VP/AVP - Product & portfolio management

BOBCARD

10 - 16 years

50 - 60 Lacs

Goregaon Mumbai (All Areas)

Posted:1 week ago| Platform:

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Skills Required

Product Management Credit Cards Cobrand cards Corporate Cards Business Cards Commercial Cards Cards Product Life Cycle Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & Responsibilities:

This position would include the mentioned set of responsibilities but not limited to:

End-to-end management of existing & new Co-branded products
Responsible for identifying & managing prospective CBP (cobrand partners)
Deliver targeted profitability through efficient design and management of product features, fees and charges
Deliver customer engagement metrics including activation, frequency of usage, crosssell of other products and value-added services etc.
Responsible for managing complete customer lifecycle.
Ensure customer friendly and industry benchmarked acquisition and early engagement process including Application Turn Around Time (TAT), Product Feature Delivery, Customer Service Response Time etc.
Ensure compliance with regulatory and industry requirements at all times
Managing all stakeholders including Sales, Marketing, Operations, Customer Service, Finance, IT, Risk and Collections
Managing relationships with cobrand partners and card schemes viz. Visa, Mastercard and NPCI.

Job specific skills:

Applicants should possess the following attributes:

Knowledge and understanding of various systems such as, LOS, CCMS, ACS and API based architecture is preferred.
Relevant work experience in Credit Card product & Portfolio management
Exposure to Credit Card technology/management software's like Vision Plus, Onboarding service providers.
Understanding of Indian Credit Card Industry and Regulations governing it
Understanding of Credit Card parameters and their impact on profitability
Data and analytics orientation to interpret data and take necessary action
Experience of working in cross-functional teams
Interpersonal skills required to manage internal and external stakeholders

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