VP PnC Operations - GO/JC/301/2025

Job Description Title: VP - Property & Casualty Insurance COE - Pune/Mumbai Candidate Expectation and Roles & Responsibilities Strong strategic operations delivery leader , having overall 20+ years of experience, Majority in Property and Casualty Insurance operations across the value chain / product life cycle covering Underwriting, Policy Servicing and Claims Been in senior leadership role having an Overall responsibility for Service Delivery of a portfolio of P&C Insurance customers cutting across multiple geographies Lead the Insurance Delivery Practice and Centre of Excellence (COE), for Insurance Vertical , provide forward outlook of the industry and how the team can be equipped to handle future Lead a large team (typically in excess of 2000 FTE) Creative approach to problem solving with the ability to focus on details while maintaining the big picture view Ability to develop new strategies, objectives and initiatives for running successful operations, experience of developing procedures, service standards for business excellence Preferably external certification in P&C Insurance (CPCU or CII certification) Lead change management and value creation initiatives, ensuring client’s success and enhanced customer experience Meet and exceed customer expectations on Service Delivery including Service Levels, Quality, Process efficiencies and saves and any other Contractual requirement across the spectrum To closely liaise with multiple functions/stakeholders and create ‘Go-to Market’ strategy To grow the Business for Organization’s Insurance and develop offerings with respect to P & C Insurance groom next level leadership to take on higher level responsibilities Skills Required RoleVP PnC Operations Industry TypeITES/BPO/KPO Functional Area Required Education Employment TypeFull Time, Permanent Key Skills INSURANCE DOMAIN PROPERTY AND CASUALTY PROPERTY AND CASUALTY INSURANCE Other Information Job CodeGO/JC/301/2025 Recruiter NameHemalatha Show more Show less