Waiter/Waitress

Role Overview: You will be responsible for ensuring the guests receive the highest level of personalized service at all times. Report any guest complaints or problems to your supervisors if an immediate solution cannot be found, and follow up with the guests to ensure their satisfaction. Maintain a high standard of grooming and hygiene, foster good rapport with colleagues and other departments. Be fully supportive of your supervisors and team, and be ready to take on any other reasonable duties and responsibilities that may be assigned to you. Host and serve all guests to ensure they have an exceptional dining and drinking experience, aiming to create lasting memories and build relationships with the guests. Key Responsibilities: - Ensure highest level of personalized service for guests - Report guest complaints or problems to supervisors - Maintain high grooming and hygiene standards - Foster good working relationships with colleagues and other departments - Support supervisors and team - Host and serve guests to provide exceptional dining and drinking experience - Create lasting memories and build relationships with guests Qualifications Required: - Relevant degree or diploma in Hospitality or Tourism management - Minimum of 2 years of work experience in hotel operations - Good customer service, communication, and interpersonal skills Join our team and be a part of creating unforgettable experiences for our guests.,