work from home ( married telecaller)

0 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Full Time

Job Description

This is a remote position.

mail:- info@naukripay.com telecaller job involves making and receiving phone calls to interact with customers, aiming to generate sales leads, provide information, and offer support or services. Key duties include making outbound calls to prospects, handling inbound inquiries, explaining product features, maintaining customer records, and meeting call and sales targets. The role requires excellent communication, persuasion, and customer service skills to effectively engage with customers and build a positive relationship with the company. Key Responsibilities Outbound Calling: Contacting potential and existing customers by phone to promote products or services, generate interest, and convert leads into sales. Inbound Calling: Answering incoming calls from customers or prospects to address their inquiries, provide information, and resolve issues. Sales & Lead Generation: Explaining product features and benefits, persuading customers, and identifying opportunities for sales or new business. Customer Interaction: Gathering information from customers, understanding their needs, and documenting their feedback for follow-up actions. Record Keeping: Maintaining accurate logs of customer interactions, updating customer records in a CRM system, and managing sales data. Follow-up: Following up with leads and existing customers to ensure a positive customer experience and to move them through the sales pipeline. Target Achievement: Meeting daily, weekly, or monthly sales quotas and call volume targets set by the company. Required Skills Communication: Excellent verbal communication skills are crucial for clearly conveying information and engaging with customers. Persuasion: The ability to persuade customers to take action, whether it's to make a purchase or schedule an appointment. Customer Service: A strong focus on customer satisfaction and the ability to handle objections and complaints professionally. Record Keeping: Basic computer literacy and the ability to efficiently update customer records and manage calls. Positive Attitude: The ability to handle rejection and maintain a positive and professional attitude during all interactions.

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