2713 Voip Jobs - Page 13

Location: New Delhi Experience: 17 + Years Job Title: Senior Electrical Engineer 1. Minimum Qualification · BE / B.Tech or equivalent from a recognized university. · 17 + years of experience in electrical designing of buildings and factories. · Design experience in MEP consultancies will only be considered. 2. Job Responsibilities: · Understanding the project requirements. · Checking design calculations and space planning for Electrical and ELV services. · Preparation of design basis reports. · Power distribution schematics, SLDs, ELV schematics · Lifts , escalators and travellator design · Providing guidance to draftsman and engineers for making layouts and drawings and checking the same. ·...

Exotel is a prominent customer communication platform in Asia, dedicated to transitioning enterprise customer communication to the cloud. With a remarkable track record of powering over 4 billion calls and connecting more than 320 million individuals in 2020, Exotel collaborates with pioneering companies like Ola, Swiggy, Zerodha, WhiteHat Jr, Practo, Flipkart, GoJek, and several top banks. Join our mission to revolutionize how businesses approach customer communication by being part of our dynamic team. As the Product Support Team Lead at Exotel, you will play a pivotal role in ensuring the seamless operation of the Tech Support function. Your responsibilities will encompass managing escala...

You are an experienced FreeSWITCH Developer looking to join the team at Webvio Technologies. Your main responsibilities will include setting up, configuring, and maintaining FreeSWITCH systems for both production and development environments. You will also be developing, customizing, and optimizing call flows, IVR applications, SIP trunking, and conferencing solutions. Integrating FreeSWITCH with databases, APIs, and third-party applications will be a key part of your role. Monitoring, troubleshooting, and resolving issues related to call quality, signaling, and media will also be within your remit. It will be essential to ensure system stability, scalability, and high availability, as well ...

Responsibility to Perform health check monitoring on all CyberArk severs to ensure consistent availability of system to end users Responsible for development of PSM auto IT scripts and CPM connectors Should have good knowledge of CyberArk Disaster recovery and DNA Excellent verbal and written communication Experience with various IT / Security technologies- Including Active Directory, DNS, Exchange, Firewalls, VPN Gateways, IPS, Proxy, PKI Preferred: PAM technology certifications Security domain certification Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise BE / B Tech in any stream, M.Sc. (Computer Science/IT) / M.C.A, wi...

About The Role Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer s...

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where y...

Due to growing success within the Technology and Security Consulting Busineess we are looking for an experienced ICT & Telecommunications Engineer on a permanent staff basis. You will be joining a growing Technology Systems team and helping deliver leading edge technology solutions to various clients, across the following secotrs: • Healthcare • Commercial / Mixed Use Developments • Data Centres • Aviation • Transport & Infrastructure Responsibilities As an ICT & Telecommunications Engineer you will be responsible for development and publishing of Telecommunications Designs to support projects by undertaking detailed designs relating to ICT & Telecommunications Systems including: Structured ...

About The Role Job Title:Specialist Workforce Management Skills, Experience & Education Required Skills: Workforce Management (WFM) Experience with WFM platforms such as NICE, Verint, Calabrio, Aspect Forecasting, capacity planning, scheduling, and real-time queue management Contact center operations and performance optimization Integration with orchestration platforms and infrastructure design ROI generation and solution deployment Speech analytics and customer service domain expertise Preferred Skills: Project Management Roles & Responsibilities Design and deliver workforce optimization solutions in customer service domains Implement WFM platforms and create forecasting models aligned with...

About The Role Job Title:Nice CXone Analyst Skills, Experience & Education Required Skills;Nice CXone\Contact Center Solution Design and Implementation Multichannel Application Development (IVR, Email, Chat, SMS, Social Media) API Integration, Java, WebServices, Containerization (Kubernetes) Voice and Non-Voice Solutions AI and Natural Language Processing (NLU Engines) Cloud Administration and Application Development CRM Integration and Agent Screen Pop Self-Service/IVR and DFO Solution Design Preferred Skills: (blank) Roles & Responsibilities Collaborate with clients to design and implement customer service initiatives Deliver multichannel contact center applications using NICE CXone Integr...

Role: Telesales Representative - USA Market Position Overview We are seeking an experienced Telesales Representative with USA accent training to join our dynamic sales team. The ideal candidate will have proven telesales experience and the ability to effectively communicate with American customers, driving sales growth through outbound and inbound calling activities. Key Responsibilities: Sales Activities: Conduct 200-300 outbound calls daily to prospective customers in the USA market Handle inbound sales inquiries and convert leads into sales opportunities Present and promote products/services using solid arguments to prospective customers Establish, develop, and maintain positive business ...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : Network Infrastructures Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary Key Responsibilities:-Responsible for handling end user queries and issues related to voice and telephony setup. Configuring, maintaining & managing various telephony related equipment's. Diagnose enterprise voice incidents that are caused by syst...

About The Role Work Location Delhi, Mumbai, Bengaluru | Years of experience 3 + years | Entity India Business | Level :11 -Analyst Key responsibilities Drive client value creation Understand the clients business, priorities and leadership agenda Co-create with the client, articulate transformation and drive innovation agenda for the client Align the right teams or capabilities to enable (sell and deliver) successful transformation/innovation agenda Build long-standing, trust-based relationships Establish self as a trusted advisor with the client C-suite through an in-depth understanding of the client as well as industry Build networks at Accenture to be able to bring the best of Accenture to...

Role: Telesales Representative - USA Market Position Overview We are seeking an experienced Telesales Representative with USA accent training to join our dynamic sales team. The ideal candidate will have proven telesales experience and the ability to effectively communicate with American customers, driving sales growth through outbound and inbound calling activities. Key Responsibilities: Sales Activities: Conduct 200-300 outbound calls daily to prospective customers in the USA market Handle inbound sales inquiries and convert leads into sales opportunities Present and promote products/services using solid arguments to prospective customers Establish, develop, and maintain positive business ...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Cloud Contact Center Implementation Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or ap...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Plant Maintenance (PM) Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Job Summary :A highly skilled SAP Service Management Functional Consultant to join our project team. The ideal candidate will have extensive experience with SAP S4 HANA Service Module and a strong understanding of Service with Advance execution, recurring Service, Intercompany service and SAP Customer Service Module. Key Responsibilities and Qualifi...

Junior Real-Time Media Engineer (LiveKit / Janus) — 0–2 years Company: Simplia Inc. (Global AI startup, remote-first) Location: Remote (India-friendly time zones) Type: Full-time, Entry-level Why this role Help us build lightning-fast live video/audio features that power AI products used by small and mid-sized businesses across North America. You’ll work with LiveKit every day (and Janus is a big plus) to ship reliable, low-latency experiences that “just work.” As part of our initial screening process, we request you to kindly fill out the below Google Form: https://forms.gle/Ft4q6weSTFrfhPEc8 What you’ll do Build and ship real-time features using LiveKit (ingest, publish/subscribe, rooms, r...

About The Role Project Role : Industry Subject Matter Advisor Project Role Description : Work closely with client project teams to provide expertise (functional, technical, industry, tools/methods) to ensure successful solution design and delivery. Must have skills : SAP for Utilities Cust Financial Mgt FICA Good to have skills : SAP for Utilities Billing Minimum 7.5 year(s) of experience is required Educational Qualification : BE BTech Summary :As an Industry Subject Matter Advisor, you will work closely with client project teams to provide expertise (functional, technical, industry, tools/methods) to ensure successful solution design and delivery. Your typical day will involve collaboratin...

Role: Telesales Representative - USA Market Position Overview We are seeking an experienced Telesales Representative with USA accent training to join our dynamic sales team. The ideal candidate will have proven telesales experience and the ability to effectively communicate with American customers, driving sales growth through outbound and inbound calling activities. Key Responsibilities: Sales Activities: Conduct 200-300 outbound calls daily to prospective customers in the USA market Handle inbound sales inquiries and convert leads into sales opportunities Present and promote products/services using solid arguments to prospective customers Establish, develop, and maintain positive business ...

Role: Telesales Representative - USA Market Position Overview We are seeking an experienced Telesales Representative with USA accent training to join our dynamic sales team. The ideal candidate will have proven telesales experience and the ability to effectively communicate with American customers, driving sales growth through outbound and inbound calling activities. Key Responsibilities: Sales Activities: Conduct 200-300 outbound calls daily to prospective customers in the USA market Handle inbound sales inquiries and convert leads into sales opportunities Present and promote products/services using solid arguments to prospective customers Establish, develop, and maintain positive business ...

Troubleshoot and mitigate voice platform relates issues Support testing efforts of new voice features, platform types, and endpoint Support upgrades and migrations of platforms for life cycle management Management of large-scale distributed systems Support for in-day and after-hours Incident resolution Build, maintain, and promote strong technical documentation Support for Incident resolution Build, maintain, and promote strong technical documentation Normal business hours and after hours/on call responsibilities Technical liaison to product development, engineering, support, and executive level staff Qualifications At least 2+ years of platform operations experience in cloud based environme...

Troubleshoot and mitigate voice platform relates issues Support testing efforts of new voice features, platform types, and endpoint Support upgrades and migrations of platforms for life cycle management Management of large-scale distributed systems Support for in-day and after-hours Incident resolution Build, maintain, and promote strong technical documentation Support for Incident resolution Build, maintain, and promote strong technical documentation Normal business hours and after hours/on call responsibilities Technical liaison to product development, engineering, support, and executive level staff Qualifications At least 2+ years of platform operations experience in cloud based environme...

About the Role: Whats in it for you: We are seeking a highly motivated and talented Entry Level AI Engineer to join our growing team. In this role, you will have the exciting opportunity to work at the forefront of both traditional machine learning and cutting-edge generative AI. You will contribute to the development and implementation of AI solutions that address real-world challenges in the financial services industry. This role requires a strong foundation in AI/ML principles, software engineering skills, and a collaborative mindset. This is an excellent opportunity to be part of a team based out of Gurgaon and to work with colleagues across multiple regions globally. Responsibilities: D...

About the Role: OSTTRA India The Role: Distinguished Engineer The Team: The OSTTRA Technology teamis composed of Capital Markets Technology professionals, who build,supportand protect the applications that operate our network. The technology landscapeincludeshigh-performance, high-volume applications as well as compute intensive applications,leveragingcontemporary microservices, cloud-based architectures. The Impact: Together , we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to...

Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. About the Team: The Voice Client team plays a critical role in delivering high-quality voice call capabilities for advanced call and contact center solutions. We are committed to providing seamless connectivity, crystal-clear audio, and exceptional reliability to enhance customer engagement. Our work directly influences the experience of millions of users globally, making voice communication smarter, faster, and more resilien...

Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. About the Team: The Voice Client team plays a critical role in delivering high-quality voice call capabilities for advanced call and contact center solutions. We are committed to providing seamless connectivity, crystal-clear audio, and exceptional reliability to enhance customer engagement. Our work directly influences the experience of millions of users globally, making voice communication smarter, faster, and more resilien...