Welfare Officer

Job Purpose:

To oversee the end-to-end welfare, recruitment, and payroll processes for factory workers, ensuring their well-being, fair compensation, and legal compliance. The Welfare Officer plays a critical role in creating a productive, safe, and legally compliant workplace that meets both organizational goals and workers rights.

Key Responsibilities:

1. Worker Welfare

• Ensure all statutory welfare facilities (canteen, first aid, crche, drinking water, sanitation, and restrooms) are properly maintained.
• Organize regular health heck-ups, safety training, hygiene awareness, and wellness programs for workers.
• Handle worker grievances, mediate disputes, and maintain a positive relationship between workers and management.
• Conduct welfare assessments and ensure continuous improvement of worker satisfaction and conditions.
• Coordinate worker engagement activities such as sports days, cultural events, and motivational workshops.

2. Recruitment of Workers

• Assess workforce needs in coordination with production and HR teams.
• Source and recruit skilled/unskilled workers through employment exchanges, training institutes, and local community networks.
• Conduct interviews, skill assessments (e.g., stitching, finishing), and finalize worker on boarding.
• Organize induction programs covering factory rules, safety, and welfare facilities.

3. Payroll Management

• Process and verify attendance, overtime, and leave records for accurate wage calculation.
• Prepare and disburse monthly payroll in compliance with Minimum Wages Act and other relevant laws.
• Manage statutory deductions and contributions (ESI, EPF) and ensure timely submissions to authorities.
• Distribute wage slips and educate workers on payroll components, deductions, and benefits.
• Maintain payroll records and support labour inspections or audits.

Statutory Compliance

• Ensure adherence to the Factories Act, 1948, Minimum Wages Act, Payment of Wages Act, ESI Act, EPF Act, and other labour laws.
• Maintain and update all statutory registers related to employment, wages, and welfare.
• Coordinate with labour departments and external stakeholders during inspections or audits.

Qualifications & Experience:

• Graduate/Postgraduate in Social Work, HR, Labour Welfare, or a related field. MSW/MBA in HR/IR
• Relevant experience in a garment/textile manufacturing unit handling recruitment, payroll, or worker welfare.
• Knowledge of local labor conditions, laws, and industrial relations.

Key Skills:

• Strong interpersonal and counselling skills.
• Familiarity with payroll software
• Working knowledge of statutory labour compliances.
• Proficient in Hindi and preferably local dialects

Desirable Attributes:

• Empathetic, approachable, and fair.
• Proactive in addressing worker needs and workplace improvements.
• Community outreach or NGO collaboration experience is a plus.