1624 Voip Jobs - Page 12

Capital Numbers is looking for a highly motivated Sales Development Representative (SDR) / Business Development Representative (BDR) to join our growing demand generation team. The primary responsibility of this role is cold calling, outbound outreach, lead generation, and initial qualification of potential clients across the UK, Europe, APAC and USA markets. This is a phone-heavy role and requires exceptional communication skills in English , with a strong command of UK and US English accents and nuances. Candidates with prior experience in international cold calling, technical support, or outbound call centre environments are highly preferred. Key Responsibilities: Conduct outbound cold calls to prospective clients in the UK, Europe, APAC, and USA markets. Qualify leads through active conversations to assess their needs, challenges, and potential fit for Capital Numbers’ services. Generate a consistent pipeline of qualified leads for the sales team. Accurately maintain all records of calls, leads, and opportunities in CRM systems. Follow up on warm leads, nurture client relationships, and schedule discovery calls for the sales team. Consistently meet and exceed weekly/monthly targets for cold calls, lead qualification, and appointments. Collaborate closely with the sales and marketing teams to refine and optimize outreach strategies. Key Requirements: Education: B.Tech / M.Tech (any discipline) preferred. Experience: 1–2 years of relevant experience in international cold calling, client handling, or technical support. Proven success in outbound lead generation and cold calling. Exceptional verbal and written communication skills in English, with proficiency in UK and US English. Prior experience in international call centers (technical support or sales process) is highly preferred. Strong understanding of basic software terminologies and industry language. Comfortable working in a fast-paced, target-driven environment. Proficiency in CRM tools, ticketing platforms, and VoIP calling systems. Willingness to work night shifts aligned with Europe/UK/US time zones. Self-motivated, confident, and customer-centric with a strong sense of ownership.

As an Asterisk Developer based in Ahmedabad, Gujarat with 3+ years of experience, your main responsibility will be to develop and manage Asterisk-based systems. This will involve writing AGI scripts, configuring dial plans, and working with AMI. You will also be expected to troubleshoot VoIP/SIP issues and work on Linux and scripting languages such as PHP/Perl. It will be crucial for you to ensure secure and scalable telephony setups for the organization. To be successful in this role, you should have at least 3 years of hands-on experience with Asterisk and possess a strong understanding of SIP, AGI, and AMI. Additionally, experience with Linux operating systems and scripting languages is required. Familiarity with PSTN/GSM cards and a good grasp of VoIP deployments will be beneficial for this position. A Bachelor's degree in Computer Science/Information Technology or a related field is preferred. If you are passionate about working with Asterisk systems and have the necessary experience and skills, we encourage you to apply now or reach out to reetika.g@tgcstaffing.com or 8854055379 to express your interest in this exciting opportunity.,

Job Description: Contract and Vendor Management planning Track and update contract inventory pipeline to understand whether to renew or not. Assist with Due Diligence risk assessments Work with contract owners in preparation of Rfx Understand the vendor landscape and their capabilities. Contract approvals and administration Work with internal business partners to seek their approvals. Assist and as required, drive contract signatures. Initiate and track Purchase Orders. Ensure CMDB/Vendor performance Assist with annual risk attestations to be completed. Ensure vendors perform in accordance with SLAs and other performance metrics. Follow the SLAs (monthly/Quarterly/Half yearly or annually) Reporting and Analysis Generate and provide reports, pipeline of contracts. Ensure all spending is captured and recorded upon completion of renewal. Partner with Finance to ensure all contract spend is budgeted / captured. Invoicing and Purchase Orders (PO) Onboarding of vendors for procurement and payment. Create PO requisition and track its approval. Should have networking technology related experience like., LAN, WAN, ISDN (Integrated Services Digital Network) connections, Router-to-Router VPN, MPLS, LSR, IP, VoIP, LSP, PBX, or Private Branch Exchange, PSTN, etc., Should have dealt with Telecommunication/Network OEM, suppliers like., Bharti Airtel, Reliance, Cisco etc., Product related experience like., Cisco products, Routers, Switches, Point to Point Circuits, MPLS (Multiprotocol Label Switching) After purchase contract management like Services & Maintenance, SLA’s, Supplier performance. Network Risk Assessments follow-ups with internal departments like., Tax, Legal, Contract etc., End to End process flow of how request comes in from requestor and request get closed. Skill Set: Strong attention to detail Ability to work at times in ambiguous situations while still driving KPIs. Work with cross-functional teams to ensure activities are closed. Deadline driven where critical milestones must be met. Excellent communication and presentation skills. Knowledge of share point automation is advantageous Strong ability to multi-task.

You will be joining Vitel Global Communications Pvt Ltd, a leading provider of VoIP services known for delivering high-quality communication solutions to businesses and individuals globally. As a Technical Support Engineer based in Hyderabad, Telangana, your main responsibility will be to offer technical assistance for VoIP-related issues through phone calls and emails. You are expected to diagnose and resolve various VoIP problems, such as call quality issues, connectivity problems, and configuration errors. Moreover, you will assist customers in setting up, configuring, and maintaining VoIP systems while also monitoring and ensuring the optimal performance and uptime of the VoIP infrastructure. Collaboration with internal teams to escalate and resolve complex technical issues is a crucial part of your role, in addition to documenting and tracking customer interactions and technical issues in the support ticketing system. Regular system checks and preventative maintenance activities will be required to avoid service interruptions. To excel in this position, it is essential to stay updated with the latest VoIP technologies, trends, and best practices. Providing training and guidance to customers on VoIP system usage and features is also part of the role. The ideal candidate should possess CCNA Voice / CCNP Collaboration certifications along with a sound understanding of TCP/IP, routers, switches, firewalls, SIP, RTP, H.323, LAN, WAN, and VOIP technologies. This position offers the opportunity to work in a dynamic environment and contribute to the growth and success of Vitel Global Communications Pvt Ltd.,

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of – and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 6+ Years of hands-on experience with Microsoft Teams administration, deployment, and support. Strong knowledge of Microsoft 365 services, including Azure AD, Exchange Online, SharePoint Online, and OneDrive for Business. Experience with VoIP technologies, SIP protocols, and Direct Routing configurations. Implement, configure, and manage Microsoft Teams services including teams, channels, chats, meetings, and calling features. Configure and support Microsoft Teams Direct Routing and voice solutions using voice gateways like Ribbon SBC. Troubleshoot and resolve issues related to Microsoft Teams, Skype for Business, and Microsoft 365 collaboration tools. Manage Teams policies, meeting configurations, telephony, and resource accounts to optimize user experience and compliance. Collaborate with architecture, engineering, and support teams to design scalable and secure Teams deployments. Monitor Teams service health, usage analytics, and call quality using tools such as Call Quality Dashboard (CQD) and Microsoft Teams admin center. Develop and maintain technical documentation, user guides, and training materials for Teams users and administrators. Support migration and adoption projects related to Teams and unified communications solutions. Ensure compliance with organizational security and privacy policies in Teams configurations. Stay updated on Microsoft Teams features, best practices, and certifications such as Microsoft 365 Certified: Teams Administrator Associate (MS-700). Preferred Technical And Professional Experience Familiarity with Skype for Business and hybrid deployments is a plus. Proficiency in PowerShell scripting and Microsoft Teams PowerShell module for automation and management. Ability to troubleshoot complex issues related to voice, video, and collaboration services. Excellent communication skills and ability to work with cross-functional teams and customers. Relevant certifications such as Microsoft 365 Certified: Teams Administrator Associate (MS-700) or Microsoft 365 Certified: Enterprise Administrator Expert (MS-100, MS-101) preferred. Bachelor’s degree in Computer Science, Information Technology, or related field is desirable. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Responsibilities: * Manage customer relationships through telephone support. * Generate leads, close deals, meet targets. * Collaborate with engineering team on solution design. * Present product demos and proposals.

Mandatory Qualifications: Bachelors degree in computer science, Engineering, or related field. 7–10 years of experience in Systems Engineering, with a focus on traffic management and system-level integration. Strong hands-on experience in: Linux (deployment, scripting, configuration) Network Integration , Voice over IP , Traffic & Data Management over Internet Data Packet Inspection TCP/IP stack optimization and related protocols ELK stack (Elasticsearch, Logstash, Kibana), Grafana, Kafka Debugging production issues and performance analytics Version control (GIT), MySQL/PostgreSQL setup and tuning Python scripting (preferred) Experience across the full systems engineering lifecycle: requirements, architecture, design, development, and testing. Strong communication, documentation, and problem-solving skills. Ability to work independently and in cross-functional teams. Customer-facing experience for issue resolution. Preferred Skills: Deep Packet Inspection (DPI) systems – design, deployment, and debugging (optional) AAA systems (Authentication, Authorization, Accounting) Note: Not looking for Network Engineers, Linux Admin or IT Support profiles

We are looking for a skilled Quality Assurance Lead to join our team in the IT Services & Consulting industry, specifically in apparel quality assurance. The ideal candidate will have 14 years of experience. Roles and Responsibility Develop and implement comprehensive quality control processes to ensure high-quality apparel products. Collaborate with cross-functional teams to identify and resolve quality-related issues. Conduct regular audits to ensure compliance with industry standards and company policies. Analyze data to identify trends and areas for improvement in quality control. Implement corrective actions to address identified quality issues. Train and guide junior team members on quality control procedures. Job Requirements Proven experience in quality assurance, preferably in the apparel industry. Strong knowledge of quality control principles and practices. Excellent analytical and problem-solving skills. Ability to work effectively in a team environment. Strong communication and interpersonal skills. Experience with quality management systems and software.

The future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people s skills and backgrounds to make the right choices with our clients, for our company and for our own futures. Skills & Experience: 8+ years of experience in Java and AngularJS development in telecom systems on OSS and BSS applications. Strong expertise in CSTA, SIP, RTP, SRTP, and WebRTC for VoIP call handling. Strong experience in multithreading, performance tuning, and real-time systems. Knowledge of cloud-based VoIP solutions (AWS, Kubernetes, Docker, OpenStack) is a plus. Experience with SDN for network traffic engineering is a bonus. Integrate location-based routing (LoST, PIDF-LO, HELD) Implement XMPP-based messaging for real-time emergency communications. Secure telecom protocols using TLS, IPsec, HTTPS. Collaborate with GIS teams to support geospatial call routing. Maintain and optimize low-latency, high-availability telecom systems Familiarity with SS7, ISUP, and PSTN to IP transition. Preferred Qualifications: Certifications in VoIP, SIP, or Cloud Telecom (Cisco, Avaya, AWS, etc.). Familiarity with services regulations (FCC, NENA, EENA). Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. Choose your future. Choose Atos

The future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people s skills and backgrounds to make the right choices with our clients, for our company and for our own futures. Skills & Experience: 8+ years of experience in Java and AngularJS development in telecom systems on OSS and BSS applications. Strong expertise in CSTA, SIP, RTP, SRTP, and WebRTC for VoIP call handling. Strong experience in multithreading, performance tuning, and real-time systems. Knowledge of cloud-based VoIP solutions (AWS, Kubernetes, Docker, OpenStack) is a plus. Experience with SDN for network traffic engineering is a bonus. Integrate location-based routing (LoST, PIDF-LO, HELD) Implement XMPP-based messaging for real-time emergency communications. Secure telecom protocols using TLS, IPsec, HTTPS. Collaborate with GIS teams to support geospatial call routing. Maintain and optimize low-latency, high-availability telecom systems Familiarity with SS7, ISUP, and PSTN to IP transition. Preferred Qualifications: Certifications in VoIP, SIP, or Cloud Telecom (Cisco, Avaya, AWS, etc.). Familiarity with services regulations (FCC, NENA, EENA). Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Choose your future. Choose Atos

Statement of Work Scope of Services: Vendor shall comply and provide all services in accordance with the Agreement and the following requirements in this SOW. Vendor shall provide Client with software engineering services to deliver an existing Application that is currently .Net Framework 4.8 compatible to be fully functional with latest stable .Net version (exact version to be decided based on project commencement date). Implement the changes that have been identified by Clients product and development team to deliver this .Net upgrade. The work is to be carried out in close supervision with Clients senior team. The development process should be done using Client suggested Agile and ALM process Developers are to implement unit and integration tests where it is possible. Clients product and test team will contribute with additional manual UATs (User acceptance tests). This is not a replacement of unit tests and should be carried out in conjunction with unit tests. The final deliverable would be the application with all the projects that are successfully targeting agreed upon .NET version, is able to build and run. Satisfactory delivery will be subject to evaluation by means of thorough testing.

The future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people s skills and backgrounds to make the right choices with our clients, for our company and for our own futures. Skills & Experience: 8+ years of experience in Java and AngularJS development in telecom systems on OSS and BSS applications. Strong expertise in CSTA, SIP, RTP, SRTP, and WebRTC for VoIP call handling. Strong experience in multithreading, performance tuning, and real-time systems. Knowledge of cloud-based VoIP solutions (AWS, Kubernetes, Docker, OpenStack) is a plus. Experience with SDN for network traffic engineering is a bonus. Integrate location-based routing (LoST, PIDF-LO, HELD) Implement XMPP-based messaging for real-time emergency communications. Secure telecom protocols using TLS, IPsec, HTTPS. Collaborate with GIS teams to support geospatial call routing. Maintain and optimize low-latency, high-availability telecom systems Familiarity with SS7, ISUP, and PSTN to IP transition. Preferred Qualifications: Certifications in VoIP, SIP, or Cloud Telecom (Cisco, Avaya, AWS, etc.). Familiarity with services regulations (FCC, NENA, EENA). Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. Choose your future. Choose Atos

We are looking for a skilled Asterisk Developer with 1 to 6 years of experience to join our team at Panzer Technologies, located in [location to be specified]. The ideal candidate will have expertise in developing and implementing Asterisk applications. Roles and Responsibility Design, develop, and test Asterisk applications using various programming languages. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain high-quality, reliable, and scalable code. Troubleshoot and resolve technical issues efficiently. Participate in code reviews and contribute to improving overall code quality. Stay updated with the latest trends and technologies in Asterisk development. Job Requirements Strong understanding of Asterisk architecture and its components. Proficiency in one or more programming languages such as C, C++, Python, etc. Experience with Asterisk development tools and frameworks. Excellent problem-solving skills and attention to detail. Ability to work collaboratively in a team environment. Strong communication and interpersonal skills.

Key Responsibilities : Provide white-glove technical support for internal, customer, and C-level executive meetings Proactively identify potential AV issues and provide solutions to clients concerns or needs Demonstrate a strong working knowledge of video conferencing services, for example, Microsoft Teams, Zoom or WebEx, etc. Bring technical expertise and guidance for the deployment & operation of Crestron Flex and Polycom VTC codec Proactively monitor and manage conference room booking system. Assist customers with booking different rooms when they are under repair Review standard setup specifications for meetings and conferences Contact clients to ensure proper set up of configurable rooms per specifications (table layout, airwall opening, and closure, technology configuration including microphones & projection needed, etc.) Ensure cleanliness, temperature, and functionality of conference rooms Electronics troubleshooting skills ability to determine and localize where the problem exists Maintain conference room standards for signage, equipment, and seating Respond to client requests promptly Ensure consumables are available for the client Provides support for the audio-video systems and media control systems. Troubleshoot and maintain audio/video devices and associated wiring. Responsible for putting in tickets with IT department responsible for audio visual technology Perform routine and proactive testing to ensure the functionality of equipment before use. Alignment and calibration procedures for audio and video devices Responsible for communicating the need for maintenance or repair of audio-visual equipment Perform regular maintenance, software and firmware updates, preventive maintenance, and routine repairs to provide uninterrupted service of all conference room equipment Some commissioning and programming Any other duties and tasks assigned Qualifications Required 2 years experience in a client/customer service-oriented environment, preferably in a corporate conference center 2+ years of experience with Microsoft Office in an office environment Familiarity with integrated AV systems Ability to learn new software as required for the position Ability to work in a fast-paced environment with competing priorities Must always maintain a professional appearance and demeanor Experience with a hotel, corporate conference center, or large enterprise systems Preferred Bachelor's degree and 2+ years of related experience OR Diploma with 4+ years of related experience Demonstrate the ability to perform under pressure and manage time well Experience with EMS or any web-based conference room scheduling system preferred CTS Certification (preferred) Crestron, AMX, or Extron Certifications (preferred) DSP Programming (BIAMP, QCS) (preferred)

Key Responsibilities: Setup, configuration & maintenance of: CCTV, NVR, printers, routers, scanners, and computer systems Nurse call systems, EPABX, queue display units, clinic TV screens Internet routers, switches, gateways, and Wi-Fi access points VOIP systems – setup, configuration, and integration support Queue systems, kiosk display units, room TVs, and patient flow screens Windows OS installation and software support Windows Server, Active Directory & PACS system support (with training/guidance if needed) Network management, troubleshooting, and firewall support Clinic-wide automation setup support (queue, WhatsApp, kiosk, ERP, etc.) Support in digital communication systems – email, Outlook, etc. Regular check-up of clinic systems & IT asset tracking Liaising with vendors for unresolved hardware/software issues Supporting clinic teams with basic IT issues and documentation Requirements: Diploma in Hardware, Networking, or IT (BSc or equivalent is a plus) At least 2 years of experience in a tech support/IT role Working knowledge of: CCTV & EPABX Windows Server basics VOIP setup & softphone configuration MS Office tools (Word, Excel, PowerPoint, Outlook) Basic automation understanding (queues, kiosk, WhatsApp integrations, etc.) Must be on-site daily and ready to handle urgent tasks across departments Strong sense of responsibility, ownership, and time discipline Knowledge of basic electronics (Preferred) Familiarity with access control systems or nurse calling systems (Preferred) Job Type: Full-time Pay: ₹20,000.00 - ₹28,000.00 per month Work Location: In person

The Network Engineer is responsible for the design, implementation, management, and troubleshooting of the campus-wide network infrastructure. This role ensures high availability, performance, and security of all network systems to support the academic and administrative functions of the college. Key Responsibilities: Design, configure, and manage LAN, WAN, VLANs, and wireless networks across the campus. Install, configure, and maintain routers, switches, firewalls, access points, and other network hardware. Monitor network performance and ensure system availability and reliability. Troubleshoot network issues, perform root cause analysis, and implement solutions promptly. Maintain and update network documentation, diagrams, and inventories. Ensure network security through proper configuration, monitoring, and timely patching. Manage bandwidth and optimize internet and intranet usage. Provide network access and support for classrooms, labs, faculty, students, and events. Coordinate with Internet Service Providers (ISPs) and vendors for service delivery and maintenance. Support VoIP systems, surveillance systems, and biometric attendance systems. Assist in implementing disaster recovery and backup plans related to network systems. Qualifications: Bachelor’s degree in Computer Science, Electronics, IT, or a related field. (Diploma with relevant experience may also be considered.) 2+ years of hands-on experience as a network engineer or in a similar role. Certifications like CCNA, CCNP, or equivalent are highly desirable. Solid understanding of network protocols (TCP/IP, DNS, DHCP, etc.). Experience with Cisco/HP/D-Link or similar network equipment. Key Skills: Strong diagnostic and troubleshooting skills Attention to detail and analytical thinking Ability to document technical processes clearly Excellent communication and collaboration skills Knowledge of campus networking and cybersecurity best practices Job Type: Full-time Pay: From ₹30,000.00 per month Work Location: In person

We aspire to be world-leader in innovative telecom and security solutions by offering cutting-edge, high-performance telecom and security solutions to business customers. Our Mission is simple. To prove that Indian engineers can design, develop, and manufacture world-class technology products for customers across the world, right from India. Join our team of like-minded engineers, applied researchers, and technocrats with the will, courage, and madness to achieve this mission! Why work at Matrix Matrix fully integrates software and hardware across its products. Engineers here collaborate more effectively to create solutions that solve real problems and make an impact. We are responsible for every nut, bolt, and line of code in our products! As an engineer, your involvement will be critical in the entire lifecycle of a product - right from ideation-development-production-deployment. Get to feel the sense of accomplishment that comes with creating something that solves a real and pressing problem and is used by scores of customers. Job Description Role : Software Architect - Embedded Function : Embedded Software Development Work Location : Vadodara, Gujarat Who are you You are an Energetic, Passionate, and Innate Software technology leader having excellent knowledge of designing and developing Linux based embedded products and having an experience of 8+ years with at least 4-5 years of experience of technical leadership. You possess very good knowledge of Software Architecture and Design, Design Patterns, OOPS concepts, Data Structures and Algorithms, Messages Queues, Multi-threading applications, Networking concepts and software security. You are competent to design, develop and deliver Software applications and embedded products. Experience : 8+ Years Qualification : B.E/ B.tech/ M.E/ M.tech (EC, Electronics, Electronics & Telecommunication, Computer Engineering, CSE) or related field Technical Skills Required: Hands-on experience in C/ C++, Embedded C (Very strong exposure in C Programming concepts). Linux, Command of Linux OS. IPC – Inter-Process Communication exposure (Multithreading and Socket Programming). Working experience or Knowledge with Microprocessors like Arm 7/9, Cortex A8/A15, Qualcomm, Intel, IMX,NXP etc will be a huge plus. You have sound knowledge and hands-on experience in one or more Technologies/Platform like Socket Programming, Multi-Threading, ONVIF/RTSP, Video codecs H264/H265, Video Parsing of H264/H265, Image processing, Embedded Web Server, BLE, WIFI, RS485. UART, Push Notification (FCM), VoIP (SIP & RTP). You possess good knowledge and working experience in one or more Tech Stacks/Frameworks like Ffmpeg, Gstreamer, QT/QML, LIVE555, OpenCV(Image Processing), Networking Fundamentals, Basic Linux commands. You are proficient in at least two or more languages from among C, JAVA, Python, C++, HTML/CSS, JQuery/Javascript. You take complete ownership of timely product delivery with impeccable software quality. You have experience in building, leading, and managing multi-engineer project teams. You have the ability to navigate the teams through fast changing market needs. You possess strong people leadership skills in growing/nurturing/mentoring the young engineers. You are a motivated problem solver who can accurately document and communicate issues, can present the problem and solution in a short and crisp manner without taking into circles. You have a good understanding of JIRA, Confluence, SVN, Fisheye, Crucible, Sonar/Parasoft/LDRA and Nessus/Nexpose. How your day might look like Drive the design, strategy, and execution of software development projects to support product roadmaps. Select best technologies to build a product to serve the customer use cases. Ensure that the engineering team understands the business direction, customer requirements in detail and how each individual engineer’s work contributes towards the big picture of the product’s success and in turn company’s success. Work with development teams and product managers to ideate a solution. Collaborate and prioritize Epics/Stories with Product Owners and Product Managers on new products and new features and ensure deadlines are met within the scrum teams. Attract, Hire, Retain, motivate and mentor the software engineering teams. Build the necessary skills in the team either by training the existing resources on new areas or hiring new members in the team. Validate important design decisions that lead to technical debt or increase in project cost or delays in project deliveries. Increase the Velocity of development through operational excellence. What we offer Opportunity to work for an Indian Tech Company creating incredible products for the world, right from India Be part of a challenging, encouraging, and rewarding environment to do the best work of your life Competitive salary and other benefits Generous leave schedule of 21 days in addition to 9 public holidays, including holiday adjustments to convert weekends into long weekends 5-day workweek with 8 flexi-days months, allowing you to take care of responsibilities at home and work Company-paid Medical Insurance for the whole family (Employee+Spouse+Kids+Parents). Company paid Accident Insurance for the Employee On-premise meals, subsidized by the company If you are an Innovative Tech-savvy individual, Look no further. Click on Apply and we will reach out to you soon!

Job description Job Role : Delivery Coordinator Job Location : Lucknow Reporting to : Delivery Manager About Innovatiview Innovatiview India is a diversified IT infrastructure and Service organisation backed by Technology and Innovation. We are leaders in Examination Security Solutions. The other business verticals include Animatronics Solutions, Reverse Logistics Solutions, IT Infrastructure & Rental Solutions, Mobile Signal Boosters. We have a pan India presence with our HQ in Noida. www.innovatiview.com Job Responsibility Assist the Delivery Manager in executing and overseeing operations during major exams. Interface with local nodal officers, government officials, and field teams for smooth exam execution. Document all operational logs, call recordings, incident reports, and system health updates. Assist in troubleshooting technology (CCTV cams, biometric terminals, VOIP gear) in coordination with technical teams. Monitor live feeds from CCTV cameras and control room dashboards (CCR) to identify and escalate anomalies. Document operational updates and maintain logs on surveillance performance and system health. Act as a central point of contact between field operatives, government representatives, and internal teams. Ensure SOPs related to security and data confidentiality are strictly followed. Job Specification Any Graduate can Apply Knowledge of MS Excel and Google Sheet. Excellent communicator; adaptable, calm under pressure. Ready to embrace fieldwork during exam cycles across locations. Two-wheeler is a must for the role Highlights of this role Get direct, practical experience with IoT devices : CCTV, biometric scanners, VOIP handsets, GPS trackers, OMR scanners. Participate in large-scale, mission-critical system rollout for public exams. Solve real-world tech-operational challenges—perfect for developing problem-solving and coordination skills under stress. Boost your knowledge with experiential learning in surveillance, command-control setups, and data-driven operations. Interested candidates can directly share their resume to monika.sharma@innovatiview.com or WhatsApp your resume at 9319086459 Job Types: Full-time, Permanent Pay: ₹23,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description The UC Engineering Consultant’s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc.). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures. Qualifications 5+ years of hands-on experience in Unified Communications, VoIP, and Collaboration tools, including Cisco products (Call Manager, Meeting Server, Expressway/VCS, TMS, Meeting Manager, Endpoints, WebEx, Jabber). Hands-on experience with Microsoft Server environments (2008, 2012, 2016), Citrix VDI environments, MAC OSX, Windows environments (Windows 10), and MobileIron (MDM). Strong knowledge of Cisco TAC support (raising cases and escalating). Strong experience with monitoring tools such as Zabbix or other relevant platforms. Advanced knowledge of troubleshooting tools (Wireshark, etc.). Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS). Experience with VMware architecture. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Cyara is the world’s leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands, including Airbnb and NAB trust Cyara to deliver customer smiles at scale. Our promise is Customer Smiles - Delivered at Scale, and as a member of Cyara’s team, you’ll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. Interested to find out more about us? Check out: www.cyara.com Want to know what it’s really like to join Cyara? Check out this link to meet some real Cyarans and read about their individual career journey with us: https://cyara.com/employee-profiles/ Cyara’s Values: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive. Cyara’s Diversity, Equity, Inclusive and Belonging: At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success. We are looking for an experienced technical support engineer to join our Customer Response team where they will perform a wide range of customer care activities for our enterprise customers. The expectation of the Senior Support Engineer is that he/she will possess a high level of technical acumen with domain expertise in the testing/contact center space. They will also be a quick learner and develop expertise in all aspects of the Cyara Platform - deploying this knowledge to help our customers be successful with our product. We are also looking for someone that is able to function effectively in high-pressure situations and handle escalations in a calm, methodical and professional manner. We need someone who will be a trusted technical advisor to the customer, a passionate advocate for the customer, and someone who cares about and is obsessed with the customer experience as we are; a highly organized, detailed oriented and proactive individual that we can entrust with our largest and most strategic customers. We are seeking someone who is an exceptional communicator, and can maintain high levels of engagement with our customers and deliver an elevated level of service to drive customer satisfaction and loyalty. Responsibilities: Make our customers happy: Create great experiences for our customers when they need help. Build trust and strong relationships with customers Managing support cases to enable fast resolution of inbound requests, while delivering quality work, meeting or exceeding our customers’ expectations Contributing and maintaining both internal and customer-facing content in our Knowledge Center to drive knowledge sharing across the team and help our customers self-serve Be a product expert: Learn Cyara products intimately and help customers (and other team members!) do the same Maintaining up-to-date expertise and certifications in Cyara suite of products and related technologies Resolve issues: Investigate issues in the product, partner closely with engineering to fix issues Using our ticket tracking system to work on customers' requests; research, troubleshoot and identify solutions to product, software, network and hardware issues Documenting defects that are escalated to the Engineering team Documenting production impacting incidents Represent the voice of the customer: Represent our customers' needs and struggles to drive our product in a strong direction Managing internal and customer-facing communications in the event of outages or incidents, keeping all parties updated on progress Improve how we operate: Whether it's our tools, systems, or processes, we'll rely on you to help us scale our support Supporting and taking ownership of ad-hoc projects to develop the capabilities of the Customer Response support team The Experience You Have: 2 years previous experience supporting at least one or more types of voice application product such as a VoIP product, IVR product, Genesys, Avaya, Cisco, or Nortel PBXs Knowledge and experience with support of SIP VoIP, H323 VoIP and ISDN signaling systems Knowledge of network fundamentals and protocols Knowledge and understanding Web technologies Understanding of CTI Experience working in support in a software company Experience tracing calls using application logs, Wireshark traces, carrier traces Web API & shell scripting experience Must have good analytical and troubleshooting skills Must have good verbal and written communication skills Nice to have: Database knowledge and experience with MS SQL server 2016 or later with running executing queries and using SQL Management Studio Support experience with Windows Server 2012 and later Windows server administration/implementation Knowledge of Docker Technology Knowledge and experience with VMWare Knowledge and experience working with Elasticsearch, Sumologic, Splunk Experience debugging web pages using common Browser types such as IE, Firefox, Chrome etc Knowledge of JQuery, Javascript, HTML Why you should join us: At Cyara you’ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere. Cyara cares for its own - you’ll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators. Interested? Know someone who might be? Apply online now. Cyara are a Global Circle Back Initiative Employer - we commit to respond to every applicant. Agencies: Thanks but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description The UC Engineering Consultant’s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc.). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures. Qualifications 5+ years of hands-on experience in Unified Communications, VoIP, and Collaboration tools, including Cisco products (Call Manager, Meeting Server, Expressway/VCS, TMS, Meeting Manager, Endpoints, WebEx, Jabber). Hands-on experience with Microsoft Server environments (2008, 2012, 2016), Citrix VDI environments, MAC OSX, Windows environments (Windows 10), and MobileIron (MDM). Strong knowledge of Cisco TAC support (raising cases and escalating). Strong experience with monitoring tools such as Zabbix or other relevant platforms. Advanced knowledge of troubleshooting tools (Wireshark, etc.). Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS). Experience with VMware architecture. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Working hours: Night shift 6.30 PM to 3.30 AM (Can be flexible in timing) Working Monday to Friday. We're looking for a Senior Network Engineer. Reporting to the Network Manager, our ideal candidate is out-of-the-box ready and motivated to keep themselves on task. You'll also work to proactively reduce recurrence of technical problems utilising standards, procedures, processes and best practices. This position supports a highly-available, network infrastructure. You'll be part of a team resolving installation, configuration, connectivity and application problems expeditiously to eliminate and/or minimise down time. Responsibilities: Install, configure, maintain, optimise, and troubleshoot network hardware globally. Ensure enterprise-wide network scalability and performance through performance monitoring, logging, packet analysis, and event correlation. Create designs for network infrastructure and specifications for individual devices and communications circuits. Create and maintain documentation of network design and modify to ensure network infrastructure is secure, reliable and scalable. Responsible for designing and executing all network upgrades required to allow for rapid company growth. Update and tune corporate firewalls Ensure network meets all required security standards and government regulations. Ensure firmware updates are deployed in a timely manner to mitigate risk. Maintains skills by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organisations. Develop project roadmaps, plan and implement project timelines, establish test plans, and recommend and implement new network technologies. Work with vendors, operational users, and technical personnel in a cross-team capacity. Requirements: Bachelor's Degree preferred. 3+ years' experience in a broad scope Network Engineer role. Experience with firewalls, VPN technologies, monitoring systems, and Wi-Fi. QoS experience. AWS Certified Advanced Networking certification a plus, but not required. Experience with dynamic routing protocols such as BGP and best practices for availability and performance. AWS experience in setting up VPC, Transit Gateways, etc. Experience with Networks Firewalls. Cisco Certification (CCNA or CCNP) a plus, but not required. Experience with internet architectures including multi-homing with ISPs, traffic engineering through manipulation of BGP attributes and best practice in peering. Understanding of VoIP support systems on a network Scripting, such as PHP a strong asset. Limited travel may be required, including internationally. Ability to provide support during off-hours and during incident situations.

Troubleshooting VOIP Network issues. in-Depth Knowledge of IP Protocols.SIP,MGCP,H.323 etc. Troubleshooting skills in UC devices like CUCM, UCCX,CUC. Should be having knowledge of Third-party recording application and servers. Excellent troubleshooting skills on Cisco Unified Call manager and IP Phones. Good Knowledge of PRIs, Cisco Voice Gateways, IP Telephony. Familiarity with WAN and LAN systems. Experience with E1, FXS SRST and SCCP. Hands on experience on Network and Cisco Voice devices. Work experience on IP Phone , Gateway and CUCM configuration.

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description The UC Engineering Consultant’s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc.). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures. Qualifications 5+ years of hands-on experience in Unified Communications, VoIP, and Collaboration tools, including Cisco products (Call Manager, Meeting Server, Expressway/VCS, TMS, Meeting Manager, Endpoints, WebEx, Jabber). Hands-on experience with Microsoft Server environments (2008, 2012, 2016), Citrix VDI environments, MAC OSX, Windows environments (Windows 10), and MobileIron (MDM). Strong knowledge of Cisco TAC support (raising cases and escalating). Strong experience with monitoring tools such as Zabbix or other relevant platforms. Advanced knowledge of troubleshooting tools (Wireshark, etc.). Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS). Experience with VMware architecture. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description The UC Engineering Consultant’s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc.). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures. Qualifications 5+ years of hands-on experience in Unified Communications, VoIP, and Collaboration tools, including Cisco products (Call Manager, Meeting Server, Expressway/VCS, TMS, Meeting Manager, Endpoints, WebEx, Jabber). Hands-on experience with Microsoft Server environments (2008, 2012, 2016), Citrix VDI environments, MAC OSX, Windows environments (Windows 10), and MobileIron (MDM). Strong knowledge of Cisco TAC support (raising cases and escalating). Strong experience with monitoring tools such as Zabbix or other relevant platforms. Advanced knowledge of troubleshooting tools (Wireshark, etc.). Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS). Experience with VMware architecture. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.