Walkin drive- Virtual Relationship Manager- Classic RM

Hdfc Bank

1 - 3 years

2 - 4 Lacs

Ernakulam

Posted:4 months ago| Platform:

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Skills Required

Customer Relationship Customer Service Telesales Relationship Manager Customer Handling VRM

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & Responsibilities :

To engage regularly with customers as defined by the contact policy and provide a Consistent & Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through the financial products that the Bank has to offer.
To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a "window' to talk to the bank whenever customer needs.
Responsible for meeting the scorecard targets and portfolio benchmarks set and ensuring that all guidelines and regulatory requirements are followed.

So that the RM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the RM also achieves the key performance parameters set

Interview location : Ernakulam

Date Of Interview : 30th Jun 25 &1st July 2025

Timing : 10.30 am to 3.30 pm

Branch Name and Address : HDFC Bank responsibilities: No s 65/2736/A8/A9 5th Floor the terminus adjacent to JLN stadium metro station , kaloor Ernakulam -682017

Contact Person : Ajith Narayanan

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