Warehouse Manager

You will have complete ownership of the store's performance, from managing inventory and overseeing daily operations to leading a team of pickers, packers, and delivery riders. Your primary goal is to ensure lightning-fast delivery times, exceptional order accuracy, and optimal operational efficiency, all while maintaining a safe and motivated work environment.

Key Responsibilities

● End-to-End Operations Management: Oversee all store functions including

inventory receiving (inwarding), quality checks, storage (put-away), order processing

(picking and packing), and dispatch.

● Inventory & Stock Management:

○ Maintain 99%+ inventory accuracy through regular cycle counts and audits.

○ Oversee the entire inbound and outbound stock movement and maintain

corresponding documentation.

● Team Leadership & Management:

○ Recruit, train, and manage a team of store associates (pickers, packers) and

delivery fleet riders.

○ Create rosters, manage shifts, and ensure adherence to company policies.

○ Foster a positive, high-performance culture focused on speed, accuracy, and

safety.

● Performance & KPI Ownership:

○ Track and drive key performance indicators (KPIs) such as Order Processing

Time, Delivery Time, Order Accuracy, Inventory Accuracy, and Customer

Satisfaction (NPS).

○ Analyze performance data to identify bottlenecks and implement process

improvements.

○ Prepare and present regular performance reports to the Area Manager.

● Vendor & Rider Coordination:

○ Manage relationships with local suppliers for timely stock replenishment.

○ Coordinate with the delivery rider fleet to ensure efficient order handoffs and

fast last-mile delivery.

Qualifications & Skills

● Experience: 2-5 years of experience in a supervisory or management role,

preferably in retail, warehousing, logistics, or a similar fast-paced operational

environment. Experience in Q-commerce or e-commerce is a major plus.

● Education:Graduate

● Leadership: Proven ability to lead, train, and motivate a team of 30+ members.

● Problem-Solving: Strong hands-on, "get it done" attitude.

● Data-Driven & Tech-Savvy : Proficiency in MS Excel is required,quickly learn and

adapt to new software

Job Type: Full-time

Pay: ₹45,000.00 - ₹55,000.00 per month

Application Question(s):

• Please share your total years of experience in retail operations.
• Have you managed end-to-end store operations (inwarding, inventory control, picking, packing, dispatch)?
• What is the maximum team size (pickers, packers, riders, or store associates) you have supervised?
• Have you worked in Q-commerce / E-commerce / FMCG warehouse environments before? If yes, please elaborate.
• What KPIs have you been responsible for (e.g., order processing time, delivery time, inventory accuracy, NPS)?

Work Location: In person