VP - Analytics and Relationship Mngt Lead

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HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

Vice President - Analytics and Relationship Management Lead

Business: GCOO

Principal responsibilities

The VP - Analytics & Relationship Mngt Lead to;

The role will involve frequent liaison with a large range of stakeholders including:

• Global Businesses & Global Functions , COO,

  TPRO,

  Second Line of Defence (2LoD),

  Group Operations Executives and Regional Forums,

  Businesses BRCM, RMM,

  Procurement stakeholders,

  TPEMs, Risk Domains and Risk Stewards.

  Internal Audit and External Auditors / Local regulators liaison / engagement

• Sets and executes a plan to deliver data management in line with Global Hub requirements.

  Lead a team of data experts to ensure that the teams objectives are met.

  Ensure that the data team resource has the capacity and skills to meet demand, including identifying and supporting development and training

• Provide opportunities to continuously improve and optimize the capabilities of the Hub by extensively reviewing and improving existing processes through the use of data and insights

• Support the effective execution of change within the Hub.

  Provides the leadership team with data that gives confidence in the delivery of quality and service in line with Hub commitments and obligations.

  Where relevant, lead the resolution of findings identified through HSBC internal control audits.

  Management and completion of agreed changes to frameworks operated across the HUBs

• Working with the leadership team to identifying development needs and provide ongoing training.

  Review of analysis, MI and reporting produced by the Global Hub MI team. Drawing out key themes, trends or risks that could both positively or negatively affect the achievement of HSBCs organisational objectives

• Leads and manages initiatives to embed and maintain a culture where good data management and quality practices prevail.

  Ensure data practices comply with regulations of all locations

• Ensure good practices in the management of data tools, standards, frameworks and templates.

  Track adherence to policies, frameworks and tooling associated to Data Governance and Data Quality.

  Govern relationships between data elements across different systems.

  Demonstrates the ability to understand and translate strategy into own Function, aligning directions accordingly.

  Provides the highest standards of delivery and embeds this in the team

• Actively sets stretching goals for self and team and delivers them with courage and tenacity.

  Authentically engages with the team, colleagues and business partners to deliver at pace.

  Makes considered decisions that protect and enhance HSBC values, reputation and business

• Works collaboratively and communicates persuasively, emphasizing teamwork, diversity, and knowledge-sharing both within HSBC and with external business partners.

  Proven track record in role modelling the Group values and behaviours, authentically engaging with your team, colleagues and customers to deliver superior Customer Service through them