We are hiring For Workforce Planning Manager

Role & responsibilities:

• May create new solutions, leveraging and, where needed, adapting existing methods and procedures
• Primary upward interaction is with direct supervisor
• May interact with peers and/or management levels at a client and/or within Accenture
• Guidance would be provided when determining methods and procedures on new assignments
• Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
• Participates in the action and strategic planning process that establishes annual objectives and goals for an organization
• Work closely with the planning coordinators from client side
• Responsible for delivery on all contracts/SLAs
• Manages internal and external audit with processes and controls.
• Responsible for the development of resources under his/her span
• Work with Client planning coordinator with input on possible resolutions. Provide solutions to escalated issues and updates.
• This position would be responsible for the performance management of all employees reporting directly /indirectly under him/her.
• Serve as a resource for training and reporting of planning efficiencies, account/team/individuals statistical analysis and process improvement.
• Participate in client presentations, client calls, and quarterly business reviews to represent the planning department.
• Review process maps, scorecard and performance management plans to drive a structured approach to managing the team.

What are we looking for?

• Lead a highly engaged team that drives data and insight lead resourcing with a fit to future workforce strategy
• Build and maintain effective client relationships in Planning. Understand their mission, vision and goals, changes, and improvements, and help them achieve these goals.
• Build and maintain effective relationships with Stakeholders for the sites/products that you are responsible for, ensuring constant communication and collaboration. Identify gaps in supply versus demand and manage actions to mitigate ensuring communication with other planning teams and operational stakeholders.
• Share Client objectives with planning teams to identify support opportunities and resolve conflicts.
• Ensure team outputs are compelling, accurate, relevant, and consistent. Enhance performance by improving processes and maximizing resources. Continuously expand industry, commercial, and business knowledge both internally and externally.
• 5-7+ years of experience in end-to-end Workforce management
• Strong sense of personal stake and urgency in day-to-day management.
• Ability to forge positive, objective relationships with Client, Operations and Support teams.
• Adapt, thrive and multitask in a demanding workplace while managing pressure, deadlines and conflicting and shifting priorities.
• Appetite for challenges; driving projects, improvement opportunities, maturity models
• Proficiency in basic arithmetic and statistical concepts and strong logical ability desired with strong mathematical calibration skill.
• Must demonstrate perceptive, thorough and decisive approach to problem solving.
  

Shift timings for this role will be UK Shift.