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Warranty Engineer

Warranty Engineer

Valeo

3 - 6 years

4 - 7 Lacs

chennai

Posted:3 hours ago| Platform:

Apply

Skills Required

red data analysis claims statistical analysis qrqc oem corporate operations sustainable development automotive

Work Mode

Work from Office

Job Type

Full Time

Job Description

Field Early Warning procedure

Detect field claim spikes with FEW triangles, analyze factors, create red flag until 15 th of each month.
Link VIM with Red flag within 48h: with VIM if known issue or VIM FEW to ensure the quick collection of the Right parts.
Monitor the 3MIS claims for each claims categories and confirm efficiency of containment actions.
Maintain customer part number in WINGS to ensure compliance with Valeo product hierarchy.

Field returns analysis

Warranty return sample must be secured, follow the Valeo warranty part analysis procedure, comply with Customer and Valeo Warranty QRQC requirement including respect of timing.

OEM, Dealer and End user interface.

Should able to interface with OEM quality and service team, Dealer and End user to support the warranty concern, and to collect associated detailed field data. Presently logically to customer as required.

Defining the warranty liability with Customer

Technically analyze the warranty part and present the % of Valeo liability on the failure and get the agreement on warranty liability.

Statistical analysis of the customer warranty data and escalate any risk.

Statistical analysis of the raw warranty data from customer and able to make conclusion on the data analysis and escalate any quality and cost risk.

Good Cross-functional team communication.

Customer feedback and field analysis feedback should be communicated to different teams within the organization and able to bring the solution from them applying QRQC methodology.

Job:

Quality - Field operational

Organization:

Site Quality

Schedule:

Full time

Employee Status:

Regular

Job Type:

Permanent contract

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