93 Yammer Jobs - Page 2

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Service Desk Technology Intake Specialist The Intake Lead supports readiness requirements to design and deliver support solutions which provide for successful business outcomes. The role is primarily focused on new technologies and services being implemented by Service Delivery through the Transition and Deployment Management process. The role drives the coordination of new release strategy and deployment activities across various teams to assure appropriate knowledge transfer and training for operational readiness and the Early Life Support (ELS) team to agree and execute appropriate implementation strategies to maintain production stability. An Intake Lead needs to add value to the project through consultation on support requirements, lead times as well as promotion of best practices, procedures and policies. Where necessary, identifies and allocates required resources, coordinating their activities seamlessly to ensure operational readiness on behalf of L1 Operations teams. Your Key Roles & Responsibilities: Analyze support requirements in order to design and deliver support solutions which provide for successful business outcomes. Using data and analytics tools to forecast customer and support impact for new projects Clarifying scope of support required and knowledge transfer strategy. Clarifying timelines, impacted population and accurately tracking to ensure any changes are communicated to stakeholders. Provide consultation to project teams towards efficient and effective support models which maximize customer satisfaction, leveraging industry best practices such as PMI, ITIL and Six Sigma. Provide project management and change management capability on behalf of the L1 organization. Identify L1 resources required to support successful delivery and develop a resource plan Tracking the overall progress of L1 activities. Clarify scope and manage conflicting priorities. Provide clear, concise and regular communications to update Global Service Desk stakeholders on project requirements, status of deliverables and risks or challenges Ensure Operational Readiness for Global Service Desk (L1) teams to support new products and services. Skills And Attributes For Success The role requires a degree of analytical skills to understand or define the relevance of processing metrics such as Key Performance Indicators (KPIs), Critical Success Factors (CSF’s) and others to analyze or guide discussions on success and effectiveness of complex IT process implementations as well as to review processes against PMI, ITIL or internal processing standards to direct appropriate reporting and other actions to review or effect change. The role needs to drive the priority and time management of their own efforts to support assigned activities and communicate results and findings to end users and management as necessary. Possess the skills to manage multiple initiatives and work streams with minimal supervision. Excellent administration skills. Effective questioning to break down complex matters into core issues, formulate appropriate ideas and materials. Possesses analytical and problem-solving abilities to effectively analyze complex and conflicting issues in system and process development initiatives, deliver on multiple and shifting priorities and develop appropriate solutions that are operationally feasible in supporting DST and L1 objectives and delivering services to customers. Possesses a strong working knowledge of Information Technology Infrastructure Library (ITIL) to recognize appropriate reporting features and functions in various IT Service processes. Looks to progress levels of certification as required or to suggest alternatives to standards as appropriate. Possesses a strong knowledge of collaboration tools designed for sharing knowledge and information such as Service Management Knowledge System, SharePoint and Yammer (Viva Engage). Demonstrated capabilities to plan as well as assist others in the creation, monitoring and execution of project plans. Adheres to the aligned DST project management framework in execution of same. Possesses a basic knowledge of vendor management core functions to recognize operational impact of service and business management initiatives and to manage vendor support for development of same. Maintains a continuous knowledge of the assigned businesses’ end-to-end processes and operating environment to support proper recognition of issues aligned to EY Technology goals and objectives and to support improvement opportunities. To qualify for the role, you must have Education: Bachelor’s or master’s degree in related discipline, or equivalent work experience or equivalent job experience. Experience: Minimum 3- 5 years’ experience. Strong project management, team development, strategic planning Additional requirements: Ability to work effectively with clients and other management personnel across multiple geographies and to bring multi-disciplinary teams together Ability to lead projects, understand & integrate cultural differences/motives in order to manage cross-cultural/cross border teams Excellent English language skills (written and verbal) Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change Ability to deal efficiently with escalations and difficult situations/people under pressure Ability to thrive in a global organization is essential, balancing the needs of the customer against business initiatives and goals Ability to develop and build relationships and demonstrate confidence as you collaborate with colleagues across the firm to drive coordinated efforts Experience of working credibly with senior stakeholders Adapts personal communication style to the style of others, develops rapport and stays calm under pressure or when escalating issues using advanced oral and written English communication skills Strong understanding of software development lifecycle and project management methodologies Able to exhibit a progression of increasingly complex analytics and ability to successfully lead and deliver complex IT projects during the period IT Service Management methodologies Certification (ITIL Foundation or higher) EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Service Desk Technology Intake Specialist The Intake Lead supports readiness requirements to design and deliver support solutions which provide for successful business outcomes. The role is primarily focused on new technologies and services being implemented by Service Delivery through the Transition and Deployment Management process. The role drives the coordination of new release strategy and deployment activities across various teams to assure appropriate knowledge transfer and training for operational readiness and the Early Life Support (ELS) team to agree and execute appropriate implementation strategies to maintain production stability. An Intake Lead needs to add value to the project through consultation on support requirements, lead times as well as promotion of best practices, procedures and policies. Where necessary, identifies and allocates required resources, coordinating their activities seamlessly to ensure operational readiness on behalf of L1 Operations teams. Your Key Roles & Responsibilities: Analyze support requirements in order to design and deliver support solutions which provide for successful business outcomes. Using data and analytics tools to forecast customer and support impact for new projects Clarifying scope of support required and knowledge transfer strategy. Clarifying timelines, impacted population and accurately tracking to ensure any changes are communicated to stakeholders. Provide consultation to project teams towards efficient and effective support models which maximize customer satisfaction, leveraging industry best practices such as PMI, ITIL and Six Sigma. Provide project management and change management capability on behalf of the L1 organization. Identify L1 resources required to support successful delivery and develop a resource plan Tracking the overall progress of L1 activities. Clarify scope and manage conflicting priorities. Provide clear, concise and regular communications to update Global Service Desk stakeholders on project requirements, status of deliverables and risks or challenges Ensure Operational Readiness for Global Service Desk (L1) teams to support new products and services. Skills And Attributes For Success The role requires a degree of analytical skills to understand or define the relevance of processing metrics such as Key Performance Indicators (KPIs), Critical Success Factors (CSF’s) and others to analyze or guide discussions on success and effectiveness of complex IT process implementations as well as to review processes against PMI, ITIL or internal processing standards to direct appropriate reporting and other actions to review or effect change. The role needs to drive the priority and time management of their own efforts to support assigned activities and communicate results and findings to end users and management as necessary. Possess the skills to manage multiple initiatives and work streams with minimal supervision. Excellent administration skills. Effective questioning to break down complex matters into core issues, formulate appropriate ideas and materials. Possesses analytical and problem-solving abilities to effectively analyze complex and conflicting issues in system and process development initiatives, deliver on multiple and shifting priorities and develop appropriate solutions that are operationally feasible in supporting DST and L1 objectives and delivering services to customers. Possesses a strong working knowledge of Information Technology Infrastructure Library (ITIL) to recognize appropriate reporting features and functions in various IT Service processes. Looks to progress levels of certification as required or to suggest alternatives to standards as appropriate. Possesses a strong knowledge of collaboration tools designed for sharing knowledge and information such as Service Management Knowledge System, SharePoint and Yammer (Viva Engage). Demonstrated capabilities to plan as well as assist others in the creation, monitoring and execution of project plans. Adheres to the aligned DST project management framework in execution of same. Possesses a basic knowledge of vendor management core functions to recognize operational impact of service and business management initiatives and to manage vendor support for development of same. Maintains a continuous knowledge of the assigned businesses’ end-to-end processes and operating environment to support proper recognition of issues aligned to EY Technology goals and objectives and to support improvement opportunities. To qualify for the role, you must have Education: Bachelor’s or master’s degree in related discipline, or equivalent work experience or equivalent job experience. Experience: Minimum 3- 5 years’ experience. Strong project management, team development, strategic planning Additional requirements: Ability to work effectively with clients and other management personnel across multiple geographies and to bring multi-disciplinary teams together Ability to lead projects, understand & integrate cultural differences/motives in order to manage cross-cultural/cross border teams Excellent English language skills (written and verbal) Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change Ability to deal efficiently with escalations and difficult situations/people under pressure Ability to thrive in a global organization is essential, balancing the needs of the customer against business initiatives and goals Ability to develop and build relationships and demonstrate confidence as you collaborate with colleagues across the firm to drive coordinated efforts Experience of working credibly with senior stakeholders Adapts personal communication style to the style of others, develops rapport and stays calm under pressure or when escalating issues using advanced oral and written English communication skills Strong understanding of software development lifecycle and project management methodologies Able to exhibit a progression of increasingly complex analytics and ability to successfully lead and deliver complex IT projects during the period IT Service Management methodologies Certification (ITIL Foundation or higher) EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Technical Support Advisory - ODSP Bangalore, Karnataka, India Date posted Jul 04, 2025 Job number 1842802 Work site Up to 100% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Preferred Qualifications, Abilities and Experience Basic understanding of O365 concepts and SaaS concepts a must. Deep understanding and hands-on experience on OneDrive Sync, new NGSC sync flow and troubleshooting. Must have good technical knowledge on different versions of SharePoint Onpremise and SharePoint Online. Operating Systems Concepts both Windows and MAC (a basic installation\troubleshooting knowledge is a plus). Hands on experience and conceptual through understanding of Active Directory, Security, Performance. Networking concepts - DNS, protocols, Devices, Active directory federation and Single Sign On concepts. Basic understanding of IIS, HTTP Requests. Analysis of HTTP requests at intermediate level is preferable. Office Installation basics and Office architecture (c2r) understanding is a plus. Advanced troubleshooting skills using the tools Netmon, Perfmon, Fiddler traces, Offcat diagnostics. Should be passionate to work on cloud technologies and collaborate with teams across the business to drive seamless experience to the customers. Experience in using various Office 365/SharePoint Online command is a plus. Must know the concepts of Sharepoint Mysite concepts (Social/user profile). Understand the social features in SharePoint such as Yammer, Delve etc., SharePoint and Office365 certificates are highly considerable. Prior experience on Azure, Sharepoint Onpremise and Sharepoint online or Office C2R understanding is an added advantage Qualifications Required/Minimum Qualifications 3+ years prior product, customer support and/or technical support experience. Language Qualification: English Language: fluent in reading, writing, and speaking. 5+ years prior product, customer support and/or technical support experience Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Viva Engage connects people through communities, bringing leaders and employees together to share knowledge, clarify priorities, and build relationships. Viva Engage (formerly Yammer) is the premier tool to create multi-directional dialogue between tens of millions of employees worldwide every month. Engage team members are at the forefront of driving AI applications and Copilot adoption to make communication and information sharing easy and authentic. Our work supports top challenges for our customers, including digital safety, trusted security standards, and deep analytics to help our customers maximize reach, reduce inefficiencies, and create a thriving organizational culture. We would love to have you join the team driving innovation, connection, and community for our valued global customers. #VivaEngage Our engineers develop cutting-edge, beautiful UX that seamlessly adapts to various apps and form factors and reaches tens of millions of users. As a Senior Software Engineer , you will develop innovative new features and experiences, run experiments to learn and improve the product, and add core capabilities to our web platform with an eye to performance and accessibility. We are looking for someone who is passionate about delighting users, has an eye for craftsmanship and an opinion about what makes a great user experience. Our stack includes React, Redux, Relay, GraphQL API gateway and Azure Cloud Services. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Lead the design and development of features and client architecture changes that impact tens of millions of users. Mentor and train other engineers in software best practices and design techniques. Help build and maintain a strong engineering culture. Develop user-facing features and experiences in partnership with design, product, and engineering. Build reusable code and libraries for maintainability and future use. Build responsive, accessible and localized experiences for a diverse user-base. Develop integrations of the Viva Engage client into other M365 apps. Experiment, A/B test key hypothesis to make data driven decisions. Optimize for performance and scalability. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Strong understanding of modern web tech stack e.g. TypeScript, React, Redux, Webpack, Jest. Deep expertise in web markup including CSS3, HTML5. Strong troubleshooting and performance tuning skills. Holistic understanding of client technology including front-end, API, networking, and the browser itself. Other Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Broad experience across multiple FE technologies. Good understanding of best practices of building cross browser and device independent interfaces. Expertise improving performance (FMP, TTI, bundle size, etc). #VivaEngage Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Viva Engage connects people through communities, bringing leaders and employees together to share knowledge, clarify priorities, and build relationships. Viva Engage (formerly Yammer) is the premier tool to create multi-directional dialogue between tens of millions of employees worldwide every month. Engage team members are at the forefront of driving AI applications and Copilot adoption to make communication and information sharing easy and authentic. Our work supports top challenges for our customers, including digital safety, trusted security standards, and deep analytics to help our customers maximize reach, reduce inefficiencies, and create a thriving organizational culture. We would love to have you join the team driving innovation, connection, and community for our valued global customers. #VivaEngage Our engineers develop the services that power all our experiences. Viva Engage has a plethora of interesting engineering challenges - like supporting large-scale conversations and communities with hundreds of thousands of participants. We deploy new code every day to our tens of millions of users and are constantly innovating to improve the system and deliver a delightful experience. Our Backend Stack Linux on Azure GraphQL API gateway Postgres, CosmosDB, Redis, RabbitMQ Java and Ruby on Rails services, deployed as docker containers Mesos and Kubernetes container orchestration Observability: Grafana metrics, Azure Data Explorer log aggregation Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Design, build, and maintain services with millions of users, operating in multiple global regions. Collaborate with product, design, and engineering to deliver a delightful experience. Continually seek deeper insights into the performance and scalability of our systems. Experiment, A/B test key hypothesis to make data driven decisions. Improve service reliability, performance and latency. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 7+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Strong understanding of modern web tech stack e.g. TypeScript, React, Redux, Webpack, Jest. Deep expertise in web markup including CSS3, HTML5. Strong troubleshooting and performance tuning skills. Holistic understanding of client technology including front-end, API, networking, and the browser itself. Other Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Broad experience across multiple FE technologies. Good understanding of best practices of building cross browser and device independent interfaces. Expertise improving performance (FMP, TTI, bundle size, etc). #VivaEngage Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Viva Engage connects people through communities, bringing leaders and employees together to share knowledge, clarify priorities, and build relationships. Viva Engage (formerly Yammer) is the premier tool to create multi-directional dialogue between tens of millions of employees worldwide every month. Engage team members are at the forefront of driving AI applications and Copilot adoption to make communication and information sharing easy and authentic. Our work supports top challenges for our customers, including digital safety, trusted security standards, and deep analytics to help our customers maximize reach, reduce inefficiencies, and create a thriving organizational culture. We would love to have you join the team driving innovation, connection, and community for our valued global customers. #VivaEngage Our engineers develop the services that power all our experiences. Viva Engage has a plethora of interesting engineering challenges - like supporting large-scale conversations and communities with hundreds of thousands of participants. We deploy new code every day to our tens of millions of users and are constantly innovating to improve the system and deliver a delightful experience. Our backend stack: Linux on Azure GraphQL API gateway Postgres, CosmosDB, Redis, RabbitMQ Java and Ruby on Rails services, deployed as docker containers Mesos and Kubernetes container orchestration Observability: Grafana metrics, Azure Data Explorer log aggregation Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Design, build, and maintain services with millions of users, operating in multiple global regions. Collaborate with product, design, and engineering to deliver a delightful experience. Continually seek deeper insights into the performance and scalability of our systems. Experiment, A/B test key hypothesis to make data driven decisions. Improve service reliability, performance and latency. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 7+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Strong understanding of modern web tech stack e.g. TypeScript, React, Redux, Webpack, Jest. Deep expertise in web markup including CSS3, HTML5. Strong troubleshooting and performance tuning skills. Holistic understanding of client technology including front-end, API, networking, and the browser itself. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Broad experience across multiple FE technologies. Good understanding of best practices of building cross browser and device independent interfaces. Expertise improving performance (FMP, TTI, bundle size, etc). #VivaEngage Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Senior Software Engineer - Frontend Hyderabad, Telangana, India Date posted Jul 02, 2025 Job number 1839549 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Software Engineering Discipline Software Engineering Employment type Full-Time Overview Viva Engage connects people through communities, bringing leaders and employees together to share knowledge, clarify priorities, and build relationships. Viva Engage (formerly Yammer) is the premier tool to create multi-directional dialogue between tens of millions of employees worldwide every month. Engage team members are at the forefront of driving AI applications and Copilot adoption to make communication and information sharing easy and authentic. Our work supports top challenges for our customers, including digital safety, trusted security standards, and deep analytics to help our customers maximize reach, reduce inefficiencies, and create a thriving organizational culture. We would love to have you join the team driving innovation, connection, and community for our valued global customers. #VivaEngage Our engineers develop the services that power all our experiences. Viva Engage has a plethora of interesting engineering challenges - like supporting large-scale conversations and communities with hundreds of thousands of participants. We deploy new code every day to our tens of millions of users and are constantly innovating to improve the system and deliver a delightful experience. Our backend stack: Linux on Azure GraphQL API gateway Postgres, CosmosDB, Redis, RabbitMQ Java and Ruby on Rails services, deployed as docker containers Mesos and Kubernetes container orchestration Observability: Grafana metrics, Azure Data Explorer log aggregation Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 7+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Strong understanding of modern web tech stack e.g. TypeScript, React, Redux, Webpack, Jest. Deep expertise in web markup including CSS3, HTML5. Strong troubleshooting and performance tuning skills. Holistic understanding of client technology including front-end, API, networking, and the browser itself. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Broad experience across multiple FE technologies. Good understanding of best practices of building cross browser and device independent interfaces. Expertise improving performance (FMP, TTI, bundle size, etc). #VivaEngage Responsibilities Design, build, and maintain services with millions of users, operating in multiple global regions. Collaborate with product, design, and engineering to deliver a delightful experience. Continually seek deeper insights into the performance and scalability of our systems. Experiment, A/B test key hypothesis to make data driven decisions. Improve service reliability, performance and latency. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

In this role, you will manage a team for one of the Solution Areas and bring thought leadership in customer engagement. Candidate will also be responsible for quality delivery and delivery project KPI tracking and adhering, manage Nokia's Internal Stake holder engagements with solution capabilities from multiple sources and technologies, build understanding and preference for Nokia products and solutions by influencing regional team decisions and strategic direction, demonstrate significant operational as well as commercial knowledge of clients' business and uses this to build credibility as well as identify sales opportunities, define new & innovative delivery model and package integrated solutions not only limited to Nokia Net's portfolio Leads training, development. You have: Bachelor's or master's degree in computer science, Software Engineering, or a related field. 12+ years of experience in Packet Core Projects Knowledge or experience of Packet Core EquipmentMME, S/PGW, AMF, SMF, UPF Knowledge or experience of Nokia Packet Core equipmentcMM, cMG, NRD Understanding of Technical Notes, Protocol Specs, Method of Procedure It would be nice if you also had: Linux knowledge is an advantage Basic understanding ofProject Management skill is an advantage Work in several technology areas with intermediate to advanced skill level or with one technology area at an advanced skill level. Create implementation plan and technical infrastructure documents. Work according to the Systems Integration (SI) delivery process, create test strategy and test cases. Contribute to gather customer requirements, analysis, feature specification and requirement feasibility study, contribute to migration procedures. Contribute to knowledge documentation in various tools like Sharepoint, ShareInside, Yammer, ShareNet, discussion forums. Work autonomously and effectively in a mixed environment and uses best practices and knowledge of internal or external business issues to improve products or services. Use advanced analytical skills to solve complex problems or problems that do not have routine solutions and takes a new perspective. May lead projects with manageable risks and resource requirements or small teams, handles day-to-day staff management issues, including resource management and allocation of work.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The Talent Team sits within our Core Business Services (CBS) function, providing crucial support to EY’s 400,000 employee strong workforce. The team is involved in every stage on the employment cycle; from attracting talent to supporting them on their career journey. Our primary focus is to create an extraordinary place for individuals to create their future and have a challenging and rewarding career however long they choose to stay with us. We do this by collaborating with the business in leveraging our talent, building out an engagement culture, challenging ourselves and focusing on innovation. You can discover where you want to go and seek out the experiences, learnings, skills and relationships that will shape your career and beyond and be inspired by great leaders so you can lead and inspire others throughout your career journey. The opportunity Sitting within the Talent Business Management Office, this dynamic position plays a pivotal role in the management and optimization of our internal Talent SharePoint sites, ensuring they deliver an exceptional user experience for over 400,000 EY users. You will be at the forefront of maintaining high-quality content and seamless access, driving user satisfaction and engagement. Additionally, this role involves crafting and executing communications to the Talent Executive through a variety of internal channels. Your Key Responsibilities Essential Functions of the Job: The Talent Content & Channels Senior Analyst works closely with Talent functional stakeholders to facilitate the collection, creation and management of creative and inspiring internal content and SharePoint sites. Maintain access control to various channels including SharePoint access control lists, group mailing lists, Viva Engage, Shared mailboxes, etc. Where required, work as an SMR to contribute to Talent projects that have content or communications implications, support the project team in managing downstream implications and impacts of new or changes to existing services. Manage content within several our internal systems such as: SharePoint, SuccessFactors, Unily, and Adobe Experience Manager. Monitor site utilization and adoption through metrics analysis and make recommendations for improvement based on those findings. Identify relevant content for internal SharePoint sites and communications. Work with regional stakeholders where applicable to resolve queries, as well as understand deviations and local practices that will impact global sites and incorporate this insight into deliverables. Manage site development projects working with functional stakeholders and SharePoint site developers. Support content governance structure ensuring ease of navigation and up to date linkage of pages within our systems. Working closely with Talent functions and BMC, support the development and implementation of a range of communication plans and identify appropriate delivery channels including, but not limited to the EY Intranet, Daily News, SailPoint OneAccess, webcasts, shared mailboxes, newsletters and video platforms. Due to global nature of the role; travel and willingness to work alternative hours will be required. Due to global nature of the role; English language skills - excellent written and verbal communication will be required. Analytical/Decision Making Responsibilities: Provide expertise and knowledge in how the Talent function operates. Understand the Talent operating model, especially the organization, people and operations. Review data to interpret performance of content Talent provides to EY and the communications we provide to the Talent Executive. For allocated processes support and implement decisions for defining, delivering and continuously improving the process. Share market insights and review findings with key stakeholders/networks influencing change as required. Work with the Knowledge Content and Channels Lead and other stakeholders to define, capture and sign off requirements for content requests and/or changes to global sites. Supervision Responsibilities: Collaborate with extended teams to ensure effective execution of our content and communication strategy implementation. Work closely with the teams across Business Management Office and wider Talent Functions for implementation of content and communication solutions that support business and functional delivery. Effectiveness in building trust, respect, and cooperation among teams. Work closely with Brand Marketing & Communications and Knowledge management teams to ensure effective enablement of Talent communications and content across all channels. Independently maintain and leverage (when appropriate) an internal network, including effective partnerships with senior stakeholders, across EY practices/departments that will enable personal effectiveness in the position. As the part of the Knowledge content and channels team, proactively participate in meetings, collaborate with core and extended teams to ensure effective execution of Talent agenda and priorities. Skills And Attributes For Success To qualify for the role you must have Proficient in English at native level; and the ability to convey complex concepts and deliver ideal messaging. Excellent verbal and written communication skills, and experience creating employee communication collateral and content. Knowledge and understanding of EY firm communications channels including EY Intranet, Daily News, SailPoint OneAccess, webcasts, shared mailboxes, newsletters and video platforms. Proactive consulting skills that drive business impact; able to interpret process / service delivery and adoption requirements and, where prioritized, co-create the most relevant & pragmatic approach. Strong proficiency in SharePoint, with the ability to create out of the box modern SharePoint sites, basic pages and manage content, metadata, lists, libraries, etc. Strong Microsoft platform knowledge and skills; MS Teams, Yammer, etc. Strong research and analytical skills to track and interpret data for trending directions and identify potential future options and improvements. Strong attention to detail, exhibiting proactive attitude towards achieving high quality, innovative deliverables within stipulated timelines, while managing competing priorities. Ability to participate effectively in virtual teams and networks across diverse and dispersed geographies. Respected ability to cope with ambiguity; to drive change and performance outcomes in a complex and agile environment. Strong teaming skills; collaborate effectively across talent ecosystem, within the Talent Executive team, other CBS functions and the firm at-large. Ideally, you’ll also have Proactive consulting skills that drive business impact; able to interpret process / service delivery and adoption requirements and, where prioritized, co-create the most relevant & pragmatic approach. Strong teaming skills; collaborate effectively across talent ecosystem, within the Talent function and the firm at-large. Strong communication skills for sharing thought leadership across EY. Strong organizational skills and attention to detail - the ability to operate within time frames. Strong research skills to track and interpret trending directions and external market perspectives. Ability to cope with ambiguity; to drive change and performance outcomes in a complex and agile environment. What We Look For Proven experience of managing websites in a global setting. Knowledge and understanding of EY firm communications and content channels. Creativity and out-of-the-box thinking in finding new ways of doing things. Demonstrable experience of collaborating with Talent colleagues to understand needs/requirements. Experience of collaborating with global dispersed teams to enhance services, processes, and standards. Demonstrable experience of working in fast-paced, ambiguous, stressful environments to deliver required results. Demonstrable experience of anticipating issues and challenges and proactively working to navigate challenges. Experience of conducting internal and external research and analysis, providing best practices and insights to drive improvements. Educated to degree level. Higher professional or master’s qualification is preferred, not required. Active membership in related professional bodies or industry groups is preferred, not required. What We Offer At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Job Title - Change Communication - Associate Manager - T&O- (S&C GN) Management Level:8- Associate Manager Location:Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai Must have skills:Change Communication Good to have skills:Internal communication OR External communication OR Corporate communication Experience:Minimum 7 to 10 year(s) of experience is required post Masters/PG Educational Qualification:Masters Degree or Post Graduate Diploma in Advertising/Public Relations/Mass Communications from reputed institutes in India Fulltime Job Summary : Aligned to the strategic priorities of our clients, we are committed to activating human potential to drive enterprise transformation across industries. At Capability Network, we help clients navigate disruption, accelerate growth, and create value while staying agile in an ever-changing business environment. As a part of our high-impact Talent & Organization / human potential team, you will help drive the following . Roles & Responsibilities: Although no two days at Accenture are the same, as a Change Communications Associate Manager in our T&O practice, a typical day might include: Discovering stakeholders challenges & expectations and define and execute a Communications strategy and plan to support business transformational change programs, in line with the Change approach and strategy. Conducting stakeholder engagement sessions across various levels in the client organization to gain buy-in and explain transformation benefits Co-creating solutions and conducting stakeholder meetings for comms need analysis Creating and implementing robust communications strategies that prepare an organization to put new business processes into practice Assisting clients in developing their change communications capability and becoming more agile businesses Planning and executing end-to-end Communication Campaigns involving strategic design, content writing, creative media development and communications measurement Strategizing and supporting Change Branding and Communications interventions for different stakeholder segments using multiple communication channels and platforms Leveraging social and digital technologies in change management and communications - Developing and executing social and digital communication strategies, managing employee communities, curating content and narratives to engage diverse stakeholder groups Guiding and working closely with a team of Graphic Designers to develop engaging communications for different media platforms Applying and implementing Communications Analytics in day-to-day project work measurement of campaigns using digital tools, apps etc. Coaching and mentoring junior team members to develop next gen comms thought leadership assets etc. Innovating and contributing to thought leadership in new areas like Social Listening, Cyber Security, Intelligent Automation etc. Leading or contributing to practice-building efforts such as recruiting, training and capability development Supporting a team of Solution Architects from various markets to help identify the right solution for comms for clients, within larger transformation opportunities Working across a dynamic, international team where English is the common language Collaborating with the best and brightest minds in the industry Includes some travel for client projects etc. Professional & Technical Skills: MBA (Optional/Good to have) Masters Degree or Post Graduate Diploma in Advertising/Public Relations/Mass Communications from reputed institutes in India. 7 to 10 years of relevant communications experience in Internal Communications/Marketing Communications/Digital Communications/Corporate Communications/Public Relations/change management-related communications programs for leading global organizations. Experience of working in Global consulting firms in client facing comms and strategy roles Ability to effectively manage senior stakeholders/clients in a multi-cultural and global environment Experience of working in planning and executing complex communication interventions in a multicultural global environment:Change Comms Strategy & Initiatives, Engagement, Culture, Leadership Communication, Corporate Rebranding etc. Should understand planning, executing and measuring social and digital media campaigns for internal (Yammer, JIVE, Salesforce etc.) and external (Facebook, Twitter, YouTube, Instagram) platforms Should have worked closely with a team of Graphic Designers to create media/creatives for print, web, social and digital platforms Ability to understand the business of any given enterprise and articulate the business value of recommendations/plans/strategies Experience of working on ERP implementations, enterprise wide technology transformations, cloud-based implementations, Intelligent Automation implementations, Shared Service setups and Cyber Security education and awareness programs will be a bonus. Foreign language capabilities (e.g. Arabic, Japanese, French) will be an added advantage Additional Information: Excellent communication skills with strong written and verbal English. Strategic mindset Experience in internal/external communications with some exposure to Change/Transformation communications is a plus Experience of Social and Digital communications Natural leader; easily establishes relationships with clients and colleagues Team Player; enjoys the intellectual stimulation of collaborating with colleagues around the world Determined; appreciates a challenge and overcoming obstacles to achieve results Digitally savvy; continuous learner A transparent career path A supportive culture that is serious about training, coaching and continuous learning A global network where only state-of-the-art tools and technologies will do A bighearted environment with opportunities to give back to our local communities About Our Company | AccentureQualification Experience:Minimum 7 to 10 year(s) of experience is required post Masters/PG Educational Qualification:Masters Degree or Post Graduate Diploma in

Job Title - Change Communications - Analyst - T&O- (S&C GN) Management Level: 11 - Analyst Location: Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai Must have skills: Change Communication Good to have skills: Internal communication OR External communication OR Corporate communication Experience: Minimum 2-4 year(s) of experience is required post masters/PG Educational Qualification: Master’s Degree or Post Graduate Diploma in Advertising/Public Relations/Mass Communications from reputed institutes in India Fulltime Job Summary: Aligned to the strategic priorities of our clients, we are committed to activating human potential to drive enterprise transformation across industries. At Capability Network, we help clients navigate disruption, accelerate growth, and create value while staying agile in an ever-changing business environment. As a part of our high-impact Talent & Organization / human potential team, you will help drive the following . Roles & Responsibilities: Although no two days at Accenture are the same, as a Change Communications Analyst in our T&O practice , a typical day might include: Discovering stakeholders’ challenges & expectations, and leading or supporting Leads to execute the Communications strategy and plan to support business transformational change programs Executing end-to-end Communication Campaigns involving strategic design, content writing, creative media development and communications measurement Providing support in conducting stakeholder engagement sessions across various levels in the client organization to gain buy-in and explain transformation benefits Supporting Change Branding and Communications interventions for different stakeholder segments using multiple communication channels and platforms Leveraging social and digital technologies in change management and communications - Executing social and digital communication strategies, managing employee communities, curating content and narratives to engage diverse stakeholder groups Ensuring smooth transition to new ways of working through effective change comms interventions Working closely with a team of Graphic Designers to develop engaging communications for different media platforms Implementing Communications Analytics in day-to-day project work – measurement of campaigns using digital tools, apps etc. Innovating and contributing to thought leadership in new areas like Social Listening, Cyber Security, Intelligent Automation etc. Contributing to practice-building efforts such as team engagement, quality assurance, capability development etc. Working across a dynamic, international team where English is the common language Collaborating with the best and brightest minds in the industry Includes some travel for client projects etc. Professional & Technical Skills: MBA (Optional /Good to have) Master’s Degree or Post Graduate Diploma in Advertising/Public Relations/Mass Communications from reputed institutes in India. 2 to 4 years of relevant communications experience in Internal Communications/Marketing Communications/Digital Communications/Corporate Communications/Public Relations/change management-related communications programs for leading global organizations. Experience of working in Global consulting firms in client facing comms roles (Good to have) Experience of working in executing communication interventions in a multicultural global environment ex: Change Initiatives, Engagement, Culture, Campus Branding, Leadership Communication, Corporate Rebranding etc. Should understand planning, executing, and measuring social and digital media campaigns for internal (Yammer, JIVE, Salesforce etc.) and external (Facebook, Twitter, YouTube, Instagram) platforms Should have worked closely with a team of Graphic Designers to create media/creatives for print, web, social and digital platforms Ability to understand the business of any given enterprise and articulate the business value of recommendations/plans/strategies Experience of working on ERP implementations, enterprise wide technology transformations, cloud-based implementations, Intelligent Automation implementations, Shared Service setups and Cyber Security education and awareness programs will be a bonus. Ability to effectively manage stakeholders in a multi-cultural and global environment Foreign language capabilities (e.g. Arabic, Japanese, French) will be an added advantage. Additional Information: Excellent communication skills with strong written and verbal English. Strategic mindset Experience in internal/external communications with some exposure to Change/Transformation communications is a plus Experience of Social and Digital communications Natural leader; easily establishes relationships with clients and colleagues Team Player; enjoys the intellectual stimulation of collaborating with colleagues around the world Determined; appreciates a challenge and overcoming obstacles to achieve results Digitally savvy; continuous learner A transparent career path A supportive culture that is serious about training, coaching and continuous learning A global network where only state-of-the-art tools and technologies will do A bighearted environment with opportunities to give back to our local communities About Our Company | Accenture Experience: Minimum 2-4 year(s) of experience is required post masters/PG Educational Qualification: Master’s Degree or Post Graduate Diploma in Advertising/Public Relations/Mass Communications from reputed institutes in India Fulltime

Job Description He/She will be part of the Corporate Communications team and will be responsible for supporting the development and execution of various communication initiatives. These efforts will aim to enhance engagement among current and prospective Danfoss India employees and stakeholders, thereby strengthening their understanding and perception of the Danfoss brand. Job Responsibilities Responsibilities of this position include, but are not limited to, the following. Create and adapt content for internal channels and social/digital media platforms Contribute ideas and support the planning and execution of communication campaigns and employee engagement initiatives Ensure adherence to Danfoss’ corporate branding and communication guidelines to maintain consistency in tone, language, and visuals across all platforms Collaborate with internal stakeholders to identify and source success stories, achievements, and initiatives to be featured across communication mediums Liaise with internal stakeholders to understand communication needs and translate briefs into creative outputs Develop innovative ideas for campaigns, contests, and platform specific content Prepare weekly and monthly reports analyzing the performance of digital media initiatives Monitor engagement metrics, identify trends, and suggest improvements to enhance the reach and effectiveness of communication initiatives. Background & Skills The ideal candidate possesses these skills. Strong verbal and creative writing skills in English are essential Ability to tailor content for different platforms such as intranet, LinkedIn, Yammer, newsletters, and other digital media University-level degree (UG/PG) in Mass Communication, Communicative English, Journalism, or related fields with a strong emphasis on media writing is preferred Degrees in English Literature, Visual Communication, or similar disciplines are also considered 1–2 years of experience in a communications related role, including internships or freelance projects in content creation or digital media, is desirable Passion for corporate communications, with a creative approach to storytelling and a drive to explore innovative communication strategies Positive attitude with excellent interpersonal skills, a collaborative mindset, and the ability to work effectively across teams and hierarchies Flexibility, eagerness to learn, and a proactive approach to taking on new challenges. Strong organizational, planning, and time management skills with the ability to manage multiple tasks and meet deadlines. Danfoss – Engineering Tomorrow At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. Following our founder’s mindset “action speaks louder than words”, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.

Req ID: 328138 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a IT Application Operations Service Analyst to join our team in Bengaluru, Karnātaka (IN-KA), India (IN). Mandatory Skills Required: Microsoft Technologies: L2 Operations experience, ITIL, Service now Service Now: ITSM, CSM, Reporting & Dashboards Monitoring & Observability Tools: Azure Alerting Optional: Databricks, DataIKU Familiarity with DevOps Pipelines Incident management according to defined service levels Resolving incidents within Service Desk assignment group with the help of the knowledge base Qualify and enhancing incident description and document activities in MR ServiceNow Inform users about the ticket status Ticket processing according to the status model Dispatching to other assignment teams Monitoring all open and unassigned incidents within BDAP Coordinating joint activities and cooperating with other 2nd/3rd level support groups inside and outside the own service organization Documenting solutions in the knowledge base (Knowledge Management or in FAQs on AnalyticsNet) Monitor SLA status or close breaches Handle IT Security or mayor incidents, if necessary, by initializing BDAP Internal Critical and Security Incident Team Alert processing according to defined service levels Processing of IT Security alerts according to knowledge articles Processing of Operational alerts according to knowledge articles Handling of Azure Service Health information Define knowledge articles for new types of alerts Service Request management Prequalify, approve and document activities in the MR ServiceNow notes Tracking the Request workflow Perform compliant firewall requests and changes on behalf of users (De- and whitelisting) Creation of new Service Requests (templates) for the Digi-Ops Service Catalog and maintenance of existing ones Prioritize ticket handling within full Digi-Ops team and define ticket priority based on defined standards Request Changes or Service Requests for Digi-Ops team Manage firewall requests for DO team (De- and whitelisting) and keep PIP_Whitelisting_Status overview up to date Track status, clarify questions, push the workflow and actively report back to team Present changes / service requests in CABs (change advisory boards) User Communication Distribution in official media channels (AnalyticsNet, Yammer, by mail to the target groups, MS Teams channel) Maintain AnalyticsNet Provide FAQs, Known Errors and update existing ones Post important announcements Post maintenance windows and downtimes Check for completeness of relevant information (FAQs, user guides, etc.) Knowledge management Update knowledge base / wiki articles & documents Pick up new topics document accordingly and train new Service Desk team members accordingly Manage DO knowledge base in MR ServiceNow Manage keywords (meta data) within knowledge base Read user guides and other AnalyticsNet content, proactively check for completeness, share Knowledge in team Event support Support events within the Data Analytics community in a self-coordinated way (e.g. technical preparation of wide-range training activities, Datathon support, etc.) About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Service Desk Technology Intake Specialist The Intake Lead supports readiness requirements to design and deliver support solutions which provide for successful business outcomes. The role is primarily focused on new technologies and services being implemented by Service Delivery through the Transition and Deployment Management process. The role drives the coordination of new release strategy and deployment activities across various teams to assure appropriate knowledge transfer and training for operational readiness and the Early Life Support (ELS) team to agree and execute appropriate implementation strategies to maintain production stability. An Intake Lead needs to add value to the project through consultation on support requirements, lead times as well as promotion of best practices, procedures and policies. Where necessary, identifies and allocates required resources, coordinating their activities seamlessly to ensure operational readiness on behalf of L1 Operations teams. Your Key Roles & Responsibilities: Analyze support requirements in order to design and deliver support solutions which provide for successful business outcomes. Using data and analytics tools to forecast customer and support impact for new projects Clarifying scope of support required and knowledge transfer strategy. Clarifying timelines, impacted population and accurately tracking to ensure any changes are communicated to stakeholders. Provide consultation to project teams towards efficient and effective support models which maximize customer satisfaction, leveraging industry best practices such as PMI, ITIL and Six Sigma. Provide project management and change management capability on behalf of the L1 organization. Identify L1 resources required to support successful delivery and develop a resource plan Tracking the overall progress of L1 activities. Clarify scope and manage conflicting priorities. Provide clear, concise and regular communications to update Global Service Desk stakeholders on project requirements, status of deliverables and risks or challenges Ensure Operational Readiness for Global Service Desk (L1) teams to support new products and services. Skills And Attributes For Success The role requires a degree of analytical skills to understand or define the relevance of processing metrics such as Key Performance Indicators (KPIs), Critical Success Factors (CSF’s) and others to analyze or guide discussions on success and effectiveness of complex IT process implementations as well as to review processes against PMI, ITIL or internal processing standards to direct appropriate reporting and other actions to review or effect change. The role needs to drive the priority and time management of their own efforts to support assigned activities and communicate results and findings to end users and management as necessary. Possess the skills to manage multiple initiatives and work streams with minimal supervision. Excellent administration skills. Effective questioning to break down complex matters into core issues, formulate appropriate ideas and materials. Possesses analytical and problem-solving abilities to effectively analyze complex and conflicting issues in system and process development initiatives, deliver on multiple and shifting priorities and develop appropriate solutions that are operationally feasible in supporting DST and L1 objectives and delivering services to customers. Possesses a strong working knowledge of Information Technology Infrastructure Library (ITIL) to recognize appropriate reporting features and functions in various IT Service processes. Looks to progress levels of certification as required or to suggest alternatives to standards as appropriate. Possesses a strong knowledge of collaboration tools designed for sharing knowledge and information such as Service Management Knowledge System, SharePoint and Yammer (Viva Engage). Demonstrated capabilities to plan as well as assist others in the creation, monitoring and execution of project plans. Adheres to the aligned DST project management framework in execution of same. Possesses a basic knowledge of vendor management core functions to recognize operational impact of service and business management initiatives and to manage vendor support for development of same. Maintains a continuous knowledge of the assigned businesses’ end-to-end processes and operating environment to support proper recognition of issues aligned to EY Technology goals and objectives and to support improvement opportunities. To qualify for the role, you must have Education: Bachelor’s or master’s degree in related discipline, or equivalent work experience or equivalent job experience. Experience: Minimum 3- 5 years’ experience. Strong project management, team development, strategic planning Additional requirements: Ability to work effectively with clients and other management personnel across multiple geographies and to bring multi-disciplinary teams together Ability to lead projects, understand & integrate cultural differences/motives in order to manage cross-cultural/cross border teams Excellent English language skills (written and verbal) Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change Ability to deal efficiently with escalations and difficult situations/people under pressure Ability to thrive in a global organization is essential, balancing the needs of the customer against business initiatives and goals Ability to develop and build relationships and demonstrate confidence as you collaborate with colleagues across the firm to drive coordinated efforts Experience of working credibly with senior stakeholders Adapts personal communication style to the style of others, develops rapport and stays calm under pressure or when escalating issues using advanced oral and written English communication skills Strong understanding of software development lifecycle and project management methodologies Able to exhibit a progression of increasingly complex analytics and ability to successfully lead and deliver complex IT projects during the period IT Service Management methodologies Certification (ITIL Foundation or higher) EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Service Desk Technology Intake Specialist The Intake Lead supports readiness requirements to design and deliver support solutions which provide for successful business outcomes. The role is primarily focused on new technologies and services being implemented by Service Delivery through the Transition and Deployment Management process. The role drives the coordination of new release strategy and deployment activities across various teams to assure appropriate knowledge transfer and training for operational readiness and the Early Life Support (ELS) team to agree and execute appropriate implementation strategies to maintain production stability. An Intake Lead needs to add value to the project through consultation on support requirements, lead times as well as promotion of best practices, procedures and policies. Where necessary, identifies and allocates required resources, coordinating their activities seamlessly to ensure operational readiness on behalf of L1 Operations teams. Your Key Roles & Responsibilities: Analyze support requirements in order to design and deliver support solutions which provide for successful business outcomes. Using data and analytics tools to forecast customer and support impact for new projects Clarifying scope of support required and knowledge transfer strategy. Clarifying timelines, impacted population and accurately tracking to ensure any changes are communicated to stakeholders. Provide consultation to project teams towards efficient and effective support models which maximize customer satisfaction, leveraging industry best practices such as PMI, ITIL and Six Sigma. Provide project management and change management capability on behalf of the L1 organization. Identify L1 resources required to support successful delivery and develop a resource plan Tracking the overall progress of L1 activities. Clarify scope and manage conflicting priorities. Provide clear, concise and regular communications to update Global Service Desk stakeholders on project requirements, status of deliverables and risks or challenges Ensure Operational Readiness for Global Service Desk (L1) teams to support new products and services. Skills And Attributes For Success The role requires a degree of analytical skills to understand or define the relevance of processing metrics such as Key Performance Indicators (KPIs), Critical Success Factors (CSF’s) and others to analyze or guide discussions on success and effectiveness of complex IT process implementations as well as to review processes against PMI, ITIL or internal processing standards to direct appropriate reporting and other actions to review or effect change. The role needs to drive the priority and time management of their own efforts to support assigned activities and communicate results and findings to end users and management as necessary. Possess the skills to manage multiple initiatives and work streams with minimal supervision. Excellent administration skills. Effective questioning to break down complex matters into core issues, formulate appropriate ideas and materials. Possesses analytical and problem-solving abilities to effectively analyze complex and conflicting issues in system and process development initiatives, deliver on multiple and shifting priorities and develop appropriate solutions that are operationally feasible in supporting DST and L1 objectives and delivering services to customers. Possesses a strong working knowledge of Information Technology Infrastructure Library (ITIL) to recognize appropriate reporting features and functions in various IT Service processes. Looks to progress levels of certification as required or to suggest alternatives to standards as appropriate. Possesses a strong knowledge of collaboration tools designed for sharing knowledge and information such as Service Management Knowledge System, SharePoint and Yammer (Viva Engage). Demonstrated capabilities to plan as well as assist others in the creation, monitoring and execution of project plans. Adheres to the aligned DST project management framework in execution of same. Possesses a basic knowledge of vendor management core functions to recognize operational impact of service and business management initiatives and to manage vendor support for development of same. Maintains a continuous knowledge of the assigned businesses’ end-to-end processes and operating environment to support proper recognition of issues aligned to EY Technology goals and objectives and to support improvement opportunities. To qualify for the role, you must have Education: Bachelor’s or master’s degree in related discipline, or equivalent work experience or equivalent job experience. Experience: Minimum 3- 5 years’ experience. Strong project management, team development, strategic planning Additional requirements: Ability to work effectively with clients and other management personnel across multiple geographies and to bring multi-disciplinary teams together Ability to lead projects, understand & integrate cultural differences/motives in order to manage cross-cultural/cross border teams Excellent English language skills (written and verbal) Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change Ability to deal efficiently with escalations and difficult situations/people under pressure Ability to thrive in a global organization is essential, balancing the needs of the customer against business initiatives and goals Ability to develop and build relationships and demonstrate confidence as you collaborate with colleagues across the firm to drive coordinated efforts Experience of working credibly with senior stakeholders Adapts personal communication style to the style of others, develops rapport and stays calm under pressure or when escalating issues using advanced oral and written English communication skills Strong understanding of software development lifecycle and project management methodologies Able to exhibit a progression of increasingly complex analytics and ability to successfully lead and deliver complex IT projects during the period IT Service Management methodologies Certification (ITIL Foundation or higher) EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Service Desk Technology Intake Specialist The Intake Lead supports readiness requirements to design and deliver support solutions which provide for successful business outcomes. The role is primarily focused on new technologies and services being implemented by Service Delivery through the Transition and Deployment Management process. The role drives the coordination of new release strategy and deployment activities across various teams to assure appropriate knowledge transfer and training for operational readiness and the Early Life Support (ELS) team to agree and execute appropriate implementation strategies to maintain production stability. An Intake Lead needs to add value to the project through consultation on support requirements, lead times as well as promotion of best practices, procedures and policies. Where necessary, identifies and allocates required resources, coordinating their activities seamlessly to ensure operational readiness on behalf of L1 Operations teams. Your Key Roles & Responsibilities: Analyze support requirements in order to design and deliver support solutions which provide for successful business outcomes. Using data and analytics tools to forecast customer and support impact for new projects Clarifying scope of support required and knowledge transfer strategy. Clarifying timelines, impacted population and accurately tracking to ensure any changes are communicated to stakeholders. Provide consultation to project teams towards efficient and effective support models which maximize customer satisfaction, leveraging industry best practices such as PMI, ITIL and Six Sigma. Provide project management and change management capability on behalf of the L1 organization. Identify L1 resources required to support successful delivery and develop a resource plan Tracking the overall progress of L1 activities. Clarify scope and manage conflicting priorities. Provide clear, concise and regular communications to update Global Service Desk stakeholders on project requirements, status of deliverables and risks or challenges Ensure Operational Readiness for Global Service Desk (L1) teams to support new products and services. Skills And Attributes For Success The role requires a degree of analytical skills to understand or define the relevance of processing metrics such as Key Performance Indicators (KPIs), Critical Success Factors (CSF’s) and others to analyze or guide discussions on success and effectiveness of complex IT process implementations as well as to review processes against PMI, ITIL or internal processing standards to direct appropriate reporting and other actions to review or effect change. The role needs to drive the priority and time management of their own efforts to support assigned activities and communicate results and findings to end users and management as necessary. Possess the skills to manage multiple initiatives and work streams with minimal supervision. Excellent administration skills. Effective questioning to break down complex matters into core issues, formulate appropriate ideas and materials. Possesses analytical and problem-solving abilities to effectively analyze complex and conflicting issues in system and process development initiatives, deliver on multiple and shifting priorities and develop appropriate solutions that are operationally feasible in supporting DST and L1 objectives and delivering services to customers. Possesses a strong working knowledge of Information Technology Infrastructure Library (ITIL) to recognize appropriate reporting features and functions in various IT Service processes. Looks to progress levels of certification as required or to suggest alternatives to standards as appropriate. Possesses a strong knowledge of collaboration tools designed for sharing knowledge and information such as Service Management Knowledge System, SharePoint and Yammer (Viva Engage). Demonstrated capabilities to plan as well as assist others in the creation, monitoring and execution of project plans. Adheres to the aligned DST project management framework in execution of same. Possesses a basic knowledge of vendor management core functions to recognize operational impact of service and business management initiatives and to manage vendor support for development of same. Maintains a continuous knowledge of the assigned businesses’ end-to-end processes and operating environment to support proper recognition of issues aligned to EY Technology goals and objectives and to support improvement opportunities. To qualify for the role, you must have Education: Bachelor’s or master’s degree in related discipline, or equivalent work experience or equivalent job experience. Experience: Minimum 3- 5 years’ experience. Strong project management, team development, strategic planning Additional requirements: Ability to work effectively with clients and other management personnel across multiple geographies and to bring multi-disciplinary teams together Ability to lead projects, understand & integrate cultural differences/motives in order to manage cross-cultural/cross border teams Excellent English language skills (written and verbal) Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change Ability to deal efficiently with escalations and difficult situations/people under pressure Ability to thrive in a global organization is essential, balancing the needs of the customer against business initiatives and goals Ability to develop and build relationships and demonstrate confidence as you collaborate with colleagues across the firm to drive coordinated efforts Experience of working credibly with senior stakeholders Adapts personal communication style to the style of others, develops rapport and stays calm under pressure or when escalating issues using advanced oral and written English communication skills Strong understanding of software development lifecycle and project management methodologies Able to exhibit a progression of increasingly complex analytics and ability to successfully lead and deliver complex IT projects during the period IT Service Management methodologies Certification (ITIL Foundation or higher) EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

Viva Engage connects people through communities, bringing leaders and employees together to share knowledge, clarify priorities, and build relationships. Viva Engage (formerly Yammer) is the premier tool to create multi-directional dialogue between tens of millions of employees worldwide every month. Engage team members are at the forefront of driving AI applications and Copilot adoption to make communication and information sharing easy and authentic. Our work supports top challenges for our customers, including digital safety, trusted security standards, and deep analytics to help our customers maximize reach, reduce inefficiencies, and create a thriving organizational culture. We would love to have you join the team driving innovation, connection, and community for our valued global customers. #VivaEngage As a backend platform team, our engineers develop the core services that power all Viva Engage experiences. You will collaborate with feature teams to evolve platform capabilities to meet user needs reliably, securely, and ready to scale with our growth. Viva Engage has a plethora of interesting engineering challenges - like supporting large-scale conversations and communities with hundreds of thousands of participants. We deploy new code every day to our tens of millions of users and are constantly innovating to improve the system and deliver a delightful experience. Our stack: Linux on Azure GraphQL API gateway Postgres, CosmosDB, Redis, RabbitMQ Java and Ruby on Rails services, deployed as docker containers Mesos and Kubernetes container orchestration Observability: Grafana metrics, Azure Data Explorer log aggregation React.js. Redux, Relay Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities As a Principal Engineering Manager, you must have a proven track record leading and managing a team of engineers spanning all aspects of software engineering life cycle and a history of delivering highly available products and services with quality and on schedule. We need someone who is hands-on, detail-oriented, and obsessed with delivering world-class experiences that are performant and built for massive scale in a 24/7 world. The day-to-day responsibilities include a blend of technical, hands-on leadership with strong people management and partnership skills. Responsibilities Include Build, develop, grow and lead a team of high-performing engineers. Scale the Engage platform to achieve projected growth and innovate on features to grow usage and meet user needs. Partner with other Engineering teams, Product, Data Science stakeholders within and beyond our organization to drive strategic decisions and execution excellence, leading to great business impact. Provide oversight, accountability, and leadership for technical architecture and decisions. Oversee timely delivery of high quality solutions to meeting customer needs and product strategy. Foster a culture that drives engineering excellence, guiding and motivating the team to constantly improve reliability, performance, security, stability, component reuse, and overall architecture of our web-based surfaces and the underlying tech-stack. Embody our culture and values. Qualifications Required Qualifications: Bachelor's Degree in Computer Science, or related technical discipline AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. 5+ years of people management experience. Solid track record of hiring, managing and coaching high performing engineering teams. Experience building and shipping production grade products, timely and with high quality. Preferred Qualifications Solid proficiency in programming languages such as Java, C#, C++, JavaScript. Experience with Azure cloud offerings such as Azure Postgres, Azure Cosmos DB etc.. Excellent communication skills and the ability to effectively collaborate with cross-functional teams, stakeholders, and leadership. Strong problem-solving skills, attention to detail, and a passion for delivering innovative and high-quality software. Analytical skills with systematic and structured approach to software design and a passion for building highly scalable, highly reliable services and E2E scenarios. Ability to communicate technical details clearly and drive complex projects to completion across organizational boundaries. Experience owning 24x7 cloud services available 99.9% or better. #vivaengage Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

Job Description Job Title - Change Communication - Associate Manager - T&O- (S&C GN) Management Level: 8- Associate Manager Location: Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai Must have skills: Change Communication Good to have skills: Internal communication OR External communication OR Corporate communication Experience: Minimum 7 to 10 year(s) of experience is required post Masters/PG Educational Qualification: Master’s Degree or Post Graduate Diploma in Advertising/Public Relations/Mass Communications from reputed institutes in India Fulltime Job Summary: Aligned to the strategic priorities of our clients, we are committed to activating human potential to drive enterprise transformation across industries. At Capability Network, we help clients navigate disruption, accelerate growth, and create value while staying agile in an ever-changing business environment. As a part of our high-impact Talent & Organization / human potential team, you will help drive the following . Roles & Responsibilities: Although no two days at Accenture are the same, as a Change Communications Associate Manager in our T&O practice, a typical day might include: Discovering stakeholders’ challenges & expectations and define and execute a Communications strategy and plan to support business transformational change programs, in line with the Change approach and strategy. Conducting stakeholder engagement sessions across various levels in the client organization to gain buy-in and explain transformation benefits Co-creating solutions and conducting stakeholder meetings for comms need analysis Creating and implementing robust communications strategies that prepare an organization to put new business processes into practice Assisting clients in developing their change communications capability and becoming more agile businesses Planning and executing end-to-end Communication Campaigns involving strategic design, content writing, creative media development and communications measurement Strategizing and supporting Change Branding and Communications interventions for different stakeholder segments using multiple communication channels and platforms Leveraging social and digital technologies in change management and communications - Developing and executing social and digital communication strategies, managing employee communities, curating content and narratives to engage diverse stakeholder groups Guiding and working closely with a team of Graphic Designers to develop engaging communications for different media platforms Applying and implementing Communications Analytics in day-to-day project work – measurement of campaigns using digital tools, apps etc. Coaching and mentoring junior team members to develop next gen comms thought leadership assets etc. Innovating and contributing to thought leadership in new areas like Social Listening, Cyber Security, Intelligent Automation etc. Leading or contributing to practice-building efforts such as recruiting, training and capability development Supporting a team of Solution Architects from various markets to help identify the right solution for comms for clients, within larger transformation opportunities Working across a dynamic, international team where English is the common language Collaborating with the best and brightest minds in the industry Includes some travel for client projects etc. Professional & Technical Skills: MBA (Optional/Good to have) Master’s Degree or Post Graduate Diploma in Advertising/Public Relations/Mass Communications from reputed institutes in India. 7 to 10 years of relevant communications experience in Internal Communications/Marketing Communications/Digital Communications/Corporate Communications/Public Relations/change management-related communications programs for leading global organizations. Experience of working in Global consulting firms in client facing comms and strategy roles Ability to effectively manage senior stakeholders/clients in a multi-cultural and global environment Experience of working in planning and executing complex communication interventions in a multicultural global environment: Change Comms Strategy & Initiatives, Engagement, Culture, Leadership Communication, Corporate Rebranding etc. Should understand planning, executing and measuring social and digital media campaigns for internal (Yammer, JIVE, Salesforce etc.) and external (Facebook, Twitter, YouTube, Instagram) platforms Should have worked closely with a team of Graphic Designers to create media/creatives for print, web, social and digital platforms Ability to understand the business of any given enterprise and articulate the business value of recommendations/plans/strategies Experience of working on ERP implementations, enterprise wide technology transformations, cloud-based implementations, Intelligent Automation implementations, Shared Service setups and Cyber Security education and awareness programs will be a bonus. Foreign language capabilities (e.g. Arabic, Japanese, French) will be an added advantage Additional Information: Excellent communication skills with strong written and verbal English. Strategic mindset Experience in internal/external communications with some exposure to Change/Transformation communications is a plus Experience of Social and Digital communications Natural leader; easily establishes relationships with clients and colleagues Team Player; enjoys the intellectual stimulation of collaborating with colleagues around the world Determined; appreciates a challenge and overcoming obstacles to achieve results Digitally savvy; continuous learner A transparent career path A supportive culture that is serious about training, coaching and continuous learning A global network where only state-of-the-art tools and technologies will do A bighearted environment with opportunities to give back to our local communities About Our Company | Accenture Experience: Minimum 7 to 10 year(s) of experience is required post Masters/PG Educational Qualification: Master’s Degree or Post Graduate Diploma in Show more Show less

Viva Engage connects people through communities, bringing leaders and employees together to share knowledge, clarify priorities, and build relationships. Viva Engage (formerly Yammer) is the premier tool to create multi-directional dialogue between tens of millions of employees worldwide every month. Engage team members are at the forefront of driving AI applications and Copilot adoption to make communication and information sharing easy and authentic. Our work supports top challenges for our customers, including digital safety, trusted security standards, and deep analytics to help our customers maximize reach, reduce inefficiencies, and create a thriving organizational culture. We would love to have you join the team driving innovation, connection, and community for our valued global customers. Our engineers develop the services that power all our experiences. Viva Engage has a plethora of interesting engineering challenges - like supporting large-scale conversations and communities with hundreds of thousands of participants. We deploy new code every day to our tens of millions of users and are constantly innovating to improve the system and deliver a delightful experience. Our Stack Linux on Azure GraphQL API gateway Postgres, CosmosDB, Redis, RabbitMQ Java and Ruby on Rails services, deployed as docker containers Mesos and Kubernetes container orchestration Observability: Grafana metrics, Azure Data Explorer log aggregation React.js. Redux, Relay Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Lead the design and development of major services with tens of millions of users, operating in multiple global regions. Mentor and train other engineers in software best practices and design techniques. Help build and maintain a strong engineering culture. Provide strategic direction for the evolution of the Viva Engage technology stack, building alignment with other senior technical leaders. Collaborate with product, design, and engineering to deliver a delightful experience. Continually seek deeper insights into the performance and scalability of our systems. Experiment, A/B test key hypothesis to make data driven decisions. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 10+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Proficient coding in languages such as C, C++, C#, Java, Ruby. Experience building large scale, resilient distributed systems. Possess efficient, tenacious debugging skills using logs and metrics. Other Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications Bachelor's Degree in Computer Science or related technical field AND 10+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. #VivaEngage Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

Requirements Elicitation, Understanding, Analysis, & Management Understand the project's Vision and requirements, and contribute to the creation of the supplemental requirements, building the low-level technical specifications for a particular platform and/or service solution. Project Planning, Tracking, & Reporting Estimate the tasks and resources required to design, create (build), and test the code for assigned module(s). Provide inputs in creating the detailed schedule for the project. Support the team in project planning activities, in evaluating risks, and shuffle priorities based on unresolved issues. During development and testing, ensure that assigned parts of the project/modules are on track with respect to schedules and quality. Note scope changes within the assigned modules and work with the team to shuffle priorities accordingly. Communicate regularly with the team about development changes, scheduling, and status. Participate in project review meetings. Tracking and reporting progress for assigned modules Design: Create a detailed (LLD) design for the assigned piece(s) with possible alternate solutions. Ensure that LLD design meets business requirements. Submit the LLD design for review. Fix the detailed (LLD) design for the assigned piece(s) for the comments received from team. Development & Support Build the code of high-priority and complex systems according to the functional specifications, detailed design, maintainability, and coding and efficiency standards. Use code management processes and tools to avoid versioning problems. Ensure that the code does not affect the functioning of any external or internal systems. Perform peer reviews of code to ensure it meets coding and efficiency standards. Act as the primary reviewer to review the application code created by software engineers to ensure compliance to defined standards. Recommend changes to the code as required. Testing & Debugging Attend the Test Design walkthroughs to help verify that the plans and conditions will test all functions and features effectively. Perform impact analysis for issues assigned to self and software engineers. Actively assist with project- and code-level problem solving, such as suggesting paths to explore when testing engineers or software engineers encounter a debugging problem, and escalate urgent issues. Documentation Review technical documentation for the code for accuracy, completeness, and usability. Document and maintain the reviews conducted and the unit test results. Process Management Adhere to the project and support processes. Adhere to best practices and comply with approved policies, procedures, and methodologies, such as the SDLC cycle for different project sizes. Shows responsibility for corporate funds, materials and resources. Ensure adherence to SDLC and audits requirements. Adhere to best practices and comply with approved policies, procedures, and methodologies. Position Summary As a Lead Collaboration Engineer at Guardian Life Insurance, you will be responsible for designing, building, testing, deploying, and supporting Microsoft 365 collaboration capabilities for 16,000 users globally. You are Excellent problem solver Strong collaborator with team members and other teams Strong communicator, documenter, and presenter Strong project ownership and execution skills, ensuring timely and quality delivery. Continuous self-learner, subject matter expert for Microsoft 365 You have Bachelor’s degree in computer science, Information Technology, or significant relevant experience 5+ years of experience, preferably in a large financial services enterprise Expert-level experience with Microsoft 365: Administration, Outlook/Exchange Online/Exchange Server, Teams, SharePoint Online/OneDrive, Power Automate, Viva Engage (Yammer), Stream, PowerShell scripting, advanced troubleshooting diagnostics, Copilot, Word, Excel, PowerPoint, OneNote, Visio, Project, Whiteboard, To Do, Planner, Lists, Viva Insights, Power Apps, Loop, Azure. Intermediate-level experience with Proofpoint E-mail Protection or a similar e-mail security service – Administration, Routing, Allow/Block List, Encryption, DLP, Send Securely, Secure Portal, SPF/DKIM/DMARC, delivery troubleshooting, incident response. Knowledge of other complimentary collaboration applications are desired: Zoom, BitTitan MigrationWiz, or ShareGate. Strong knowledge of IT Service Management and ITIL, preferably using Service Now – Incidents, Tasks, Problems, Knowledge, CMDB, Reporting, Dashboards. Proven ability to manage support and request tickets within SLAs, and drive Microsoft support cases to closure. Knowledge of Project Management using waterfall and agile frameworks. Proven ability to complete projects reliably and with quality. Knowledge of Networking and Security - DNS, Active Directory, Entra ID (Azure AD) including conditional access policies, certificates, firewalls, proxies, cloud access security brokers (CASB), single sign on (SSO), multi-factor authentication (MFA), data loss prevention (DLP) and identity and access management (IAM). Knowledge of Endpoints, Servers, and Cloud – Devices, operating systems, browsers, Intune, System Center, Nexthink, Amazon AWS, Azure. Microsoft certifications are desired, preferably MS-900, MS-700, MS-721, MS-102 You will Deliver excellent support for Collaboration capabilities to achieve service level agreements. Participation in the team on-call support rotation is required. Design, build, test, and deploy new Collaboration capabilities to achieve strategic goals and key deliverables reliably and with quality. Current goals are focused on Copilot, and Service Improvements. Reporting Relationships As our Collaboration Engineer, you will administratively report to our Delivery Manager/ Head of IT who reports to our Head of Infrastructure IT; and functionally to the Head of Collaboration Technology. Location: This position can be based in any of the following locations: Gurgaon For internal use only: R000106866

Principal Software Engineer Hyderabad, Telangana, India Date posted Jun 16, 2025 Job number 1830216 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Software Engineering Discipline Software Engineering Employment type Full-Time Overview Viva Engage connects people through communities, bringing leaders and employees together to share knowledge, clarify priorities, and build relationships. Viva Engage (formerly Yammer) is the premier tool to create multi-directional dialogue between tens of millions of employees worldwide every month. Engage team members are at the forefront of driving AI applications and Copilot adoption to make communication and information sharing easy and authentic. Our work supports top challenges for our customers, including digital safety, trusted security standards, and deep analytics to help our customers maximize reach, reduce inefficiencies, and create a thriving organizational culture. We would love to have you join the team driving innovation, connection, and community for our valued global customers. Our engineers develop the services that power all our experiences. Viva Engage has a plethora of interesting engineering challenges - like supporting large-scale conversations and communities with hundreds of thousands of participants. We deploy new code every day to our tens of millions of users and are constantly innovating to improve the system and deliver a delightful experience. Our stack: Linux on Azure GraphQL API gateway Postgres, CosmosDB, Redis, RabbitMQ Java and Ruby on Rails services, deployed as docker containers Mesos and Kubernetes container orchestration Observability: Grafana metrics, Azure Data Explorer log aggregation React.js. Redux, Relay Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 10+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Proficient coding in languages such as C, C++, C#, Java, Ruby. Experience building large scale, resilient distributed systems. Possess efficient, tenacious debugging skills using logs and metrics. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: Bachelor's Degree in Computer Science or related technical field AND 10+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. #VivaEngage Responsibilities Lead the design and development of major services with tens of millions of users, operating in multiple global regions. Mentor and train other engineers in software best practices and design techniques. Help build and maintain a strong engineering culture. Provide strategic direction for the evolution of the Viva Engage technology stack, building alignment with other senior technical leaders. Collaborate with product, design, and engineering to deliver a delightful experience. Continually seek deeper insights into the performance and scalability of our systems. Experiment, A/B test key hypothesis to make data driven decisions. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

About ETS ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide. Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide. Job Summary We are seeking an exceptionally skilled and experienced Microsoft 365 Collaboration Engineer to join our team. The ideal candidate will be a collaborative individual responsible for implementing and managing solutions within the Microsoft 365 suite. This role necessitates comprehensive knowledge of Entra ID, Microsoft 365 collaboration tools, including Teams, SharePoint Online, Exchange Online, OneDrive, and Power Platform tools, along with strong problem-solving abilities and communication skills. Furthermore, we require candidates who have previously worked on modern conference room setups with MTR as well as third-party collaboration tools. Key Responsibilities Engineer and Implement collaboration solutions using Microsoft 365 tools to support business requirements. Manage and maintain Microsoft 365 collaboration services, including Teams, SharePoint Online, Exchange Online, OneDrive, Power Tools and EntraID. Configure cross-tenant synchronization and manage multiple tenants effectively. Require a very good knowledge of Entra Identity and Exchange Identity. Provide technical support and troubleshooting for Microsoft 365 collaboration-related issues. Collaborate with cross-functional teams to ensure seamless integration of Microsoft 365 collaboration services. Develop and maintain documentation for Microsoft 365 collaboration configurations and procedures. Stay up to date with the latest Microsoft 365 collaboration features and updates. Conduct training sessions and workshops for end-users on Microsoft 365 collaboration tools and best practices. Ensure compliance with security policies and procedures related to Microsoft 365 collaboration services. Support modern conference room setups and technologies. Able to host Teams webinars and town hall meetings. Possess knowledge and understanding of digital signage. Implement Microsoft 365 governance, including managing SharePoint sites (modern, Teams, communication), retention policies, and Graph API knowledge. Utilize Microsoft Azure for various cloud-based solutions and integrations. Qualifications Bachelor's degree in computer science, Information Technology, or a related field. Minimum of 4+ years of experience in managing and implementing Microsoft 365 collaboration solutions. Strong knowledge of Microsoft 365 collaboration tools, including Teams, SharePoint Online, OneDrive, and Yammer. Working knowledge of managing multiple tenants and configuring cross-tenant synchronization. Experience with PowerShell scripting, Power Apps and automation. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Experience with modern conference room support, hosting Teams webinars and townhall meetings, and digital signage. Knowledge of Microsoft 365 governance, including managing SharePoint sites (modern, teams, communication), retention policies, and Graph API. Proficiency in Microsoft Power Platform tools. Experience with Microsoft Azure. Deep knowledge of Entra Identity and Exchange Identity. ETS is mission driven and action oriented We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning. We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth! As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you! ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity. Show more Show less

Location/s: Mumbai Relocation supported: Within country; Not supported, but internal applications are welcome Roles & Responsibilities We are seeking a Learning & Development Specialist to join our North America team. A passionate individual who thrives on creating meaningful learning experiences that uplift people, strengthen teams, and drive positive change. This is your opportunity to be part of a collaborative, caring, and forward-thinking environment where your contributions matter and your growth is celebrated. Responsibilities Working in tandem with the wider North America learning and development team and maintaining open lines of communication, the L&D Specialist will be responsible for: Coordinating the set-up of training sessions in our learning management system (SAP/Connected Learning) Acting in the Producer’s role of learning sessions in Teams Posting pre-approved announcements and other L&D communications through Compass (our intranet), Teams, Yammer, and email Participating in process improvement discussions Inviting, tracking and ensuring attendance of learning experiences Performing miscellaneous administrative tasks and ad hoc assignments as required Monitoring completion of applicable eLearning courses Facilitate a schedule of learning events across each year of the programme Evaluate informal and formal training feedback to revise and maintain training Maintaining required communications related to learning initiatives and maintaining a comprehensive SharePoint site Provide timely and informative reports regarding training completion, budget spend, feedback, Connected conversations and ROI Candidate Specification We’re looking for someone who is not only capable but also deeply committed to people development: Bachelor’s degree in human resources. business administration or relatable discipline Previous experience in Learning & development function in an administrative role Exceptional communication skills in English – spoken and written Demonstrate creativity, initiative, adaptability and diversity awareness. Fast learner with an outgoing personality Capable of building a network within the company Excellent communication and personality Working hours must be flexible to ensure collaboration with North America which includes accommodating eastern time (EST or EDT) and pacific time (PST or PDT). Development requirements: To demonstrate progressive proficiency and ability to deliver and facilitate training Develop one’s own knowledge of evaluation of training methodology Research industry best practice approaches for innovations in learning If you’re passionate about learning, driven by purpose, and eager to grow in a supportive and inclusive environment, we’d love to hear from you. At Mott MacDonald, your story is just beginning—and together, we’ll build a better future. We Can Offer (subject To Company’s Policy) Agile and safe working environment Competitive annual leave and sick leaves Group incentive scheme Group term life insurance, Workmen’s compensation and Group medical insurance coverage Short and Long-term Global employment opportunities Global collaboration and knowledge sharing Digital Innovation and Transformation Equality, diversity and inclusion We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team and personal commitments. We embrace agility, flexibility and trust. Location(s): Mumbai, MH, IN Contract Type: Permanent Work Pattern: Full Time Market: Various Discipline: Human resources and talent acquisition Job Ref: 9129 Recruiter Contact: Supriya Yadavalli Show more Show less

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Title: SM Application Portfolio and Configuration Management Process Analyst Job Summary: The Application Portfolio and Configuration Management Process Analyst is responsible for performing configuration management activities including tracking compliance, resolving data discrepancies within APM (Application Portfolio Management) and CMDB (Configuration Management Database) and other data repository tools, completing defined tasks with regard to creation of configuration plans, project intake, documentation updates and audit activities. Additionally, the role helps ensure that the mechanics of the processes are monitored, followed as specified and that the organization is in compliance with it. The role also assists Process Owners by providing reporting and analysis of process operations with a goal toward improving efficiencies and costs. The role will also assist with completion of routine work requests associated with the processes and identification of the areas for improvements. Essential Functions of the Job: Define, implement, communicate Application Portfolio and Configuration Management process Gather and process a data to identify process performance areas and measurements Identify process gaps, propose corrective actions and remediation plans, address defects to appropriate teams for resolution Propose and develop solutions based on the business requirements of different users in the enterprise Identify areas for continuous process improvement and help develop strategies to enhance the process based on customer feedback and requirements Assist with designing workflows and process strategies to improve overall business performance Preparation and publishment of a regular data audit reports to APM, CMDB stakeholders with quality rules and KPIs Assist with defining business requirements Contribute to product management, propose tool enhancements and developments based on business requirements, support testing Work collaboratively with external teams/ individuals to get data issues addressed and resolved Application Portfolio and Configuration process documentation maintenance, review and updates Use own experience to drive process initiatives following industry best practices and tools Analytical/Decision Making Responsibilities: Monitors/analyzes configuration data and compliance activities to identify trends, discover anomalies, and ensure proper management of the Application Portfolio and Configuration Management process Demonstrates analytical and systematic approach to problem solving Empowered to liaise with other functions in IT Services to establish quality improvement in managed processes Ability to clearly and accurately document tasks Demonstrates the ability to follow documented steps within the procedure documentation Encouraged to question management in the suitability of tasks assigned, when direct conflict between those tasks and other tasks/goals show potential conflict. Demonstrates an understanding of urgency, timelines, and questions items delegated to them not fully understood at the time of delegation Determines when to escalate to management as opposed to following scripted procedures, depending on the seriousness of the anomaly Knowledge and Skills Requirements: Demonstrates a fundamental knowledge of Application Portfolio and Configuration Management process principles and how it interacts with other processes/ services in the enterprise Good knowledge and understanding of APM, CMDB with a practical application Proven experience on working with data repository, data reconciliation, clean-ups, deep dive analysis Understanding of ServiceNow APM, CMDB data model, discovery tools, integrated data feeds etc Well-rounded knowledge of ITIL Service Lifecycles and Service Management Processes (like Change, Incident, Problem) Basic knowledge of IT Operations, Applications, Systems and Infrastructure Ability to work autonomously as well as within a team environment where necessary Demonstrate practical knowledge and professional capabilities to introduce best practices for IT Service Management systems and consequently improve the organization’s IT processes and services, effectiveness and overall performance. A strong working knowledge of Microsoft Office products including Excel, Visio and PowerPoint as well as knowledge sharing tools such as SharePoint, Yammer Microsoft Teams to manage activities and discussions. Fluent English language skills (verbal and written) Experience working in a global environment and virtual teams across the enterprise Strong analytical skills, problem solving and communication Supervision Responsibilities: Works under direct supervision but is expected to work autonomously; specific instructions are usually provided, and work is reviewed at frequent milestones; determines when problems should be escalated to a higher level; there is an expectation that this individual will also be able to work under own initiative to achieve agreed goals; there are no direct reports to this role. Assigned staff may be remote based and/or in a work from home setting that will require distance management skills across locations, cultures and time zones. Job Requirements: Education: Graduated a College/University in related technology field (Computer, Engineering, Science subjects etc). Experience: Demonstrated 5-8 years’ experience in a Configuration Management role within IT Service Management or equivalent job experience. ServiceNow platform and products – practical usage highly recommended. Certification Requirements: ITIL best practices with V3/V4 certifications, Microsoft Office products, data analytics tools, Agile etc EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Show more Show less

Hiring Manager: Team lead – Projects Location: Hyderabad, India Job type: Permanent, Full time About The Job Our Team: Our Hubs are a crucial part of innovatively improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As part of Medical Innovation – MedDev team, we are seeking a Project Manager to oversee and ensure timely delivery of all project milestones in collaboration with other internal teams. This role will be pivotal in coordinating efforts to meet deliverable timelines, particularly focusing on MedDev operating model and MedDev Digital Capabilities within the Specialty Care Therapeutic area. Main Responsibilities Operation Manages and monitor the day-to-day operation of office administrative tasks for the Medical Innovation team; ensures smooth workflow and efficiency related to administration. Schedules and maintains regular meetings for MedDev team, taking care of the calendars of the team and corresponding with other assistants. Collaborate with MedDev team to develop, coordinate, and implement detailed project plans. Ensure all project deliverables are met within the specified timelines. Monitor project progress and adjust as necessary to meet deadlines and program objectives. Facilitate communication between the MedDev team and other internal teams to ensure alignment and clarity on project goals and timelines. Support the development and execution of MedDev and MedDev digital capabilities. Coordinate workshops and logistics for internal meetings (hotel, activity venue, meals, travel details, etc.). Manage bookings and facilitate of all types of meetings including booking of meeting venues and ordering catering for large meetings. Organize international and domestic travel arrangements and administration as required including expense reimbursements in Concur. Manage suppliers in ordering resources and services including initiating POs and overseeing the delivery. Manage event coordination and ensure seamless coordination with stakeholders. Manage e-mail distribution lists and business system access administration (req submission, follow up) as per functional inquiries. Spearhead and maintain the MedDev SharePoint site, ensuring up-to-date content accessibility for internal stakeholders. Effectively collaborate with cross functional teams to update content and liaise with strategy and operations leads for alignment, supporting effective cross-functional communication and resource management. Regularly track and monitor project status, organize timelines, plan project milestones, set reminders, measure project’s progress, share status and success. Prepare for meetings, develop presentations, manage multiple deadlines, and maintain oversight of critical details. Drive project governance meetings with various stakeholders, vendors, logistics and digital team etc. and execute effective coordination to track and monitor the progress of the projects Being a strong point of contact on Zoom/telephone to ensure all queries and issues are dealt with or escalated as appropriate. Support contract management with the establishment of contract with internal and external vendors. Key Skills Proven experience in project management, particularly in medical transformation and new product planning. Engaging presence, proactive thinking with excellent communication skills. Strong organizational and time-management skills. Ability to work effectively with external agencies and internal cross-functional teams. Familiarity with Specialty Care Therapeutic areas and the North American market. Proficiency in using project management tools and software. Effective communication and interpersonal skills. About You Proactive personality with minimum 10 years of experience Proven ability to work effectively in a team-oriented environment. Demonstrated organizational skills and ability to prioritize. Strong project management skills and sound understanding of medical science. Previous experience in a managing medical and digital projects within a fast-paced business. Proficient at providing calendar support. Eloquent at communication through social media networks such as, Yammer and Linkedin Proven ability to meet deadlines and make best use of limited resources. Strong team player who is self-motivated and able to multi-task under pressure. Job type: Permanent, Full time Education: College graduate (advantage: manager assistant, secretary qualification) Languages: Business fluent in English, both written and spoken. Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability, gender identity or Veteran status. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! null Show more Show less