Company Description VoIP Office is a leading provider of Cloud-based communications solutions, catering to businesses of all sizes and industries. Our services make it affordable and easy to connect with anyone, anywhere in the world. We offer traditional PBX features along with the latest functionality enabled by VoIP technology. Role Description This is a full-time on-site role as a Business Development Specialist located in Noida. The Business Development Specialist will be responsible for tasks such as lead generation, market research, customer service, and utilizing analytical skills to drive business growth and development. Qualifications Analytical Skills and Market Research capabilities Strong Communication and Customer Service skills Experience in Lead Generation Ability to work effectively in a fast-paced environment Proven track record of meeting sales targets Bachelor's degree in Business Administration or related field Previous experience in the telecommunications industry is a plus Show more Show less

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way . Job Description Own and manage customer implementation, ensuring successful CCaaS deployment. Perform end-to-end Network and IP Telephony assessments, identifying bottlenecks and areas for improvement. Analyze Signaling and Media streams, execute Network diagnostics to troubleshoot Voice quality issues. Work closely with CPaaS vendors and Carrier partners to optimize voice connectivity. Act as the primary technical contact for customers during UAT and post-Go-Live. Develop best practice guidelines for customers on network configurations and VoIP optimizations. Assist with customer training on voice quality monitoring tools and configurations. Qualifications & Skills: 5+ years of experience in VoIP, Telecom, and Networking domains. Strong knowledge of VoIP Protocols (SIP/SDP, RTP/RTCP), Networking fundamentals ( UDP/TCP/IP, DNS, MPLS), QoS (latency, jitter, packet loss mitigation) and CCaaS platforms (e.g., Genesys, Five9, Amazon Connect). Hands-on experience with Session Border Controller (SBC), Media Servers and WebRTC. Hands-on experience with Network topologies, VPNs, IPSec, Firewalls, and NAT traversal for VoIP. Ability to collaborate with CPaaS vendors, Carrier partners, and Engineering teams. Strong troubleshooting skills, with experience using network monitoring and debugging tools. Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. Show more Show less

🚀 Job Title: Full Stack Developer – PHP / Python Company: Darwix AI Location: Gurgaon (On-site Preferred / Hybrid Flexibility) Type: Full-Time Experience: 2–6 years Tech Stack: PHP / Python (Backend), HTML, CSS, JavaScript, MySQL (Database), Git 🌍 About Darwix AI At Darwix AI , we are transforming the world of enterprise sales through real-time conversational intelligence and AI-driven sales coaching. Our GenAI-powered suite delivers multilingual voice-to-text transcription, real-time nudges, agent assist, and sales analytics—empowering revenue teams across India, the Middle East, and Southeast Asia to close faster and better. We are backed by top-tier VCs and over 30+ industry leaders and are building the future of AI for sales from India to the world. As we scale globally, we’re looking for driven engineers to help us build high-impact, scalable systems. 🎯 Role Overview We are looking for a Full Stack Developer who is confident working across both backend and frontend layers , with solid expertise in PHP and/or Python , and who can build, integrate, and scale mission-critical applications from the ground up. As a full stack engineer, you’ll work on everything from real-time data pipelines, admin dashboards, CRM integrations, agent interfaces, AI integrations, and powerful backend APIs—used by thousands of reps in sales, banking, and retail every day. This role is hands-on, execution-driven, and designed for someone who thrives in a high-growth startup with a strong ownership mindset. 🧠 Key Responsibilities 1. Backend Engineering (PHP/Python) Build and maintain backend services, APIs, and admin systems using PHP (Laravel/Core) and/or Python (Flask/Django/FastAPI). Optimize queries, server logic, and response times for high-traffic systems. Integrate with AI and ML services, authentication layers, and third-party APIs (CRMs, VOIP, WhatsApp, etc.). 2. Frontend Development Build responsive UIs using HTML, CSS, Bootstrap, JavaScript, and jQuery. Integrate backend APIs and data pipelines into usable UI components. Work with Mustache templating or explore React.js for dynamic dashboards. 3. Database Design & Data Handling Work with MySQL (preferred) and MongoDB (optional) to build efficient schemas, stored procedures, and scalable data models. Write optimized SQL queries, manage indexing, and ensure performance tuning. 4. DevOps & Version Control Use Git and GitHub for version control, code collaboration, and CI/CD. Deploy applications on AWS EC2 and manage live server interactions (code push, rollback, backup). 5. Moodle Customization (Preferred) (Bonus) Experience with Moodle-based development for LMS/enablement modules. Plugin development, UI customization, and API integration for learning platforms. 6. Cross-functional Collaboration Work closely with product managers, AI engineers, and frontend specialists to define feature scope and execution roadmap. Collaborate with QA team for test case automation, release cycles, and user testing. ✅ Desired Skills and Qualifications 2–6 years of experience as a Full Stack Developer , preferably in SaaS or B2B product companies. Proficient in Core PHP / Laravel and/or Python frameworks (Django, Flask, FastAPI). Strong grip on HTML, CSS, Bootstrap, JavaScript, jQuery . Proficient in working with MySQL or similar relational databases. Hands-on experience with Git, GitHub, and basic Linux command line. Comfortable working with API integrations (REST, Webhooks, etc.). Bonus: Experience with Docker , Moodle , Mustache , React.js , ElasticSearch . 🧠 Who Will Succeed in This Role You enjoy writing clean, scalable, and maintainable code—and take full ownership of your modules. You’ve built full-stack applications that are live in production environments. You understand business logic as deeply as backend logic—and optimize for usability and performance. You’re comfortable learning new tools and scaling systems across diverse enterprise requirements. You want to build in a fast-paced startup that puts product quality and user impact above everything. 💼 What We Offer Competitive salary and performance-based growth path. Equity potential based on long-term contributions. Mentorship from ex-founders and engineers from top product and AI companies. The opportunity to build for India, MENA, and global clients across industries. Work on AI-integrated systems , real-time agent assist, analytics, transcription, and more. A flat, high-ownership culture where you ship, you learn, you grow. 📬 How to Apply Email your resume and links to past projects (GitHub, portfolio) to: 📩 people@darwix.ai Subject: Application for Full Stack Developer – PHP/Python Darwix AI We’re building AI that sells. And the platform that powers it. www.darwix.ai Show more Show less

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future. Job Summary: We are seeking a highly experienced and skilled Senior Network Engineer to join our team. You will serve as a critical point of escalation for network incidents, ensuring high availability and optimal performance of our network infrastructure. This role demands a deep understanding of networking principles, protocols, and security, with a strong focus on proactive monitoring, incident resolution, and infrastructure management. Responsibilities: Advanced Incident Management & Support: Serve as the primary point of escalation for complex network incidents Monitor and respond to critical alerts from SolarWinds and other monitoring tools Lead troubleshooting efforts and collaborate with ISPs to resolve complex connectivity issues Manage PRI lines and resolve related issues Network Operations & Maintenance: Perform advanced switchport provisioning and configuration Manage complex firewall translations and security policies Administer and optimize DNS/DHCP services using Infoblox Proactively monitor and analyze network performance using SolarWinds Plan and execute upgrades and maintenance on switches, routers, and firewalls (Cisco, Meraki, Juniper, Palo Alto, Cisco ASA) Perform failover testing of firewalls of multiple sites Infrastructure Management & Security: Maintain comprehensive network documentation and diagrams Implement and enforce network security best practices Manage and configure F5 LTM load balancers Basic knowledge of AWS/GCP/Azure/Oracle Cloud networking Technology Management: Demonstrate extensive knowledge of switches, routers, and firewalls Maintain a strong understanding of network protocols and technologies Basic knowledge of VOIP Requirements: Experience: Minimum 3-6 years of progressive experience in network engineering Technical Skills: Expert-level experience with switches (Cisco, Meraki, Juniper) Expert-level experience with routers (Cisco, Juniper) Expert-level experience with firewalls (Palo Alto, Cisco ASA) Extensive experience with Infoblox for DNS/DHCP management Advanced proficiency in using SolarWinds for network monitoring Experience with F5 LTM load balancing Experience working with Cloud Networking (AWS, GCP, Azure, Oracle Cloud) Basic knowledge of VOIP Experience with ISP Management Experience with PRI Management Soft Skills: Exceptional troubleshooting and problem-solving skills Excellent communication and interpersonal skills Ability to lead and mentor junior engineers Strong attention to detail and organizational skills Ability to work effectively under pressure and in a fast-paced environment Show more Show less

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Responsibility Provide level 2 end user support including but not limited to: Monitor and respond timely to support tickets in the queue(s). Document Service Desk ticket tech notes for escalation or resolution of service requests. Assist with Service Desk tickets in the regional queue in supporting all locations in the region/company. Send Corporate IT communications to internal customers. Support and maintenance of PCs including but not limited to: Complete PC setup and deployment for new employees using standard hardware, images, and software. Train new employees on the use of PC and other networked equipment using standard training documents. Assign users and computers to proper business groups in Active Directory. Perform timely workstation hardware and software upgrades. Troubleshoot and resolve hardware, connection, and software issues reported to the Service Desk and assigned to the regional IT Advanced Customer Support Tech. Coordinate with authorized vendor for PC hardware repair. Monitor and remove virus, spy-ware, and other non-authorized software. Maintain and/or coordinate PC hardware inventory. Order and purchase standard equipment and software through approved vendors. Support firm software- Support Desktop Management with post-mass deployment issues of standard software. Provide IT support for local software within their region. May coordinate support with a Product Champion. Upgrade local server software as necessary. Participate in team and projects including: Regular scheduled regional calls. Assist other IT Coordinators in the region, and/or company. Proactively support Corporate IT and customer support changes and initiatives. Test phases of changing hardware and software standards. Monitor ticket queues to ensure SLAs and OLAs are met. Utilize the standard Knowledgebase per standard procedures. Complete various projects and tasks as assigned as such IT focus group so Reconciliation of Active Directory permissions as per internal securities audits. Reconciliation of licenses associated with locally purchased software. Coordinate with local vendors for cabling, HVAC, phone system, printer/fax, and other IT related facilities maintenance. Tasks related to potential office remodels or relocations. Maintain network file and print server. Update networked applications as required. Maintain daily tape backup and off-site tape storage. Report file and server issues to the Service Desk for further assignment. Setup and maintain network printers, scanners, and multi-function devices. Coordinate copier/MFD repairs with authorized repair vendor. Provide phone support in centralized VoIP locations. Facilitate legal matters compliance with Internal Legal and IRM requests including: Complete legal hold workstations procedures and hard drive copies as requested. Preserve backup tapes and other electronic media as requested. Other duties as assigned. EDUCATION High school diploma or GEDTECHNICAL/SOFT SKILLS Working knowledge of hardware and applications including but not limited to Windows Server OS, Microsoft Windows OS, MS Office Suite, asset management, Lotus Notes, Microsoft Active Directory, computer imaging software, CA Uni center Service Desk software, VoIP phone systems, CCH ProSystem FX, endpoint security & protection, enterprise backup solutions, hard disk encryption software, PC hardware, printers, and other networked equipment. Special Requirements Specific To Job Excellent verbal and written communications. Demonstrates a working knowledge of the technology tools required within assigned responsibilities. Effective organization and time management skills. Ability to manage multiple tasks. Strong attention to detail. Ability to handle constantly changing flow of traffic, remain productive during slow times, be able to multitask effectively during busy times and exercise patience and professionalism during stressful situations. Ability to work in a highly collaborative environment and consult effectively with employees at all levels Experience 1-3 years relevant experience in customer service MANAGEMENT- N/A PREFERRED REQUIREMENTS- Bachelor’s Degree At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com. Show more Show less

Job Title : Executive NOC Engineer / NOC Engineer / Senior NOC Engineer Job Overview We are looking for a highly skilled and experienced NOC Engineer to join our Voice NOC & Technical Assistance Centre team. The successful candidate will be responsible for providing end-to-end technical support for a leading US-based telecom client, specializing in Voice Operations , including Hosted PBX, SIP Trunking, PRI, Toll-Free Services, and more. This role requires strong knowledge of telecom voice protocols , network monitoring , vendor coordination , and incident resolution within SLA constraints. Key Responsibilities Provide Tier 1 to Tier 3 support for telecom voice services including Hosted PBX , Local Phone Services , SIP Trunking , PRI , Toll-Free , Audio Conferencing , and Long Distance . Handle full lifecycle of incidents: ticket creation, troubleshooting, resolution , and communication with clients and vendors . Perform proactive alarm monitoring and troubleshooting of core network components: Routers, Switches, Media Gateways, Soft Switches, SBCs , etc. Utilize and analyze SIP/SS7 traces and ladder diagrams using tools like Empirix or similar. Conduct fraud analysis and call quality troubleshooting : ASR, ACD, PDD, One-way audio, Dead air, DTMF/RTDTMF issues, Codec mismatch, etc. Support and maintain Dialogic NGN , Sansay , Acme/Oracle SBCs , Cisco ONS , and associated transport equipment ( T1/T3 circuits ). Interact with vendors and carriers for circuit testing, escalations, and issue resolution. Perform route changes, test calls , and manage customer experience by resolving call routing and service issues . Support Avaya Aura , Cisco CUCM/Call Manager Express , and associated unified communications platforms. Maintain communication and escalate appropriately while adhering to SLA commitments . Provide support for Calling Card and Toll-Free issues , and ensure VoIP phone features work as expected (Answering rules, On Hold, MoH, etc.). Required Skills & Qualifications Experience in Voice NOC / Telecom Operations (preferably serving US-based commercial telecom customers). Strong knowledge of telecom voice protocols : SIP, SS7, RTP . Hands-on experience with: Cisco Unified Communications Manager (CUCM) Cisco Call Manager Express (CME) Avaya Aura Contact Center Sansay & Dialogic NGN Oracle SBCs Proficiency in analyzing SIP/SS7 traces , CDRs, raw switch logs. Understanding of PBX systems , VoIP phones , and related telephony features. Familiar with Empirix or similar call trace analysis tools. Knowledge of network alarm monitoring , troubleshooting of transport and switching infrastructure . Understanding of E1/T1 , TDM circuits , and routing protocols Show more Show less

Position Overview: We are seeking an experienced IVR Developer/System Specialist to design, develop, and maintain Interactive Voice Response (IVR) solutions across multiple contact center platforms. This role is crucial in ensuring excellent customer experience through efficient voice response solutions while working in a dynamic, evolving environment. Key Responsibilities: Design, develop, and maintain IVR applications across multiple platforms including Omilia, TalkDesk, Cisco WebEx, Twilio, Five9 Configure and optimize call routing strategies and menu structures Integrate IVR systems with Salesforce CRM and other enterprise applications Handle call flow development, routing strategies, and transfer logic between different platforms Perform system testing, troubleshooting, and performance monitoring Create and maintain comprehensive documentation for IVR applications and integration points Analyze call patterns and recommend improvements for customer experience Maintain and update voice prompts and recordings Ensure system security and compliance with industry standards Collaborate with cross-functional teams to gather requirements and implement solutions Education: Bachelor's degree in Computer Science or related field, Required Experience: 5+ years of experience in IVR development, with a focus on Talkdesk and Omelia. Required Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field 5+ years of experience in IVR development and contact center technologies Proven experience with at least two of the following platforms: Omilia, TalkDesk, Cisco WebEx, Twilio, Five9 Strong understanding of contact center architecture and call flow design Experience with Salesforce CRM integration Strong knowledge of telephony systems and VoIP technologies Experience with speech recognition and text-to-speech technologies Understanding of contact center operations and customer service processes Knowledge of SQL and database management Technical Skills: IVR Development Platforms: Omilia, TalkDesk, Cisco WebEx, Twilio, Five9 CRM Integration: Salesforce Web Services: REST APIs, SOAP Database: SQL, NoSQL Version Control: Git Understanding of DTMF and voice recognition technologies Knowledge of telephony protocols (SIP, VOIP) Experience with call flow design tools Soft Skills: Strong analytical and problem-solving abilities Excellent communication and documentation skills Ability to work independently and in team environments Strong project management capabilities Customer service-oriented mindset Adaptability and willingness to learn new technologies Experience in handling multiple projects simultaneously Preferred Qualifications: Experience managing IVR systems during platform migrations or mergers Knowledge of AI and machine learning applications in IVR Experience with cloud-based IVR solutions Familiarity with multiple IVR development environments Knowledge of speech recognition and natural language processing Experience with API development and web services Certifications in relevant platforms (Cisco, Twilio, Salesforce) Experience with contact center analytics Knowledge of CTI (Computer Telephony Integration) Experience with agile development methodologies If you feel you have the necessary skill sets and are passionate about the job, please send your profile to me at vthulasiram@ashleyfurnitureindia.com Show more Show less

Job details Employment Type: Full-Time Location: Pune, Maharashtra, India Job Category: Information Systems Job Number: WD30241889 Job Description Job Title -Engineer - Field IT Support Location- Pune Job description : What you will do Field IT Engineers provide a variety of information technology support services including, but not limited to, connectivity, hardware/software support, and overall Field IT incident & service request resolution. The role also provides support & delivery of Enterprise and Business Unit projects and initiatives. Core Responsibilities Conduct hardware installation and provide ongoing support (e.g., PCs, tablets, mobility devices, printers, specialized devices). Provide software support and local infrastructure service support (e.g., server, network and VOIP). Assist in identifying and capturing Enterprise and BU project demand (e.g., planned & unplanned). Provide virtual Tech Hut services in region. Execute PC lifecycle management and perform asset management tasks as required by Corporate IT. Provide onsite Smart Hands (e.g., support and liaison with 3rd party & internal Johnson Controls Support teams). Support Identity and Access Management requests (e.g., provisioning, de-provisioning, access validation, authentication, network share, and troubleshooting). Support local IT security compliance (e.g., comms room set-up, maintenance, and access) as needed. Assist compliance teams with audit tasks. Provide satellite office support and travel for field visits, if needed. Support vendor management - working with accounts payable teams to ensure invoices are approved and paid in a timely manner. Support IT procurement as needed. Serve as IT escalation point in region for internal customers with issues related to IT systems, software, and hardware, in cases where Service Desk cannot resolve the problem. Manage relationship with Corporate IT. Deliver Field IT Services in accordance with SLT’s using Johnson Controls Service Management toolset. Communicate and provide updates to customers. What we're looking for: Required Minimum of 3 years’ experience in a Corporate IT environment. Associate's degree or equivalent experience in an IT Support role. Preferred Previous Corporate IT Support Experience.

Job details Employment Type: Full-Time Location: Pune, Maharashtra, India Job Category: Information Systems Job Number: WD30241770 Job Description Job Title- Sr. Engineer - Field IT Support Location- Pune What you will do Field IT Engineers provide a variety of information technology support services including, but not limited to, connectivity, hardware/software support, and overall Field IT incident & service request resolution. The role also provides support & delivery of Enterprise and Business Unit projects and initiatives. Core Responsibilities Conduct hardware installation and provide ongoing support (e.g., PCs, tablets, mobility devices, printers, specialized devices). Provide software support and local infrastructure service support (e.g., server, network and VOIP). Assist in identifying and capturing Enterprise and BU project demand (e.g., planned & unplanned). Provide virtual Tech Hut services in region. Execute PC lifecycle management and perform asset management tasks as required by Corporate IT. Provide onsite Smart Hands (e.g., support and liaison with 3rd party & internal Johnson Controls Support teams). Support Identity and Access Management requests (e.g., provisioning, de-provisioning, access validation, authentication, network share, and troubleshooting). Support local IT security compliance (e.g., comms room set-up, maintenance, and access) as needed. Assist compliance teams with audit tasks. Provide satellite office support and travel for field visits, if needed. Support vendor management - working with accounts payable teams to ensure invoices are approved and paid in a timely manner. Support IT procurement as needed. Serve as IT escalation point in region for internal customers with issues related to IT systems, software, and hardware, in cases where Service Desk cannot resolve the problem. Manage relationship with Corporate IT. Deliver Field IT Services in accordance with SLT’s using Johnson Controls Service Management toolset. Communicate and provide updates to customers. What we're looking for: Required Minimum of 5 years’ experience in a Corporate IT environment. Associate's degree or equivalent experience in an IT Support role. Preferred Previous Corporate IT Support Experience.

Job details Employment Type: Full-Time Location: Pune, Maharashtra, India Job Category: Information Systems Job Number: WD30241772 Job Description Job Title-Engineer - Field IT Support Location- Pune Job description What you will do Field IT Engineers provide a variety of information technology support services including, but not limited to, connectivity, hardware/software support, and overall Field IT incident & service request resolution. The role also provides support & delivery of Enterprise and Business Unit projects and initiatives. Core Responsibilities Conduct hardware installation and provide ongoing support (e.g., PCs, tablets, mobility devices, printers, specialized devices). Provide software support and local infrastructure service support (e.g., server, network and VOIP). Assist in identifying and capturing Enterprise and BU project demand (e.g., planned & unplanned). Provide virtual Tech Hut services in region. Execute PC lifecycle management and perform asset management tasks as required by Corporate IT. Provide onsite Smart Hands (e.g., support and liaison with 3rd party & internal Johnson Controls Support teams). Support Identity and Access Management requests (e.g., provisioning, de-provisioning, access validation, authentication, network share, and troubleshooting). Support local IT security compliance (e.g., comms room set-up, maintenance, and access) as needed. Assist compliance teams with audit tasks. Provide satellite office support and travel for field visits, if needed. Support vendor management - working with accounts payable teams to ensure invoices are approved and paid in a timely manner. Support IT procurement as needed. Serve as IT escalation point in region for internal customers with issues related to IT systems, software, and hardware, in cases where Service Desk cannot resolve the problem. Manage relationship with Corporate IT. Deliver Field IT Services in accordance with SLT’s using Johnson Controls Service Management toolset. Communicate and provide updates to customers. What we're looking for: Required Minimum of 3 years’ experience in a Corporate IT environment. Associate's degree or equivalent experience in an IT Support role. Preferred Previous Corporate IT Support Experience.

About the Role: We’re looking for a skilled FreeSWITCH Developer with deep experience in OpenSIPS and/or Kamailio to join our core VoIP engineering team. This is a hands-on role where you’ll architect, build, and maintain robust SIP-based communication systems. If solving complex signaling challenges and scaling VoIP infrastructure excites you, you’re in the right place. What You’ll Be Doing: - Build and maintain scalable VoIP services using FreeSWITCH. - Configure and manage SIP proxies (OpenSIPS, Kamailio) for routing, load balancing, and NAT traversal. - Develop and fine-tune dialplans, call flows, and scripts in Lua, Python, or JavaScript. - Troubleshoot signaling/media issues using tools like Wireshark, sngrep, and FreeSWITCH logs. - Integrate VoIP systems with external APIs, databases, CRMs, and billing platforms. - Ensure security, uptime, and scalability across the voice infrastructure. - Document systems and contribute to architectural decisions. What You Bring: - 3+ years working with FreeSWITCH in production environments. - Strong grasp of the SIP protocol and related RFCs. - Practical experience with OpenSIPS and/or Kamailio configuration. - Deep troubleshooting skills using tools like Wireshark, sngrep, HOMER/HEPIC. - Scripting experience (Lua, Bash, Python, JS). - Solid understanding of VoIP architecture, NAT traversal, and RTP handling. - Linux systems admin experience (Ubuntu, Debian, CentOS). Bonus Points For: - Experience integrating WebRTC. - Knowledge of rtpproxy, rtpengine. - Monitoring with Grafana, Prometheus, or HEPIC. - Containerized environments using Docker/Kubernetes. - Billing or CRM system integration experience. What You’ll Get - Competitive salary. - Flexible hours with remote work options. - Direct impact on production systems and architecture. - A chance to work with advanced VoIP technologies. - Smart, supportive teammates who love what they do. Ready to Apply? If you're passionate about VoIP and building high-performance SIP systems, we want to hear from you. Send your resume and a brief cover letter to info@riopath.com . Show more Show less

SoundHound AI believes every person should be able to interact naturally with the products around them—by simply talking. With a global reach spanning two dozen languages, we build Voice AI products with conversational intelligence for industries ranging from automotive, restaurants, and retail to enterprise sectors such as financial institutions, insurance, and healthcare. Our solutions empower customers to extend their brand in new and meaningful ways, revolutionizing how businesses connect with their audiences. The Product Support Engineer II role requires deeper troubleshooting expertise and experience with voice-related technologies. This position involves handling escalated issues, in-depth analysis, and providing more advanced support for applications that include Java/JVM, Kubernetes, MySQL/Cassandra Database, Voice Processing, VoIP, or telephony components. In this role, you will: Address escalated issues from Level 1 support. Use advanced troubleshooting skills to diagnose issues with java applications, database, network connection, high availability, voice services, application performance, and connectivity. Investigate deeper technical issues specific to the Java runtime and Linux environment, including JVM tuning, memory management, thread analysis, and file permissions. Resolve complex issues related to application service failures, dependencies, and configuration settings. Knowledge of working on Kubernetes based application deployment and troubleshooting. Diagnose and resolve issues related to voice quality, latency, jitter, packet loss, SIP protocol errors, and connectivity within VoIP and telephony applications. Utilize voice network knowledge to address audio-related problems, including codec mismatches and session setup failures. Monitor the application’s performance, using tools such as Zabbix, Nagios, Prometheus, etc. and scripts to detect potential issues with CPU, memory, and network utilization that might impact voice quality or application stability. Identify trends and potential areas for optimization. Record and manage incidents thoroughly in the ticketing system, documenting root cause analysis, troubleshooting steps, and resolutions. Ensure accurate, detailed documentation for each issue to support continuous improvement and knowledge sharing. Recognize when issues require escalation to Level 3 or development teams, particularly for code-related issues, systemic performance bottlenecks, or deep voice protocol analysis. Provide clear, detailed handoff information for swift resolution. Support users in setting up and optimizing configurations, such as RBAC parameters, environment variables, file permissions, and Linux service settings. We would love to hear from you if: You have proficiency in troubleshooting Java-based applications, including experience with JVM optimization, garbage collection tuning, and interpreting Java exceptions or memory errors. You have proficiency in scripting languages such as Bash, Perl, and/or Python, with a focus on automating tasks, resolving issues, and optimizing system performance. You are familiar with voice technologies and protocols such as SIP, RTP, VoIP, and codecs. Understanding of troubleshooting voice quality issues, latency, and session setup problems in voice applications. You possess a strong understanding of network troubleshooting related to voice applications, including knowledge of network protocols (TCP/IP, UDP), packet capture tools, and network latency analysis. You have a hands-on working knowledge of Freeswitch configuration, troubleshooting, and scripting (XML dial plans and configuration files, MRCP profiles, SIP profiles, LUA scripting) You have familiarity with SQL to address database-related issues within the Java application, such as troubleshooting query performance and database connectivity. You possess strong analytical skills to diagnose complex issues, perform root cause analysis, and resolve advanced problems efficiently. You have the ability to document troubleshooting steps and solutions clearly, share insights with Level 1 support, and communicate technical information effectively with users and team members. You have a minimum 4 years of experience in application management and troubleshooting or similar field You have prior experience in technical support or administration of voice, VoIP, or telephony systems is highly advantageous. You have knowledge of IT Service Management (ITSM) frameworks and ITIL practices for advanced incident, problem, and change management. You have familiarity with ticketing software (e.g., JIRA, ServiceNow) and monitoring tools such as Zabbix, Grafana, Prometheus or similar for system and network performance. This role is available in Bengaluru and will be hired into Amelia Global Services, a subsidiary of SoundHound AI. Our recruiting team will provide a total compensation range based on location and years of experience. _______________________________ SoundHound AI strives to be a values-driven company that is supportive of one another, open and honest, undaunted by challenges, nimble and focused, and determined to excel and win. Diversity, equity, inclusion, and belonging are key to who we are as a company. With a mission to build Voice AI for the world, creating a team with global perspectives is critical to our success. Learn more about our philosophy, benefits, and culture at https://www.soundhound.com/careers. We care deeply about fostering an environment where everyone is supported and can do their best work. SoundHound ensures that individuals with disabilities are provided reasonable accommodations to participate in the interview process, perform essential job functions, and receive other employment benefits. To view our job applicant privacy policy, please visit https://static.soundhound.com/corpus/ta/applicantprivacynotice.html. Come join our growing team and bring your unique voice to our mission! Show more Show less

At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals. In data analysis at PwC, you will focus on utilising advanced analytical techniques to extract insights from large datasets and drive data-driven decision-making. You will leverage skills in data manipulation, visualisation, and statistical modelling to support clients in solving complex business problems. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Job Title: Senior Manager, Data Science - Contact Centre as a Service (CCaaS) Position: Senior Manager (CCaaS) Industry: Digital Contact Solutions (DCS), Telecommunications-Media-Technology (TMT), Health Industries (Payers, Providers, Life Sciences), BFS&I, RTH. Domain: Data Science - Contact Centre as a Service (CCaaS) About Acceleration Center Bangalore At PwC, we connect people with diverse backgrounds and skill sets to solve important problems together and lead with purpose—for our clients, our communities and for the world at large. It is no surprise therefore that 429 of 500 Fortune global companies engage with PwC. Acceleration Centers (ACs) are PwC’s diverse, global talent hubs focused on enabling growth for the organization and value creation for our clients.The PwC Advisory Acceleration Center in Bangalore is part of our Advisory business in the US. The team is focused on developing a broader portfolio with solutions for Risk Consulting, Management Consulting, Technology Consulting, Strategy Consulting, Forensics and vertical specific solutions. PwC's high-performance culture is based on passion for excellence with a focus on diversity and inclusion. You will collaborate with and receive support from a network of people to achieve your goals. We will also provide you with global leadership development frameworks and the latest in digital technologies to learn and excel in your career. At the core of our firm's philosophy is a simple construct: We care for our people. Globally PwC is ranked the 3rd most attractive employer according to Universum. Our commitment to Responsible Business Leadership, Diversity & Inclusion, work-life flexibility, career coaching and learning & development makes our firm one of the best places to work, learn and excel We are looking for CCaaS Development Manager with a strong Contact Centre Application Development & solution design background (and overall professional experience of 10+ years) to work in our Cloud & Digital practice in Mumbai, Bangalore. The Manager will work as an integral part of business analytics & transformation teams in India alongside clients and consultants in the U.S., being integral to high-end CCaaS consulting engagements, presales and development expertise. Education: Advanced Degree in a quantitative discipline such as Computer Science, Engineering, Econometrics, Statistics or Information Sciences such as business analytics or informatics Required Skills: Successful candidates will have demonstrated the following skills and characteristics: Must Have Internal & External stakeholder management Forecast & define project milestones/timelines Familiar on estimation models (Fixed Bid, T&M) Familiarity with the CCaaS domain,CCaaS Application Development , contact center solution design. In-depth knowledge of CCaaS platforms like MS DCCP, Amazon Connect , NICECXOne, Genesys Cloud , Cisco Webex CC, Cisco HCS, UCCE/PCCE etc., including their architecture, functionalities, and application development, integration capabilities Governance & communication skills Hands-on configuration of CCaaS platform (MS DCCP, Amazon Connect/ Genesys Cloud/NICE CXOne) includes, Implementation of Contact Centre platforms Instance creation & setup Configuration Application Development CCaaS integration with CRM , ITSM & other host application SIP Trunking Understanding of the fundamental ingredients of enterprise integration including interface definitions and contracts; REST APIs or SOAP web services; SQL,MY SQL, Oracle , PostgreSQL , Dynamo DB, S3, RDS Provide effective real time demonstrations of CCaaS & AI (Bots) platforms Work on high volume presales consulting engagements including solution design document definition, commercial construct (CCaaS) High proficiency in defining top notch customer facing slides/presentations Proficiency in data visualization tools like Tableau, Power BI, Quicksight and others Nice To Have Experience in CPaaS platforms (Twilio, Infobip) for synergies between Communication Platform As A Service & Contact Center As a Service Understanding of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services for scalable data storage, processing, and analytics Work on high velocity Presales solution consulting engagements (RFP, RFI, RFQ) Define industry specific use cases (BFS & I, Telecom, Retail, Manlog etc) Defining Business Case Roles And Responsibilities Stakeholder management Architectural design (CCaaS) CCaaS Application Development (Build & Deploy) Build CCaaS & Conversational AI demonstrations & Proof of Concepts to customers/prospects Develop and execute on project & analysis plans under the guidance of project manager Ability to write and deploy production ready code CI CD – Git Repo, Git labs, AWS Pipeline , Azure Devops (any of these) Validate analysis outcomes, recommendations with all stakeholders including the client team Governance & Steerco Collaborate with internal cross functional teams & leadership during sales , preslaes & delivery engagements Build storylines and make presentations to the client team and/or PwC project leadership team Contribute to the knowledge and firm building activities CCaaS Domain Expertise Understanding of the Contact Centre as a Service domain Proficiency with CCaaS platforms (Genesys Cloud, Amazon Connect, Cisco Webex CC, Cisco UCCE,PCCE, NICE CXOne, Calibrio, Verint, Genesys Engage) Stay up to date with industry trends, best practices, and emerging technologies related to CCaaS and conversational AI. Design & develop Omni-Channel customer experience solutions (Conversational IVR, Chat Bots, Messaging Bots(WhatsApp, Fb, X) , Voice Bots, Email, Chat & SMS Proficient with CCaaS platform features, license types Instance creation & setup of CCaaS platforms in PwC local lab environments, for production setup for customers Proficient in establishing and managing (CCaaS) communications via (VoIP) with SIP trunking Proficient in automating CCaaS deployments through telephony Continuous Integration/Continuous Deployment (CI/CD) practices and outreach strategies Knowledge to integrate telephony and computer systems in contact centers, leveraging Computer Telephony Integration Extensive knowledge of ACD (Automatic Call Distribution) systems Experience in IVR systems with automated menus and performing self-service actions Experience in call recording and quality monitoring Experience in Workforce Management (WFM) systems for optimizing contact center operations through call volume forecasting, agent scheduling, and schedule adherence monitoring(Genesys WFO, Verint WFO & Calabrio WFO) Proficiency in speech analytics, including sentiment analysis, keyword spotting, and voice biometrics Proficient in real-time analytics to track metrics, and make data-driven decisions on agent allocation, call routing, and service level management Expertise to integrate contact center system with CRM platforms Proficiency in API integrations between CCaaS platform with external systems Expertise in security and compliance standards for handling customer data handling Expertise in multi-channel communications to integrate voice, chat, email, and social media within the CCaaS environment Application integration between CCaaS platforms & Conversational AI platforms (Chat Bot, Messaging Bots & Voice Bots) for GET/POST of data Capability to design end to end CCaaS solution aspects including SIP , Network, CCaaS Application Development Local Telco approved, regulatory / compliant solution design (to deliver CCaaS solution to customers) Global SIP coverage across geos (TFN, ITFN, DID,UIFN) Understanding of networking terminologies in CCaaS (underlay,overlay design) MPLS,SDWAN/Internet Router (CPE) models, configurations BYOC , SBC/Media Gateways setup & configurations (Audiocodes, Ribbon, SONUS) What We Offer At PwC, we care for the mental & physical wellbeing of our people and respect the flexibility that is needed in these difficult times. Keeping these factors in mind, we have introduced policies around Work-from-Home. Anywhere and flexible working hours. Mid-year appraisal cycle to reward performance on time Opportunities to solve problems which matter to our clients and have a strong, long-lasting impacts Continuous learning and upskilling opportunities nurturing you to become a better leader and consultant of tomorrow. We provide you access to Massive Online Open Courses (MOOC) at no cost. A world class leadership to guide you on gaining expertise across various functions and a top notch diverse peer group to support you throughout the journey Interaction with the senior client leadership and a chance to meet them in person by visiting client locations (as needed) and/or permanent relocation Show more Show less

Redefine the future of customer experiences. One conversation at a time. We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans. Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication. If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. Build Amazing - Deliver Amazing - Live Amazing - Be Amazing We are looking for a highly skilled VOIP Application Engineer to join our team. In this role, you will be responsible for the design, implementation, and maintenance of VOIP (Voice over IP) applications, ensuring their reliability, performance, and scalability. You will work closely with engineering, operations, and product teams to ensure seamless integration of VOIP services and contribute to the development of new voice-related features and products. The ideal candidate will have hands-on experience with VOIP technologies, application troubleshooting, and integration in cloud-based or on-premise environments. A strong understanding of VOIP protocols (SIP, RTP, WebRTC), telephony systems, and the ability to develop and support VOIP applications will be crucial to success in this role. Key Responsibilities VOIP Application Design & Development: Develop and maintain high-quality VOIP applications that meet customer needs, focusing on reliability, performance, and scalability. System Integration: Integrate VOIP solutions with third-party systems, ensuring seamless communication between internal and external platforms. Troubleshooting & Issue Resolution: Provide support for complex VOIP issues, including system failures, call quality problems, and application errors. Work to quickly diagnose and resolve issues. Collaboration with Teams: Work closely with cross-functional teams, including engineering, product management, and operations, to ensure seamless deployment and operation of VOIP applications. Testing & Quality Assurance: Test new VOIP features, products, and services, ensuring they meet quality standards before deployment. Documentation: Create and maintain technical documentation for VOIP applications, including system architecture, troubleshooting guides, and integration processes. Optimization: Continuously monitor and optimize VOIP applications to improve performance, scalability, and user experience. Security & Compliance: Ensure VOIP applications meet security standards and compliance requirements. Customer Support: Assist internal and external teams with troubleshooting, providing solutions, and offering expert guidance on VOIP-related issues. Innovation: Stay current with emerging VOIP technologies and trends, contributing to the development of new features and improvements to existing applications. Qualifications Experience: At least 4 years of experience in VOIP application engineering, including hands-on experience with VOIP technologies such as SIP, RTP, WebRTC, and telephony systems. Technical Skills: Strong knowledge of VOIP protocols, including SIP (Session Initiation Protocol) and RTP (Real-Time Protocol). Experience with VOIP platforms such as Asterisk, FreeSWITCH, or Kamailio. Familiarity with cloud environments (AWS, GCP, or Azure) and basic networking concepts such as firewalls, NAT, and QoS. Knowledge of programming languages such as Python, Java, or JavaScript for application development and automation. Experience with SQL and NoSQL databases for managing voice data. Understanding of WebRTC and web-based communication protocols is a plus. Problem Solving: Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve VOIP-related issues quickly. Communication Skills: Excellent written and verbal communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences. Team Collaboration: Proven ability to work well within a cross-functional team environment and collaborate effectively with engineers, product teams, and other stakeholders. Analytical Mindset: Strong analytical skills and attention to detail, with the ability to assess complex technical challenges and provide practical solutions. Customer Focused: Ability to understand customer requirements and translate them into reliable, high-quality VOIP applications. Preferred Qualifications Experience with cloud-native technologies, including containers, Kubernetes, and CI/CD pipelines. Exposure to BroadSoft or BroadWorks platforms. Familiarity with SIP trunks, media gateways, and IVR systems. Knowledge of networking protocols (TCP/IP, DNS, HTTP/S) and voice quality metrics (MOS, jitter, latency). Total Rewards Our Total Rewards offerings are designed to allow our employees to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. Medical 🩺 - Medical insurance coverage is available for employees, their spouse, and up to two dependent children with a limit of 500,000 INR, as well as their parents or in-laws for up to 300,000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit, providing peace of mind and security in times of medical necessity. Group Term & Group Personal Accident Insurance 💼 - Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent, visible & external means. Coverage Type - Employee Only Sum Insured - 3 times of annual CTC with minimum cap of INR 10,00,000 Free Cover Limit - 1.5 Crore Work-Life Balance ⚖️ - 15 days of Privilege leaves per calendar year, 6 days of Paid Sick leave per calendar year, 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves, 1 week of Paternity leave, a day off on your Birthday, and paid holidays Financial Security💰 - Provident Fund & Gratuity Wellness 🤸‍ - Employee Assistance Program and comprehensive wellness initiatives Growth 🌱 - Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. Show more Show less

Redefine the future of customer experiences. One conversation at a time. We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans. Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication. If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. Build Amazing - Deliver Amazing - Live Amazing - Be Amazing Nextiva is currently seeking a bright and talented individual for a Platform Engineer position to join our expanding voice platform engineering team. The position is responsible for developing IaC and configuration tooling for deployment and integration of voice related platforms. This role requires a high degree of experience in platform engineering in the cloud, and with a background in software development and operational awareness. The candidate must be able to design new, interpret existing cloud configurations and augment to meet the product development ecosystem. This role will require previous development experience, ability to trace errors, dig into code up the stack, understand coding logic, and provide RCA or solutions to issues. In addition, the candidate will use software development background support voice platform teams around tooling and automaton, both the development of and support of, along with reviewing stack code that voice platforms connect into. The candidate must be self-driven, highly motivated, have a sharp eye and attention for detail, responds quickly when needed, a has sound decision making skills. Key Responsibilities Develop tooling to support automation of IaC, configuration and build processes for Nextiva’s cloud communications initiatives and telephony applications Code review, troubleshooting, and testing of automation and related tooling applications Decomposing existing cloud architectures and configurations and presenting key data Creating and supporting custom tooling & observability for platform operations teams Creating and supporting scripting for testing/QA automation suites and runtime frameworks Implementing observability tools, reporting capabilities including integration into data lakes and presentation UI’s Troubleshooting all aspects of the design, install and maintenance tools and the systems they are deployed too Support for Incident resolution Build, maintain, and promote strong technical documentation Normal business hours and after hours/on call responsibilities Technical liaison to product development, engineering, support, and executive level staff Qualifications At least 6+ years of platform engineering experience, with 3+ years’ experience in systems engineering A software development and operational background with experience in real-time communications voice infrastructure including mobility; preferred knowledge of FreeSWITCH, Kamailio and Coturn Strong understanding scripting languages like Terraform, Ansible, JavaScript and Python; preferred experience with GitHub Actions Strong understanding of public cloud space infrastructure (GCP preferred), security compliance, IaC, build and deployment methodologies Strong understanding of CI/CD and distributed architectures, ability to read and troubleshoot Java code base Strong systems reliability engineering including capacity planning, performance, scalability and life cycle management Solid knowledge of WebRTC and VoIP related to protocols and architecture Solid SRE best practices, including reliability, monitoring, availability, and incident response Solid understanding of traditional infrastructure tenants; Networking, Firewalls, and OS base Demonstrate sound judgment in problem solving, identification, troubleshooting and solutions Strong analytical and organizational skills, with attention to detail Demonstrate strong verbal and written communication skills Ability to multi-task, prioritizing multiple objectives and initiatives Able to work in a team environment and with a diverse group Mentoring and cross training to platform engineering and operations Competencies Organization, Time Management & Prioritization - Focuses on key priorities; plans, organizes, schedules and executes on tasks and projects in an efficient and productive manner Solutions-oriented - Leverages tools and resources around them; scopes out what is needed for each assignment or work activity, while identifying and making appropriate use of people and other organizational resources/tools that can be leveraged Communication Skills - Expresses themselves using clear, effective and efficient language. Listens patiently and attentively. Adapts to the purpose of the communication with appropriate style, substance, detail, confidence and channel. Possess the ability to manage multiple channels of communication simultaneously; phone, email, tickets, and chat Product & Position Knowledge - Displays specialized and/or in-depth skills, knowledge or judgement and can confidently bring to bear domain knowledge and experience Documentation - Clearly organizes and presents documentation to communicate engineering principles, procedures, processes, and visuals using software tools; web-based collaboration diagrams, text editors, presentation, and configuration repositories Core Technology and Industry Knowledge - Ability to analyze and document core architecture against systems engineering best practices, with advanced problem isolation and analysis on system platforms Typical Office Environment: Requires extensive sitting with periodic standing and walking. May be required to lift up to 35 pounds unassisted. May be required to lift over 35 pounds using assistive device and/or team lift. Requires significant use of personal computer, phone and general office equipment. Needs adequate visual acuity, ability to grasp and handle objects. Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone. Total Rewards Our Total Rewards offerings are designed to allow our employees to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. Medical 🩺 – Medical insurance coverage is available for employees, their spouse, and up to two dependent children with a limit of 500,000 INR, as well as their parents or in-laws for up to 300,000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit, providing peace of mind and security in times of medical necessity. Group Term & Group Personal Accident Insurance 💼 - Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent, visible & external means. Coverage Type - Employee Only Sum Insured - 3 times of annual CTC with minimum cap of INR 10,00,000 Free Cover Limit - 1.5 Crore Work-Life Balance ⚖️ - 15 days of Privilege leaves per calendar year, 6 days of Paid Sick leave per calendar year, 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves, 1 week of Paternity leave, a day off on your Birthday, and paid holidays Financial Security💰 - Provident Fund & Gratuity Wellness 🤸‍ - Employee Assistance Program and comprehensive wellness initiatives Growth 🌱 - Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. Show more Show less

Description Sangoma, a trusted business communications provider, is seeking a talented Sr. Developer specializing in Asterisk and Perl to join our innovative team. As a leader in essential business communications, Sangoma offers a highly scalable solution with unparalleled service reliability. Our product portfolio includes a single-vendor framework and fully integrated UCaaS solutions that encompass telephony, meetings, messaging, and more. We pride ourselves on our comprehensive network and security services that enhance the business operations experience for our clients. With a strong commitment to innovation, we have made significant contributions to the Asterisk and FreePBX open-source projects and have been recognized in the Gartner UCaaS Magic Quadrant for ten consecutive years. We are looking for passionate professionals who value collaboration, innovation, and teamwork to help us advance our mission and continue leading the industry. If you are ready to take on challenging development tasks in a dynamic environment, we invite you to apply and be a part of our cutting-edge team that is revolutionizing business communications. Your Role Design and develop Asterisk-based solutions using Perl programming language. Collaborate with cross-functional teams to gather and analyze requirements for new features. Optimize existing code and improve the performance of Asterisk applications. Troubleshoot and resolve complex technical issues within the Asterisk environment. Maintain comprehensive documentation of code, configurations, and processes. Participate in code reviews to ensure code quality standards are met. Stay up-to-date with the latest Asterisk developments and best practices in UCaaS. Requirements Proven experience as a developer with Asterisk and Perl. Strong understanding of telecommunications and VoIP concepts. Experience with Linux/Unix systems and scripting languages. Familiarity with telephony protocols such as SIP and RTP. Ability to work collaboratively in a team-oriented, fast-paced environment. Excellent problem-solving skills and attention to detail. Strong communication skills, both verbal and written. Apply for this job Show more Show less

Say hello to possibilities. It’s not everyday that you consider starting a new career challenge. We’re RingCentral, a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. We’re a $2 billion company that’s growing at 30+% annually and we’re expanding our Solutions Engineering Team to make sure we stay ahead of the competition. Department: Engineering – PBX Engineering Team Experience: 10+ years Work Location: Bangalore Required Qualifications: 10+ years in software development and architecture. Expert in C++ (latest standards, C++17/20/23). Strong grasp of algorithms, data structures, and network communication. Strong experience in distributed product development with cloud expertise. Proven experience in building distributed, high-performance systems. Experience in leading software design and overseeing implementation. Experience in developing and architecting large-scale projects from scratch. Mentorship experience with engineering teams. Strong analytical and problem-solving skills. Preferred: Experience in telephony, VoIP, or real-time systems. Experience with cloud technologies Prior experience with India-based engineering teams. This role is ideal for a technical leader who excels in software design, team mentorship, and cross-functional collaboration. What we offer: Mediclaim Benefits Paid Holidays Casual/Sick Leave Privilege Leave CaRing Days Bereavement Leave Maternity Leave Paternity Leave Wellness Coaching Employee Referral Bonus Professional Development Allowances Night Shift Allowances RingCentral’s Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life. RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Show more Show less

Department : IT. Title : Network Architect Cisco : : Regular, Full-Time. Travel Across the Globe for Project and Business SUMMARY : In This Position, You Will Be Required To We are seeking an experienced and detail-oriented Collaboration Network Architect to design, document, implement, and support enterprise-level collaboration and communication solutions. The ideal candidate will have a strong background in network and collaboration technologies, and be responsible for producing technical documentation (HLD, LLD, NIP), providing end-to-end deployment and troubleshooting support, and delivering expert consulting services to Roles & Responsibilities : Design and architect collaboration solutions (e.g., voice, video, messaging, conferencing) based on business and technical requirements. Develop comprehensive documentation including: High-Level Design (HLD) Low-Level Design (LLD) Network Implementation Plans (NIP) Operational guides and testing procedures. Lead and support the implementation and deployment of collaboration/network solutions. Provide technical consulting services to customers, understanding business needs and translating them into technical solutions. Perform system integration, configuration, and migration for collaboration platforms (e.g., Cisco Webex, Microsoft Teams, Zoom, CUCM, SBCs, etc. Conduct troubleshooting and root cause analysis for complex network and collaboration issues. Engage in knowledge transfer and training for customers and internal teams. Konverge Technologies Pvt Ltd. Ensure that solutions meet security, performance, and compliance standards. Stay current with emerging technologies and industry trends in collaboration and : Bachelors or Masters in IT, or a related field. 6+ years of experience in network engineering and architecture, with a focus on Cisco collaboration technology. Proven experience with collaboration technologies such as Cisco Collaboration Suite (CUCM, CUC, Expressway), Microsoft Teams, SIP, VoIP, and SBCs. (ref:hirist.tech) Show more Show less

Work Experience: 7 to 15 years Certifications: ITIL and Cisco Voice related certification Significant exposure/familiarity with the following: People Management and Operations Management Presentation skills for delivery operations Customer handling and escalation handling Multiple teams, technologies and customer’s support Must have collaboration products hands-on experience on technical side: Like - Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Voice Gateways/CUBE, Expressways and MRA, IM and Presence, Jabber Basic knowledge of Routers, Switches, UCS, vCenter, Data Center operations etc. Required Skills Manage customers and operations as per agreed SLAs Track monthly billing status and ensure to receive timely approvals from customers Knowledge of IT operations including Audits, Risk and Compliance etc. Intermediate level of experience in handling Cisco IP Telephony Network Infrastructure. Good knowledge of call routing and media resources. Good understanding of voice protocols and signaling: H323, SIP (mandatory), MGCP, SCCP Basics knowledge on key networking concepts- RTP/RTCP, DNS, LDAP, DHCP, NTP, TCP/UDP, Basic knowledge of Unified Communication Licensing and certificates. Must possess solid communication skills: Build client relations (e.g., establish productive and reciprocal relationships with ROS Team, Customers, Partners, and other stakeholders) Professional & concise (written & verbal) Self-Motivated: Perform daily, monthly and quarterly activities with limited supervision Provides guidance and mentoring to first level reporting managers and teams

i. BE/B. TECH/BCA/B.SC/M.SC/MCA/M. Tech-(Computers/Electronics/IT) ii. Minimum one certification such as CEH/CPTC/OSCP/ECSA/CEPT and/or equivalent. iii. Having at least 5+ years of post-qualification relevant work experience including appearance before court of law while presenting the extracted cyber evidence. iv. Experience of managing large scale digital evidence media. v. Comprehensive knowledge on forensic digital device data preservation, acquisition, analysis and documentation. vi. Experience in-depth practical knowledge on Ethical Hacking, Penetration Testing, OSINT, Deep and Dark Net Investigations. vii. Experience in handling real-life cyber- crime cases would be preferred. viii. Experience in investigation on Web Defacement/Site Down activities ix. Experience in investigation of Email and VOIP call Analysis and trace Down Methods. x. Experience in investigation on Web SMS/Image/Reverse Image/Video Source tracing methods. xi. Experience in practical knowledge multiple enterprise and open source which have industry benchmark. xii. Experience in comprehensive knowledge on System, Mobile Forensics, Internet Forensics, Cloud Forensics, CC Footage/AV Forensics, Database Forensics, Network Forensics, Malware Forensics, Stegano and Crypto Forensics, Memory Forensics, UAV Forensics and /or other variety of Forensic formats. xiii. Experience in-depth practical knowledge on Malware Forensics, Memory Analysis, Ethical Hacking, Penetration Testing, OSINT, Deep and Dark Net Investigations, Advanced persistent threats (APTs), Sophisticated analysis of malware, cyber security incident (Packet tracing, Web Logs, taking a copy of the mail store and aggregated log analysis), performing threat modeling, and producing intelligence threat assessments. xiv. Experience in practical knowledge on multiple enterprise, open-source tools, Static and Dynamic Malware Analysis Tools. xv. Experience in generating forensic documents for case investigation. xvi. Graduation from premier institutes (IITs, NITs, NFSL, IIIT, etc.) shall be preferred. xvii. Bug-bounty program winners will be preferred. .

Position: NICE inContact Developer (CE30SF RM 3276) Shift timing : General Shift Work Mode : Client office (5 days) Relevant Experience : 3 + years on NICE CXone (inContact) Education : Bachelor s / Masters / PhD Minimum criteria BE Computers, MCA, eqv Must have skills: NICE CXone Studio Scripting, IVR / ACD Call-Flow Design, API REST Integrations, JavaScript / JSON / Web Tech, Reporting Analytics (CXone), Contact-Center Ops KPIs Good to have skills: CRMs (Salesforce, Dynamics), Voice Sentiment Analytics, Telephony / VoIP, Agile / DevOps, Git or other VCS, Chatbot / Omnichannel Dev Any special or skills related notes: Must be hands-on with NICE CXone Studio scripting, API integrations, and omnichannel configuration. Strong communication, troubleshooting, and problem-solving abilities are essential. Candidate Roles and Responsibilities Individual contributor and mainly will be engaged in High scaled, cloud based, Video subscription domain production grade developmental assignment Job Category: Others Job Type: Full Time Job Location: Ahmedabad Indore Pune Experience: 3+ years Notice period: 0-15 days

What Success Looks Like In This Role Responsible to support Telecom infrastructure/Instance and responsible for technologies in scope. Provide support for the Global Contact Center ACD. Provide support for the audio/Video conferencing Ensure video conferencing endpoints are operational and up to date. Provide Global Call Recording/Archive System. Provide support for the CTI environment. Automate routine maintenance and monitoring tasks for the Global Contact Center ACD using scripting and automation tools. Develop and implement automation scripts and tools to manage and monitor Telecom infrastructure/Instances. Create and deploy automation workflows to manage audio/Video conferencing systems, including proactive health checks and troubleshooting. Automate the process of updating and maintaining video conferencing endpoints through centralized management systems. Develop automated solutions for call recording and archiving processes to ensure compliance and efficiency. You will be successful in this role if you have: Should possess 6+ years of experience in managing Voice Network Infrastructure Voice Video & Cloud Contact Center Technologies Support Service. Cloud Contact Center as a Service – Nice InContact, 8x8, Ringcentral, Amazon Connect, Genesys Pure Cloud, Five9. Experience in Automation features in Genesys cloud telephony platform. Experience in Automation script development using Python. On Premise, Cloud Contact Center Technologies – Avaya, Cisco, Genesys SIP, VOIP, IP Telephony & Unified Communications, IVR, CTI, Call Recording, WFM, Dialers. Basic understanding of Network Infrastructure Design and monitoring. In-depth knowledge of cloud contact center platforms, such as Genesys, Amazon Connect, Google Dialogflow Hands on experience on TMS application and architecture knowledge responsible for scheduling / managing meetings Proficiency in cloud architecture design principles and best practices. Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here. Show more Show less

Redefine the future of customer experiences. One conversation at a time. We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans. Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication. If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. Build Amazing - Deliver Amazing - Live Amazing - Be Amazing Nextiva is currently seeking a bright and talented individual for a Platform Engineer position to join our expanding voice platform engineering team. The position is responsible for developing IaC and configuration tooling for deployment and integration of voice related platforms. This role requires a high degree of experience in platform engineering in the cloud, and with a background in software development and operational awareness. The candidate must be able to design new, interpret existing cloud configurations and augment to meet the product development ecosystem. This role will require previous development experience, ability to trace errors, dig into code up the stack, understand coding logic, and provide RCA or solutions to issues. In addition, the candidate will use software development background support voice platform teams around tooling and automaton, both the development of and support of, along with reviewing stack code that voice platforms connect into. The candidate must be self-driven, highly motivated, have a sharp eye and attention for detail, responds quickly when needed, a has sound decision making skills. Key Responsibilities Develop tooling to support automation of IaC, configuration and build processes for Nextiva’s cloud communications initiatives and telephony applications Code review, troubleshooting, and testing of automation and related tooling applications Decomposing existing cloud architectures and configurations and presenting key data Creating and supporting custom tooling & observability for platform operations teams Creating and supporting scripting for testing/QA automation suites and runtime frameworks Implementing observability tools, reporting capabilities including integration into data lakes and presentation UI’s Troubleshooting all aspects of the design, install and maintenance tools and the systems they are deployed too Support for Incident resolution Build, maintain, and promote strong technical documentation Normal business hours and after hours/on call responsibilities Technical liaison to product development, engineering, support, and executive level staff Qualifications At least 6+ years of platform engineering experience, with 3+ years’ experience in systems engineering A software development and operational background with experience in real-time communications voice infrastructure including mobility; preferred knowledge of FreeSWITCH, Kamailio and Coturn Strong understanding scripting languages like Terraform, Ansible, JavaScript and Python; preferred experience with GitHub Actions Strong understanding of public cloud space infrastructure (GCP preferred), security compliance, IaC, build and deployment methodologies Strong understanding of CI/CD and distributed architectures, ability to read and troubleshoot Java code base Strong systems reliability engineering including capacity planning, performance, scalability and life cycle management Solid knowledge of WebRTC and VoIP related to protocols and architecture Solid SRE best practices, including reliability, monitoring, availability, and incident response Solid understanding of traditional infrastructure tenants; Networking, Firewalls, and OS base Demonstrate sound judgment in problem solving, identification, troubleshooting and solutions Strong analytical and organizational skills, with attention to detail Demonstrate strong verbal and written communication skills Ability to multi-task, prioritizing multiple objectives and initiatives Able to work in a team environment and with a diverse group Mentoring and cross training to platform engineering and operations Competencies Organization, Time Management & Prioritization - Focuses on key priorities; plans, organizes, schedules and executes on tasks and projects in an efficient and productive manner Solutions-oriented - Leverages tools and resources around them; scopes out what is needed for each assignment or work activity, while identifying and making appropriate use of people and other organizational resources/tools that can be leveraged Communication Skills - Expresses themselves using clear, effective and efficient language. Listens patiently and attentively. Adapts to the purpose of the communication with appropriate style, substance, detail, confidence and channel. Possess the ability to manage multiple channels of communication simultaneously; phone, email, tickets, and chat Product & Position Knowledge - Displays specialized and/or in-depth skills, knowledge or judgement and can confidently bring to bear domain knowledge and experience Documentation - Clearly organizes and presents documentation to communicate engineering principles, procedures, processes, and visuals using software tools; web-based collaboration diagrams, text editors, presentation, and configuration repositories Core Technology and Industry Knowledge - Ability to analyze and document core architecture against systems engineering best practices, with advanced problem isolation and analysis on system platforms Typical Office Environment: Requires extensive sitting with periodic standing and walking. May be required to lift up to 35 pounds unassisted. May be required to lift over 35 pounds using assistive device and/or team lift. Requires significant use of personal computer, phone and general office equipment. Needs adequate visual acuity, ability to grasp and handle objects. Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone. Total Rewards Our Total Rewards offerings are designed to allow our employees to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. Medical 🩺 – Medical insurance coverage is available for employees, their spouse, and up to two dependent children with a limit of 500,000 INR, as well as their parents or in-laws for up to 300,000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit, providing peace of mind and security in times of medical necessity. Group Term & Group Personal Accident Insurance 💼 - Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent, visible & external means. Coverage Type - Employee Only Sum Insured - 3 times of annual CTC with minimum cap of INR 10,00,000 Free Cover Limit - 1.5 Crore Work-Life Balance ⚖️ - 15 days of Privilege leaves per calendar year, 6 days of Paid Sick leave per calendar year, 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves, 1 week of Paternity leave, a day off on your Birthday, and paid holidays Financial Security💰 - Provident Fund & Gratuity Wellness 🤸‍ - Employee Assistance Program and comprehensive wellness initiatives Growth 🌱 - Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. Show more Show less

An ideal candidate will be a graduate (english medium) having very good english verbal and written communication skills. Must have 1-2 years corporate sales experience in Delhi-NCR region generating qualified leads and closing for Software Sales, Hardware sales, Telecom Solutions, Internet Solutions, VoIP Solutions to registered Corporates/BPOs with minimum 50 employees. Must have dealt with IT Admin, IT manager, IT Head and Directors. Minimum sales value per month must be minimum 5 lacs. Must be having a smartphone, two wheeler and valid license. Willing to be flexible in work timings as we offer services majorly to clients dialing international for business which can be any time zone in the world. 3 days a week candidates will be in the field meeting minimum 5-7 companies each day out of which 50% are planned in advance rest usually are cold calls in the same area, building, floor etc. Must be very disciplines, persistent with great sales attitude. Daily evening reporting (written and 5-10 minutes phone calls). 2-3 days work from office (Gurgaon based). Job Type: Full-time Pay: ₹30,000.00 - ₹45,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Health insurance Paid sick time Schedule: Monday to Friday Weekend availability Supplemental Pay: Commission pay Yearly bonus Experience: corporate sales: 1 year (Required) Language: english (Required) Location: NCR, Delhi (Required) Willingness to travel: 50% (Required) Work Location: Remote

Job Description- Artificial Intelligence Developer/AI Developer Company Profile : Capanicus provides services & support for VoIP, WebRTC, Web & smartphone applications Development for more than 16+yrs. We are a software development company committed to helping businesses build and improve their software products by using our expertise, time, and skills. Our team excels in software development, consulting, system integration, cloud, mobile apps, data analytics, QA, IT strategy, and digital transformation. Location : Mohali Experience: 1-6 years About the Role: We are looking for a highly skilled and motivated Artificial Intelligence Developer/AI Developer who has a strong foundation in backend technologies like Django, Flask, Fast API, and DRF , along with frontend development skills using React.js , Angular , Vue.js , or at least HTML/CSS/JavaScript . Key Responsibilities: Develop, train, validate, and deploy AI/ML models for real-world use cases. Collaborate with cross-functional teams to define and implement end-to-end AI systems . Design, develop, and maintain scalable APIs and microservices to expose ML models. Build and integrate user-friendly front-end interfaces to support AI-powered applications. Write clean, maintainable, and testable code for both client-side and server-side components. Implement MLOps practices including model versioning, CI/CD pipelines, monitoring, and logging. Conduct performance tuning, A/B testing, and model evaluation for continuous improvement. Stay updated with emerging technologies and best practices in AI and software engineering. Required Skills and Qualifications: Bachelor s/Master s degree in Computer Science, Artificial Intelligence, or related fields. 2-4 years of experience in AI/ML development using Python , TensorFlow , PyTorch , or similar. Strong understanding of data structures , algorithms , machine learning concepts , and model evaluation . Proficiency in backend frameworks like Django , Flask , or FastAPI . Solid front-end development skills with React , Angular , or Vue.js . or At least with HTML, CSS, JavaScript Experience with RESTful APIs , GraphQL , containerization (Docker/Kubernetes) , and cloud platforms (AWS, GCP, or Azure) . Familiarity with databases (SQL and NoSQL) and version control (Git). Knowledge of AI deployment pipelines , model serving , and monitoring tools . Preferred Skills: Experience with LLMs (e.g., GPT models, LangChain, Hugging Face Transformers) . Knowledge of data annotation tools , NLP , or Computer Vision . Exposure to CI/CD pipelines , MLOps tools (MLflow, Kubeflow). Contributions to open-source projects or AI hackathons are a plus. Soft Skills: Excellent problem-solving and analytical abilities. Strong communication and collaboration skills. Ability to take ownership and deliver in a fast-paced environment. Role: Full Stack Developer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education Job Type: Full-time Pay: ₹50,000.00 - ₹60,000.00 per month Benefits: Flexible schedule Leave encashment Schedule: Monday to Friday Supplemental Pay: Overtime pay Work Location: In person