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Walk-in 22nd March - Renewal/ Retention Executive | 99acres

1 - 3 years

4 - 5 Lacs

Posted:2 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Objective: As a Relationship Manager, you will be responsible for managing the paid subscriptions of our Owner Clients, who are mostly HNIs. The role involves filtering and finding genuine interested buyers and tenants from the pool of organic and inorganic leads. Walk-in Interview Venue- 3rd Floor, Express Trade Tower 2, Sector 132 Noida Date & Time- 22nd March (Saturday) 11am-4pm Things to carry- Updated Resume Title: Associate Senior Executive Required Educational Qualification: Any Graduate or Postgraduate Desired Experience: 1.5-3 years in client success, renewal & retention responsibilities Job Description: Act as a single point of contact for the paying customers and handle their entire life cycle from welcome call to renewal stage Manage the coordination between the paying client and interested buyers/tenants by arranging conference calls and site visits, if they agree to meet after the call Work closely with internal teams like activation support, graphic design, and back-end operations to ensure smooth customer experience Pre-empt customer issues and proactively resolve them to ensure a seamless buying cycle for the customer Own all escalations and quickly acknowledge, resolve and keep the customer in the buying cycle Required Skills: Minimum of 1 year of experience in a similar role Strong communication and interpersonal skills to manage relationships with high-net-worth individuals Excellent organizational and time management skills Ability to work collaboratively with internal teams and external stakeholders Good analytical and problem-solving skills to pre-empt and resolve customer issues Experience in the real estate industry is preferred but not mandatory

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Business Consulting and Services

Lewes DE

11-50 Employees

917 Jobs

    Key People

  • Hitesh Oberoi

    Managing Director & CEO
  • Vivek Jain

    Chief Financial Officer

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