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A.P. Moller Maersk logo

Warehouse Manager - Operations

10 - 12 years

4 - 8 Lacs

Gurgaon

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Procurement Warehouse Supply chain management Staffing Customer satisfaction Packaging Inventory control Warehouse management Warehouse operations Inventory

Work Mode

Work from Office

Job Type

Full Time

Job Description

Operations Management: Oversee all warehouse operations, including receiving, storage, order picking, packing, and shipping. Implement and optimize processes to meet daily order fulfillment goals. Inventory Control: Maintain accurate inventory records through regular cycle counts and audits. Collaborate with procurement and sales teams to forecast and manage stock levels. Team Leadership: Supervise, train, and motivate warehouse staff, including pickers, packers, and inventory personnel. Manage shift schedules to ensure adequate staffing for peak times. Technology Utilization: Leverage warehouse management systems (WMS) to track inventory and orders efficiently. Ensure staff is trained on WMS and other relevant technology tools. Customer Experience: Ensure all orders are fulfilled accurately and delivered on time to maintain high customer satisfaction. Address and resolve any order discrepancies or issues promptly. Safety and Compliance: Enforce adherence to safety standards and regulations. Ensure the warehouse complies with local and federal labor and health laws. Reporting and KPIs: Monitor and report key performance indicators (KPIs), such as order accuracy, delivery speed, and inventory turnover. Use data insights to identify areas for improvement. Qualifications: Bachelor s degree in supply chain management, business, or a related field (preferred). Proven experience 10+ years managing a B2C or e-commerce warehouse. Proficiency with WMS and inventory software. Strong leadership and problem-solving skills. Excellent communication and organizational abilities.

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