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VP/AVP - Product & portfolio management

10 - 16 years

50 - 60 Lacs

Goregaon Mumbai (All Areas)

Posted:1 week ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Role & Responsibilities:

This position would include the mentioned set of responsibilities but not limited to:

  • End-to-end management of existing & new Co-branded products
  • Responsible for identifying & managing prospective CBP (cobrand partners)
  • Deliver targeted profitability through efficient design and management of product features, fees and charges
  • Deliver customer engagement metrics including activation, frequency of usage, crosssell of other products and value-added services etc.
  • Responsible for managing complete customer lifecycle.
  • Ensure customer friendly and industry benchmarked acquisition and early engagement process including Application Turn Around Time (TAT), Product Feature Delivery, Customer Service Response Time etc.
  • Ensure compliance with regulatory and industry requirements at all times
  • Managing all stakeholders including Sales, Marketing, Operations, Customer Service, Finance, IT, Risk and Collections
  • Managing relationships with cobrand partners and card schemes viz. Visa, Mastercard and NPCI.

Job specific skills:

Applicants should possess the following attributes:

  • Knowledge and understanding of various systems such as, LOS, CCMS, ACS and API based architecture is preferred.
  • Relevant work experience in Credit Card product & Portfolio management
  • Exposure to Credit Card technology/management software's like Vision Plus, Onboarding service providers.
  • Understanding of Indian Credit Card Industry and Regulations governing it
  • Understanding of Credit Card parameters and their impact on profitability
  • Data and analytics orientation to interpret data and take necessary action
  • Experience of working in cross-functional teams
  • Interpersonal skills required to manage internal and external stakeholders

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