works manager

Job Title: Works In-charge Public Transport Operations

Department: Maintenance

Location: Depot / Workshop

Reports To: General Manager / Maintenance In-charge / Depot Manager

Job Purpose:

To manage and oversee the entire maintenance and repair operations of the fleet (Ashok Leyland and/or JBM buses), ensuring optimal performance, compliance with statutory norms, minimal downtime, and cost-effective operations for both CNG and Diesel vehicles.

Key Responsibilities:

1. Fleet Maintenance & Repairs

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Plan, schedule, and monitor preventive and corrective maintenance of CNG/Diesel buses.

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Supervise workshop activities, ensuring timely repairs and minimal vehicle off-road (VOR) time.

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Maintain records of vehicle health, breakdown trends, fuel efficiency, and performance parameters.

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Ensure compliance with OEM guidelines and maintenance schedules for Ashok Leyland and JBM buses.

2. Staff & Workshop Management

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Supervise and manage maintenance team including supervisors, mechanics, electricians, fitters, etc.

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Allocate tasks, monitor productivity, and ensure technical competency of the workforce.

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Conduct skill enhancement and safety training for workshop staff.

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Promote a safe, clean, and efficient work environment in line with depot/workshop SOPs.

3. Breakdown & Emergency Response

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• Lead quick response to vehicle breakdowns; analyze root cause and implement preventive measures.

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• Liaise with OEM service teams (Ashok Leyland/JBM) for technical support as required.

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• Maintain emergency tool kits and mobile breakdown support readiness.

4. Inventory & Spare Parts Management

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• Coordinate with the Store Department for availability of critical spares and consumables.

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• Approve indenting and ensure optimum stock levels to avoid maintenance delays.

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• Monitor usage patterns to avoid pilferage and unnecessary expenditure.

5. Compliance & Documentation

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• Ensure compliance with CMVR, AIS standards, and state transport authority requirements.

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• Maintain updated service history, pollution, insurance, and permit records for fleet.

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• Conduct internal audits of vehicle condition and workshop procedures.

6. Vendor & AMC Coordination

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• Supervise AMC contractors or third-party service providers, ensuring SLA adherence.

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• Evaluate vendor performance and recommend empanelment or discontinuation.

7. Cost Control & Reporting

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• Monitor fuel, lubricant, and spare consumption; identify abnormal trends.

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• Prepare and submit reports on fleet availability, breakdowns, MTTR (Mean Time to Repair), and expenditure.

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• Implement cost-saving measures without compromising on service quality.

Qualifications & Experience:

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• Diploma / B.E. / B. Tech in Automobile / Mechanical Engineering.

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• 812 years of experience in maintenance of commercial vehicles, especially buses.

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• Experience with Ashok Leyland and/or JBM buses is essential.

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• Hands-on knowledge of CNG and Diesel vehicle maintenance.

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• Familiarity with fleet management systems and diagnostic tools.

Key Skills:

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• Leadership and team management.

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• Technical expertise in bus aggregates (engine, transmission, electrical, suspension, HVAC).

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• Problem-solving and root cause analysis.

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• Strong communication and vendor management skills.

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• Knowledge of safety and statutory compliance.

KPI (Key Performance Indicators):

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• Fleet availability (% uptime)

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• Breakdown frequency and MTTR

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• Maintenance cost per km

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• Compliance scores (fitness, pollution, audits)

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• Staff productivity and skill matrix