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Cognizant
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Walk-In For International Voice Process - Bangalore - 24th Sept.

Walk-In For International Voice Process - Bangalore - 24th Sept.

Cognizant

1 - 5 years

2 - 5 Lacs

bangalore rural bengaluru

Posted:21 hours ago| Platform:

Apply

Skills Required

international voice us process good communication and analytical skills ar calling us voice process strong communication skills international calling uk process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Greetings from Cognizant!!

We have an exciting opportunity for the skill

Will be validating the response and proceed it ahead with the applications that are matching our requirements.

Job summary:

Education Qualification:

Interview Date

Interview Location: Manyata Tech Park - Bangalore

Job Summary:

1. To handle inbound and outbound calls from the customers as per the process defined in the Standard Operating procedure (SOP).

2. 3. Required Skills Technical Skills - MS Excel, MS Office, Speaking English

4. Nice to have Techincal Skills and Domain Skills

5.

6. 7. Job Location

8. 9. Notice Period: Immediate to 15days

Apply Here:

Roles & Responsibilities

Make and Answer calls to and from customers/end users based on agreed time frames.
Transfer calls involving next level of service to the appropriate department as per the given guidelines.
Ensure to meet all Statistical Financial and TAT metrics while processing claims
100% Process adherence to transaction processing timelines involving medical management processes.
Adhere to audit compliance (Internal Statutory Audit) of all Healthcare processes as laid out by Cognizant / the client of Cognizant
Ensure process guidelines are followed and met as documented
Set productivity /Quality benchmark
Adhere to shift handover processes
Raise process related issues / concerns on time with process and TLs

Interested candidates can share their updated resume to

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