3916 Voip Jobs - Page 15

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations, Cisco IP Phone, genesys Good to have skills : NA Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members t...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations, Cisco IP Phone, genesys Good to have skills : NA Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members t...

Client : LTIMINDTREE Job Type : Contract Job role: Microsoft 365 Teams Specialist – Voice & Collaboration Experience: 10+ Years Work Location: Pan India Payroll on : People Prime World Wide Notice : 0 to 15 days Detailed JD : Technical Skills Proven hands-on experience in administering Microsoft Teams, including voice functionalities. Experience with PSTN and call center integrations with Microsoft Teams. Proficiency in PowerShell for automation and troubleshooting. Solid understanding of the M365 service landscape and its interfaces. Familiarity with ITIL processes and service management tool usage. Proficient in using tools like Power BI and QoE (Quality of Experience) reports to monitor s...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Contact Center Operations Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: We are seeking an experienced Voice Engineer with 5 to 8 years of experience in Asterisk, Kamailio, SIP, WebRTC, and VoiceXML, along with strong scripting skills in Java. The ideal candidate will be responsible for designing, deploying, and maintaining real-time communication systems, IVR application...

Job Title: Telephony Engineer Location: Noida(Work From Office) Department: IT Infrastructure / Operations Support Reports To: IT Manager / Infrastructure Lead Employment Type: Full-time Shift: US Shift Job Summary: The Telephony Engineer is responsible for the design, configuration, implementation, and maintenance of enterprise telephony systems supporting voice communication for business operations — including call centers, interpretation teams, and remote users. The role involves working with on-premise and cloud-based VoIP platforms, managing integrations with contact center applications, troubleshooting complex telephony issues, and ensuring optimal system performance and uptime. Key Re...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Contact Center Operations Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: We are seeking an experienced Voice Engineer with 3 to 5 years of experience in Asterisk, Kamailio, SIP, WebRTC, and VoiceXML, along with strong scripting skills in Java. The ideal candidate will be responsible for designing, deploying, and maintaining real-time communication systems, IVR application...

Primary skills:Technology->Network-VoIP->Avaya-VoIP,Technology->Network-VoIP->Cisco-VoIP A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs...

The Opportunity Hitachi Energy is a global technology leader advancing a sustainable energy future for all. With a presence in over 140 countries and a strong heritage of innovation, we serve customers in the utility, industry, and infrastructure sectors with pioneering solutions across the power value chain. Our portfolio includes grid automation, high-voltage products, transformers, and energy storage systems, enabling the digital transformation and decarbonization of energy systems worldwide. At Hitachi Energy, we are committed to pushing the boundaries of what's possible to accelerate the energy transition and create a more resilient, flexible, and secure power grid. How You'll Make An I...

Role: Cisco Voice Specialist Location: Open for both Bangalore and Pune Shift Timing: US Hours - 6:30 PM to 3:30 AM (might change as per daylight saving) Interview: 2 rounds Budget – 22.5 LPA Project Overview - Cisco Contact Center & Collaboration Support Contact Center designs, services, API integrations, and coordination. Deliver training and mentorship for voice and contact center platforms. Function as primary trainer for internal/external partners. Contractor’s Role: Provides expert-level consultation and support across all phases of the project development cycle, focusing on Cisco Unified Communication and VoIP infrastructure. Collaborates with business and IT stakeholders to define co...

We are looking for highly motivated and enthusiastic Associates to join our team in the hospitality industry. The ideal candidate should have 0-2 years of experience. Roles and Responsibility Provide exceptional customer service and ensure customer satisfaction. Manage front desk operations, including handling guest inquiries and resolving issues. Coordinate with other departments to ensure seamless service delivery. Maintain high standards of cleanliness and hygiene in public areas. Assist in planning and executing events and promotions. Develop and implement new ideas to enhance customer experience. Job Requirements Excellent communication and interpersonal skills. Ability to work well und...

We are looking for a highly motivated and enthusiastic individual to join our team as a KST Associate in the hospitality industry. The ideal candidate should have 0-2 years of experience. Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes for guests. Handle guest inquiries and resolve issues professionally and courteously. Coordinate with other departments to ensure efficient service delivery. Maintain accurate records of guest interactions and transactions. Ensure compliance with company policies and procedures. Provide exceptional customer service to enhance guest satisfaction. Job Requirements Excellent communication and interpersonal...

We are looking for a highly motivated and enthusiastic individual to join our team as an F&B Service professional in the hospitality industry. The ideal candidate should have 0-2 years of experience. Roles and Responsibility Manage food and beverage service operations to ensure high-quality customer experiences. Coordinate with kitchen staff to prepare and serve food items efficiently. Maintain cleanliness and organization of food service areas, adhering to health and safety standards. Provide excellent customer service by responding promptly to customer inquiries and resolving issues professionally. Collaborate with other departments to ensure seamless service delivery. Implement effective ...

We are looking for a highly motivated and detail-oriented individual to join our team as a Housekeeping Supervisor/Associate/Apprentice/OJT in the hospitality industry. The ideal candidate should have 0-1 years of experience. Roles and Responsibility Supervise and coordinate housekeeping staff activities to ensure high standards of cleanliness and maintenance. Develop and implement effective cleaning schedules and routines to meet customer expectations. Conduct regular inspections to identify areas for improvement and provide feedback to staff members. Collaborate with other departments to ensure seamless service delivery and resolve issues promptly. Maintain accurate records of inventory, s...

We are looking for a highly skilled and experienced Guest Relations professional to join our team in the hospitality industry. The ideal candidate will have 1-3 years of experience in guest relations or a related field. Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes for guests. Handle guest complaints and resolve issues professionally and courteously. Coordinate with other departments to ensure excellent customer service delivery. Develop and implement effective strategies to enhance guest satisfaction. Maintain accurate records of guest interactions and transactions. Collaborate with the management team to achieve business objective...

Job Title: Lead Generation Executive (Telecom & Managed IT Services) Department: Sales & Business Development Location: Mohali Experience Level: Fresher / 0–1 Year Experience Employment Type: Full-Time About the Role: We are looking for an energetic and self-motivated Lead Generation Executive to join our Sales & Marketing team. The ideal candidate will assist in identifying potential business leads, qualifying prospects, and setting up meetings for the senior sales team. This is an excellent opportunity for recent graduates who are looking to build a career in B2B sales within the telecommunications and managed IT services industry. Key Responsibilities: Conduct research to identify potenti...

Company Profile : Flightcase is a Network Operations Solutions Provider and a wellreceived managed service provider. We support clientele varying from supporting network operations of niche telecom companies to managing /reporting Accounting / Data analysis tasks for companies based out of US, UK and Middle East. JD for Voice NOC & Technical Assistance Center (VOIP-Telecom) ThisrolerequiresexpertiseintechnologieslikeCiscoUnifiedCommunicationsManager(CUCM),SIP/SS7protocols,telecomequipment(likeSBCsandNGN),andhandlingescalationsforcomplexissuesrelatedtoVoIPservices,toll-freenumbers,andvariouscarrier/vendorissues. Provide end-to-end support for telecom services, from ticket creation to issue re...

Overview This is a crucial role in driving the Marketing Transformation Agenda across both food and beverages for PepsiCo globally At its core, this role is critical in supporting and equipping PEP to achieve accretive growth in the future Accretive growth requires a strong and intentional focus on the science of growth, with best practices applied consistently and at scale Responsibilities This role is responsible for delivery of analytics in the development of the Enterprise Growth Model, which deliver proven drivers of growth across the organisation This role will support establishment on the case for change through delivering analytics around existing growth drivers, scaling and improvin...

KEY DELIVERABLES/ RESPONSIBILITIES Write clean”, well-designed code Produce detailed specifications Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality Contribute in all phases of the development lifecycle Follow industry best practices Develop and deploy new features to facilitate related procedures and tools if necessary Develop solution/product using KAFKA/RabbitMQ Queue management and REDI/cache management software/framework EDUCATION/ DESIRED PROFILE Bachelor/Master’s degree in Computer Science, Software Engineering or related subject Proven 8-16 years of software development experience in Core JAVA, Spring Boot/microse...

We are looking for a skilled Telephony Architect with 5 to 19 years of experience in telephony systems, Microsoft technologies, and cloud platforms. The ideal candidate will have expertise in supporting and maintaining Unified Communication, Skype for Business 2015 with Enterprise Voice, and Microsoft Teams in an enterprise environment. Roles and Responsibility Design and implement scalable and secure telephony architectures using Microsoft Teams. Develop and maintain expertise in Direct Routing, Calling Plans, and integration with SIP trunks or PBX systems. Troubleshoot and resolve complex technical issues related to telephony systems. Collaborate with cross-functional teams to ensure seaml...

We are looking for a skilled professional with 4 to 6 years of experience in IVR/Dialog Workflow to join our team at IDESLABS PRIVATE LIMITED. The ideal candidate will have a strong background in this field and be able to work effectively in a fast-paced environment. Roles and Responsibility Design, develop, and implement IVR/Dialog workflows to meet business requirements. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain technical documentation for IVR/Dialog workflows. Troubleshoot and resolve issues related to IVR/Dialog workflows. Ensure compliance with industry standards and best practices. Participate in code reviews and contr...

SAF-T ideal candidate would work hand in hand with SAF-T Tower Lead to engage in Design/Implementation/Delivery and Warranty support. She/he would have excellent working knowledge of SAP (preferably S4), would enjoy reporting, be technically inclined, would be able to understand what can cause SAF-Ts to display wrong information or no information, strong common sense, BI Power BI reporting skills a bonus.

Responsibilities: Develop and deploy call flow applications (aka Interactive Voice Response applications) that have an impact to the customer and a support or sales agents experiences Partner with internal teams to define and implement solutions that improve support experiences Maintain highest levels of development practices including technical design, solution development, systems configuration, test documentation/execution, issue identification and resolution, writing clean, modular and self-sustaining code. Qualification: 3+ years IVR Speech Recognition experience The ability to design callflows from requirements documentation and workshops Expert knowledge of 1 or more IVR development e...

Flightcase IT Services Role Overview The Voice NOC Engineer will be responsible for providing end-to-end technical support and escalation management for VoIP and telecom networks. This role demands strong expertise in SIP protocols, Cisco Unified Communications Manager (CUCM) , and telecom equipment such as SBCs and NGNs . The candidate will handle complex VoIP troubleshooting, network monitoring, and customer communication , ensuring high service availability and adherence to SLAs. Key Responsibilities Provide end-to-end technical support for telecom and VoIP services, including ticket management, issue resolution, and client communication . Support and manage commercial voice services such...

Why this job matters Front line, technical customer service agents who demonstrate excellent customer care skills (e.g. owning, driving, communicating/updating and living the 3 BT values) such that customers that they contact/contact them are left ‘delighted’ with the experience. Providing in-depth technical support to customers through solution monitoring, localisation and remote repair. Undertake Incident, Problem, Event and SACM activities as part of the multi skilled role. What You’ll Be Doing Lead who can govern the contractual SLA and BT Service Assurance KPI’s for Netco Model office like FCR (First Contract Resolution ) and MTTR (Mean Time to repair), NPS Candidate should have good Te...

Five9 is a leader in Cloud based Contact Center solutions. To complement our rapid growth, we are actively looking for a talented and experienced WEM Application Consultant (Integration) to join our Professional Services team. In this role, you will be responsible for consultative performance in all areas related to the provisioning, implementation, and deployment of WEM solutions. The ideal candidate will: Be competent in one or more scripting languages such as Python or PowerShell Have experience integrating CRM solutions such as Salesforce or Zendesk Possess proven T-SQL / SQL skills and experience building complex queries and working with joins in various applications Be experienced in t...