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Virtual Relationship Manager

3 - 7 years

5 - 10 Lacs

Posted:2 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Serve our most affluent customers & drive growth by ensuring excellent engagement & customer service.
  • Act as the primary point of contact and be responsible for initiating, building & maintaining deep relationships with these customers to address all their banking needs, products and servicing requirements.
  • Fully own the book, growth and customer service KPIs for mapped portfolio.
  • Collaborate with product specialists and subject matter experts to provide tailored solutions that align with customers' specific requirements.
  • Work with internal teams to drive on-ground innovation and bank's strategic initiatives.
  • Demonstrate a solution-oriented mindset, ensuring seamless onboarding onto Mobile/Net Banking platforms, facilitating Bill Pay services, promoting SIP, Insurance, and Investment solutions, as well as facilitating Retail, SME Loans and other pertinent banking programs.
  • Enforce strict adherence to the bank's policies and regulatory compliance measures.
  • Provide assistance during audits, ensuring conformity to internal and external regulations and guidelines

Age criteria : 28 Years max

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