Posted:1 day ago|
Platform:
On-site
Full Time
Lead tele collections and field interventions across multiple agencies at the zonal level.
Drive process targets, ensure business goal alignment, and monitor strategy implementation.
Coordinate with internal functions for workforce planning, infrastructure, and cost efficiency.
Mentor, review, and manage team performance and employee development initiatives.
10+ years of experience in tele collections and agency management, preferably in NBFCs.
Strong leadership and stakeholder coordination abilities.
Proficiency in dialer management, shrinkage control, and forecasting.
Available to join within 3060 days.
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