Works Manager |Tiruppur

Contact : 8248603617
Job Title: Works Manager – Car showroomLocation: TiruppurExperience: Minimum 8yearsEmployment Type: Full-Time

Key Responsibilities:

• Manage daily operations of the service department, including scheduling, workflow, and productivity.
• Lead and supervise a team of service advisors, technicians, and support staff.
• Ensure timely and high-quality repairs and maintenance of vehicles.
• Monitor and achieve service department targets (revenue, profitability, customer satisfaction).
• Handle customer queries, complaints, and ensure top-notch service experience.
• Maintain inventory of tools, equipment, and spare parts.
• Ensure adherence to OEM standards and company policies.
• Provide training, mentoring, and performance feedback to team members.
• Monitor KPIs such as turnaround time (TAT), repeat jobs, and first-time fix rate.
• Collaborate with the sales and parts departments for smooth inter-departmental coordination.

Key Requirements:

• Bachelor’s degree or diploma in Mechanical/Automobile Engineering or related field.
• Minimum 6 years of experience in automotive service operations, with at least 2 years in a managerial role.
• Strong knowledge of automobile service practices, diagnostics, and workshop management.
• Excellent communication, leadership, and interpersonal skills.
• Familiarity with DMS (Dealer Management System) and service software.
• Ability to manage pressure, resolve conflicts, and drive performance.

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹45,000.00 per month

Work Location: In person