Waiter/Waitress

As a member of the team at Hyatt Regency Kochi, your role involves ensuring that guests receive the highest level of personalized service at all times. In situations where immediate solutions are not available for guest complaints or problems, it is important to escalate these issues to supervisors and ensure follow-up with guests. Additionally, you will need to stay informed about hotel activities and provide proper handover of pending points for the next shifts" follow-up and action. Your general responsibilities will include maintaining a high standard of grooming and hygiene, as well as fostering a positive rapport and working relationship with colleagues and other departments. It is crucial to provide full support to supervisors and the team, as well as being prepared for any other reasonable duties and responsibilities that may be assigned. Key Responsibilities: - Host and serve all guests, ensuring they have an exceptional dining and drinking experience - Create lasting memories and build relationships with guests - Bring restaurant concepts to life with personal flair and style in guest interactions Qualifications: - Relevant degree or diploma in Hospitality or Tourism management is preferred - Minimum of 2 years of work experience in hotel operations - Strong customer service, communications, and interpersonal skills are essential Joining the team at Hyatt Regency Kochi will provide you with the opportunity to showcase your skills and contribute to creating memorable experiences for our guests.,