, demonstrating a track record ofexceptional sales achievements. Display a good understanding of Dialer Operations and CRM Management, leveraging tools such as Salesforce, Lead Squared, and NoPaperForms. Exhibit excellent communication, listening, and persuasion skills to engage effectively with candidates. Demonstrate a high level of ownership and the ability to establish processes from scratch. Previous exposure to startup environments is preferred,showcasing adaptability and resourcefulness. Display a strong focus on achieving results and perseverance in the face of challenges.