WFM Manager/ Sr. Manager

Job Description

Location: Sector 98, Noida (Work from Office) Shift: Rotational (US Hours) Responsibilities:  Manage and optimize workflow processes to enhance productivity and efficiency.  Identify and implement strategies to streamline workflows and reduce bottlenecks.  Ensure smooth and efficient operations by coordinating with different departments.  Develop and implement workflow improvements to enhance productivity and reduce errors.  Monitor project progress, anticipate issues, and resolve them proactively.  Ensure projects meet quality, time, and budget requirements.  Supervise entire projects  Prepare and present reports on workflow status to the management team.  Communicate effectively with stakeholders to ensure alignment and collaboration.  Identify areas for process improvement and implement changes to increase efficiency and productivity.  Collaborate with cross-functional teams to develop strategies to optimize workflow.  Ensure compliance with relevant regulations, policies, and procedures.  Maintain documentation and track progress to ensure adherence to standards.  Problem Solving  Leadership and Team Management Qualifications for Workforce Management:  Bachelor's or Master's Degree: A degree in business administration, operations management, information technology, or a related field is often preferred.  Experience: 16+ years of experience in workflow management, project management, and process optimization is crucial. Think global. Think BIG. Visit us: https://biglanguage.com Linkedin: https://www.linkedin.com/company/big-language-solutions/mycompany/