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Home
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Jobs in Gurugram
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Foundever
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Voice PROFESSIONALS

Voice PROFESSIONALS

Foundever

2 - 4 years

20 - 25 Lacs

Gurugram

Posted:1 month ago| Platform:

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Skills Required

BPO Voice process Networking Customer satisfaction HR Outsourcing Technical support International voice Asap Testing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Answer inbound calls within the guidelines/goals established by the client and management. Consistently archives call quality goals in order to meet client and customer satisfaction goals.

Primary Job Responsibilities

Greetings from Foundever!!
Foundever is hiring for International Technical Support Voice Process. Job Details: 1. Age: 18 years to 35 years 2. Minimum Qualification Intermediate (or +2 equivalent). 3. Maximum Qualification Graduates (Undergrads can be considered but should not be regular college students) 4. Experience Any Under Grad or Graduate Freshers. 5. Communication skills: Exceptional Spoken skills in English 6. Shifts: Rotational shifts (Should be comfortable to work in all shifts) Salary: As per Market Standards Note: Any candidate applying for this position should be okay to work from the office.

Experience: Any Under Grad/Graduate Freshers can apply.

Job Profile: 1. International Voice (Technical Support)

Responsibility: Provide Technical Support to International Customers
Shift Timings: Should be flexible to work in US Rotational Shifts.
Desired Skills: Need Excellent Communication skills in English.
Must-Have strong Technical Knowledge (Hardware, Software, and networking Concepts)
Working Days: 5 days working
Weekly Offs: 2 Week Offs(Rotational and Split)
Transport: Home Pickup and Home Drop.
Rounds of Interview: JAM, HR, Voice and Accent, Tech Test, Operations Round.

All Interviews will happen over telephonic or Skype.

Note: Any candidate applying for this position should be okay to work from the office.

The selected candidates should be able to join ASAP and have all documents handy for background verification.

You can refer your friends too!!!

Education

High school diploma or equivalent

Experience Target

Call Center experience a plus

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Voice PROFESSIONALS