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Warehouse Executive- After Sales

Warehouse Executive- After Sales

Rentomojo

1 - 4 years

2 - 3 Lacs

bengaluru

Posted:9 hours ago| Platform:

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Skills Required

outbound warehouse executive scheduling logistics operations management monitoring dispatch planning data entry logistics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary:
The Executive is responsible for managing and coordinating daily logistics operations at theHoskote Warehouse. Key responsibilities include vehicle dispatch planning, route optimization, order scheduling, coordination with drivers and third-party partners, handling customer queries, monitoring vehicle movement, and managing in-transit issues. The role also involves ensuring timely pickups and deliveries, minimizing vehicle costs and damages, and collaborating with the warehouse team to resolveorder errors or cancellations.Key Responsibilities:The executive will be responsible for coordinating and managing the logistics operations inparticular locations. The key responsibilities include: Coordinating vehicle dispatch and ensuring timely delivery and pickup Monitoring vehicle movement and tracking Handling customer calls for scheduling orders and addressing queries Planning daily routes for efficient delivery Scheduling and monitoring urgent pickups Controlling vehicle costs Following up and resolving customer escalations via email

Managing vehicle arrangement and maintenance
Training and developing support staff
Controlling in-transit damage Coordinating with the warehouse team to address errors and cancellations Alternative order planning in case of in-transit cancellationCandidate Qualifications:The ideal candidate should possess the following qualifications: Good communication skills in English and Hindi Strong problem-solving abilities Flexibility to work in different shifts Ability to coordinate with third-party business partners, drivers, and customers Excellent knowledge of logistics processes and tools Proficiency in data entry Comfortable with outbound calls Strong decision-making and coordination skills with internal teamsRequired Skills:The ideal candidate should have the following skills: Good communication in English and Local Language (Mandatory) Problem-solving ability Flexibility in working for different shifts Coordination with 3rd party business partners and handling drivers and customer calls Excellent process knowledge/tools

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Warehouse Executive- After Sales