Zoho CRM & Automation Specialist

Job description

Job Title: Zoho CRM & Automation Specialist

Company: MAK Kotwal Realty

Location: Lower Parel –W, Mumbai

Qualification: Graduation / Post Graduate / MBA
(70% in all academics)

Experience: 2+yrs.

Job Type: Full-time (Monday to Saturday - 9.55am to 7.00pm)

Role Overview:

This is an opportunity where the ideal candidate will be responsible for managing CRM and maintaining MIS reports. You will play a key role in lead assignment, sales tracking, and data accuracy across platforms.

Key Responsibilities:

· Maintain and update Zoho CRM or similar CRM systems

· Assign leads, track sales pipeline, and support CRM automation workflows

· Assist with campaign execution (Email, SMS, WhatsApp) and ensure proper tagging & follow-up

· Coordinate with the marketing team for CRM-related support in campaigns and reporting

· Generate, format, and share daily/weekly/monthly reports (lead funnel, conversion, follow-ups, etc.)

· Perform VLOOKUP, HLOOKUP, pivot tables, and advanced Excel operations for sales reporting

Skills Required:

· Proficient in MS Excel (Advanced Excel, VLOOKUP, Pivot Tables, Filters)

· Working knowledge of Zoho CRM or any similar CRM tool is a strong plus

· Strong organizational and multitasking skills

· Excellent attention to detail and data accuracy

· Good communication and coordination ability

· Comfortable handling both tech-driven and admin-based tasks

Note: Interested candidates can apply directly or else can share the profile on 96190 57555 (Whtsapp).

Thanks & Regards,
Snehal K.
HR

Job Type: Full-time

Pay: Up to ₹45,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift