Workplace Services Manager

Project Management & Workplace Transformation

• Lead the planning and execution of building projects, refurbishments, construction, and fit outs.
• Enable agile working environments and standardise meeting room experiences.
• Drive office integration initiatives to support organisational transformation.

2. Travel, Meetings, Events & Fleet Operations

• Manage logistics for branch and central events, including travel, venue selection, and risk assessments.
• Oversee vendor management for car and hotel services.
• Administer online platforms for travel and fleet bookings.

3. Service Delivery & Workplace Operations

• Ensure efficient delivery of facility management, utilities, reception, and security services.
• Oversee health, safety, and environmental programmes.
• Manage catering, vitality initiatives, meeting room operations, and employee perks.
• Coordinate housing, car allocations, and onboarding/offboarding (JML) support.
• Lead CSR activities, government liaison, and internal communication and engagement programmes.
• Stationary management and courier services.

4. Real Estate & Space Management

• Manage company-owned properties and tenant relationships.
• Administer rent, rates, taxes, and optimise space utilisation.

5. Financial & Statutory Control

• Oversee workplace services (WTS) budgets and branch-level indirect costs.
• Manage asset procurement, inventory, and disposal, ensuring audit compliance.
• Handle sourcing, budgeting, and statutory payments.

6. Safety, Health, Environment & Sustainability

• Champion USLP-aligned sustainability initiatives including waste management and energy monitoring.
• Promote zero single-use plastic and lead utility cost-reduction projects.
• Ensure office safety and business continuity planning.

Experience, Qualification and Skills

• Experience

  : Minimum 810 years of experience in workplace services, facilities operations, or corporate real estate, with at least 3 years in a managerial or leadership role.

• Educational Background

  : Bachelor’s degree in Facilities Management, Business Administration, Hospitality, Engineering, or a related field. A master’s degree or professional certification is a plus.

• Skills

  : Excellent communication skills, including written English. Strong work ethic, great attitude, self-starting & proactive mind-set, resilience in the face of pressure, good team player, ability to meet multiple stretching deadlines and attention to detail.