Walk-In Drive | Associate /SME / Lead | 1st Nov 25 | Hyderabad

HCLTech is Hiring for Associate / Analyst /SME Roles / TL

Interested candidates can walk in for an interview on:

Dates:

Timing:

Walk-In Address:

Contact Persons:

Please carry:

• 2 Updated Resume
• 1 Passport size
• 1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)

Designation

Qualification & Work Experience:

• 1-3 years of experience in digital marketing with a strong focus on Advertisement
• Any Graduate

Perks & Benefits:

• Shift Timings:

  Rotational Shifts

• Working Days:

  5 Days (Work from Office)

• Week Offs:

  Saturday & Sunday Fixed Off

• Cab Facility:

  Both Sides

• Employment Type:

  Full-Time

We're looking for someone who understands the technical complexities of online advertising, and also possesses a passion for helping customers succeed. In this role, you'll be at the forefront of solving most challenging issues, acting as a technical consultant and trusted advisor for Ads customers. Youll leverage your troubleshooting skills to identify root causes, develop troubleshooting tools & solutions, and communicate effectively with diverse audiences. You'll also improve our products and processes by identifying trends and advocating for customer needs. This role offers a unique blend of technical problem-solving, customer interaction, and strategic thinking, giving you the opportunity to truly own the customer experience and drive positive changes in the evolving Ads ecosystem.

Responsibilities:

• Understanding of digital advertising principles.
• Knowledge of ad campaign management and optimization.
• Understanding of basic web editing principles.
• Support: You'll analyze Account information & campaigns and explain it clearly to clients (by phone, email, or chat).
• Account Support: Advertising accounts, ensuring all necessary information is collected and verified. Ensure smooth operational processes and timely completion of client requests.
• This role requires working in shifts, including nights and weekends, to support our clients around the clock.

Qualifications:

• Communication Skills: You need to be able to explain and understand things clearly, both in writing and verbally.
• Flexibility: You'll need to be able to work efficiently in a fast-paced environment and be available to work any shift in a 24/7 schedule.

Designation

Qualification & Work Experience:

• 3+ years of strong experience in AdWords domain.
• Any Graduate (No under Graduation)

We are looking for a detail-oriented and customer-focused individual to provide exceptional support in troubleshooting and resolving a variety of non-technical issues related to billing, account management, and campaign optimization.

Key Responsibilities:

Qualifications:

Looking forward to seeing you there!