Reference NumberHCH-3082
Description
The ideal candidate will convert showroom visitors into sales through product demonstrations, meeting sales targets, and handling order captures and documentation. You will assess customer needs, understand pricing and offers, and highlight product features. Additionally, you will resolve customer queries and manage payments, refunds, and credits./ppstrongWhat you will love doing in this role/strong/pullistrongEnhance customer interactions/strong by providing a positive and engaging sales and service experience, ensuring each customer feels valued and supported./lilistrongManage the entire customer journey/strong, from account opening to order processing, ensuring a seamless experience from start to finish./lilistrongUtilize comprehensive product knowledge/strong and manage pricing effectively, ensuring customers receive accurate information and the best value./lilistrongConsistently deliver an exceptional customer experience/strong by understanding customer needs and exceeding their expectations./lilistrongAdhere to established quality standards/strong, ensuring all processes and interactions maintain the highest level of service and accuracy./lilistrongMaintain a clean and organized store environment/strong through regular housekeeping, ensuring a pleasant shopping experience for all customers./lilistrongProvide valuable WFS/strong to identify areas for improvement and contribute to continuous enhancement of store processes./lilistrongOversee stock management/strong by ensuring accurate inventory levels, regular stock checks, and efficient replenishment to meet customer demand./lilistrongHandle all administration/strong and reporting tasks efficiently, ensuring all necessary records are up to date and performance metrics are accurately tracked.br //li/ul
Requirements
What you’ll need to do this role
- Grade 12/Matric (Minimum Required)
- 1 years’ minimum experience in retail
- Must be available to work shifts, weekends and public holidays.
- Working in the homewares retail industry would be advantageous
- Must not be currently debarred or declared not fit and proper in terms of the FAIS Act
What We Will Love About You
- We love your energy and positive attitude, bringing enthusiasm to every task.
- We love your persuasive skills, guiding others toward desired outcomes.
- We love your ability to work independently or within a team, adapting seamlessly.
- We love your excellent communication skills, building strong connections with others.
- We love your analytical ability and attention to detail, ensuring accuracy.
- We love your resilience and adaptability, thriving in dynamic situations.
Behaviors we love
- Wow my customer
- Walk in my customers’ shoes
- Deliver on my promises
- Deliver insight-led solutions my customers need
- Treat the business as my own
- Take accountability
- Be curious, creative & explore opportunities
- Do it right & at the right time
- Play as a team
- Be helpful
- Be inclusive
- Find the fun
Work Level
JuniorTypeContractSalaryMarket RelatedDurationShort TermEE PositionYesLocationEast London