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NTT DATA, Inc.
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Virtual WALK IN For AR Callers ( VOICE Process ) Fresher - NTT DATA

Virtual WALK IN For AR Callers ( VOICE Process ) Fresher - NTT DATA

NTT DATA, Inc.

0 - 1 years

0 - 1 Lacs

Chennai

Posted:1 week ago| Platform:

Apply

Skills Required

Fluent English Good Communication In English freshers anglo indian Interpersonal Skills Communication Skills Convincing Power

Work Mode

Work from Office

Job Type

Full Time

Job Description

Skills and benefits :

2025 passed out candidates are not eligible to apply:
Candidates from chennai is highly preferred:
Excellent communication is the mandatory need
able to work in night shift
one way cab for drop is provided:

Position's General Duties and Tasks

In these roles you will be responsible for:

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Performing routine research on customer inquiries.
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.

Requirements for this role include:

Ability to work regularly scheduled shifts from Monday-Friday 8:30PM to 5:30AM or 10:30PM to 7:30AM.
High school diploma
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions.

*** The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement.

*** All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.

Interested please join the below invite on 11th July 2025 at 12.00 PM

Microsoft Teams

Join the meeting now

Meeting ID: 289 560 831 276 9

Passcode: 95zE94C9

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